why do dealers screw with you

[ARtraveler]

Dealers with poor customer service are still high on my rant priority list.

To take your :spyder2: in and Ya, Ya, you, that all is well and it will be done shortly--then--telling you they could not do the service because they are waiting on parts--tells a lot about the dealer.

In future, I would be making sure they have the parts before leaving anything with them. I would also be looking for a different dealer, but that does not seem to be one of your choices/options--based on your comments.

 

[Bob Denman]

Is Monday still going to be the "Big Day"? :thumbup:

 

[ARtraveler]

Is Monday still going to be the "Big Day"? :thumbup:

Did the paperwork, the trade-in value is worked out, shop order to install Custom Dynamics light bar, A-frame lights. Now if it would only arrive so I can pick it up and write the check. opcorn:opcorn:
They claim within the next week or so--but of course don't have a trace on where it sits. He has the paperwork so is guessing between Seattle and Anchorage now.

Heck, I'm so anxious, I even changed my home page and signature. All that's missing are some pictures. :yikes:

Unhijack: Sorry John--I owe you one.

 

[cuznjohn]

not a problem i don't mind

 

[Chupaca]

So..!!

cuznjohn are you using the reverse of " give them enough rope and they'll hang themselves" ? You know "give them enough chances and they'll do you right"..:roflblack:

 

[cuznjohn]

problem is i am a trusting person and sometimes i am too friendly and let people walk on me, i don't want to burn any bridges behind me because of convenience, yes i am lazy i admit to that but i still refuse to go out of state, no matter how far or short it is just to have service.

 

[flaggerphil]

Why? I simply don't understand why you won't go to New Jersey if they have a competent dealer not that far from you. Or is the Jersey dealer worse (though I don't see how that could be...)?

:dontknow:

Judging by what you've written, your dealer is NEVER going to do right by you.

 

[steve0530]

The old waiting for parts scam, many automotive garages use this excuse because they have overbooked work or want to push your work aside to get a big buck spender in. Next time they tell you there waiting for parts, as them for the part number, and tell them you will call around to see if another outlet has it! I am sure you will get the old double talk.