What is the time frame it took dealer

[dave01]

I call my dealer, get the appointment and them drop the spyder off. All I tell them is to call me when its done. Really never a delay in getting it back unless there is a back-order for parts. I have had them take parts of other units just to get me back on the road quicker. Who could ask for anything more? I guess thats why they are one of the top 50 service departments in the USA. They even have a waiting room inside with chairs and a sofa.

 

[The Bakerman]

After 2 years of putting up with that c**p from my dealer (3 miles up the road), I fired them 2 weeks ago. They lied to me 3 times, telling me they'd get to it in 3 days. When I stopped in to see where they were with it, I was told it would be 10 more days before they could get to it. I told them to bring it out, I was taking it home. Went up the road 25 miles past that shop to their sister shop. Dropped off on Friday, they called on Wednesday to come pick it up (and they are closed on Sunday and Monday). That's the service I was expecting from Mancuso Powersports South on I-45 in La Marque Texas where I bought my Spyder, but never got it. Last year, it was in the shop for 6 weeks. Two weeks before they even looked at it.
Sorry, in case you missed it, it was Mancuso Powersports South, I-45 South in La Marque Texas. Service is lousy.

Where did you end up taking it? I had the same problem with the same dealer for the 600 mile service. It took them 10 working days to do it. I do want to say though that I was able to negotiate a good deal from them when I bought my 2011 RSS SE5 back in October of '11.

 

[Spyder Monkey]

Where did you end up taking it? I had the same problem with the same dealer for the 600 mile service. It took them 10 working days to do it. I do want to say though that I was able to negotiate a good deal from them when I bought my 2011 RSS SE5 back in October of '11.

It is a long haul but I take mine to Wild West Honda in Katy.

 

[RAYYOU]

Got the RT back 8-11-12 (they called 8-10-12). Oil leak was from clutch cover not sealing. They said that it was a bad cast at the sealing surface area. Covered under warranty. But not the coolant they drained, which was around $45 to $55. They said BRP does not warrant fluids:banghead: at this point, ok whatever. They checked purge valve said it was good. but after the 40 mile ride home the vapors were a flowing as usual. Had them change oil. They said the have not gotten the new quick side covers in yet. Got new muffler under warranty since pain was falling off the old one. Noticed that when I got home that the right side where the foot pegs attaches was very hot could not even put your hand there for a second. Don't know if it has always been like this or not? Anyone else ever notice this? Also I had to wipe the oil from the bottom of frame where it had been leaking and blowing. I guess that is
not part of warranty since that is a fluid. Also I have some after market lights mounted on the a arms. But they no longer are working, I checked the fuse, it was good. I guess I need to remove tupperware and track this down. I think time to try a different dealer. O did I say I got it back:yes:

Check to see if they engaged the lower side panel and black panels together proprerly. It seems like every time the dealer works on my bike I get the hot leg on the way home which means removing panels when I get home and reinstalling them correctly.

 

[flaggerphil]

I fired one dealer (Route 1 Motorsports in Grant, FL) because of similar issues. They seemed more interested in the boats and atv's they sell and it just wasn't worth the time with them any more. The other dealers I've dealt with, Ted's Motorcycle World in IL (where I bought the RT), Daytona Fun Machines in Daytona Beach and Central Florida Power Sports in Kissimmee, FL have all been great. I'm currently using CFPS and am extremely happy with them.

 

[Ivorspyder]

The dealer in Gaylord MI zsaid they were busy for 9 days. it was no problem however. they did the service in a couple of hours installed my bump/skid from Spyderpops and replaced the lock under warranty which was broken.I was out of there by lunchtime well satisfied.:yes: