I shopped for a cover to use while my Spyder S2S was stored for the winter, and eventually found one that looked and sounded good, and their website said they made a version specific to my Spyder.
What they sent me not only didn't fit, it was barely big enough to fit over the upper case and also fit over the windshield of my Spyder S2S, and there was no way it was going to fit down over the frunk or front wheels, or over the rear saddle bags. And the order process on their website had me select the year and model of motorcycle that I was buying a cover for, which was included in the order confirmation email, so I ordered what should have fitted my Spyder.
So I did what I could to make it fit, and then sent them a picture. I got a quick response email with an attached shipping label to return the wrong cover to them, and they said they'd expedite shipment of the correct cover to me.
And the new cover arrived, and it fit nicely, but in expediting the return they apparently also expedited the production, as there was something missing. One of the things I liked about the cover was a strap attached to each side that had clip ends on it, so you connected the strap ends together under the Spyder to hold the cover in place. And one side had the long strap with a clip end on it, and the other side had...nothing. No where to clip into.
So I contacted them again, and their response was no apology, no offer to have me return it and ship me a correctly manufactured cover. Instead they offered to send me several elastic strips with hooks that they said I could attach to "some points on your Spyder" to hold the cover in place. I declined their offer.
So I went online, found some 1" black web strapping material like the piece that had been installed on the cover, and a plastic "buckle" made for 1" strapping. Total cost including expedited shipping: US $8.95.
Time to install: about 1 hour, which included the time to pull out my sewing machine and installing black thread in it, and then sewing a short piece of strap to one end of the buckle, and sewing the short piece of strap to the side of the cover where the strap was missing.
I have intentionally not mentioned the name of the cover company, as I obviously do not trust that they have fixed their manufacturing problem, nor will I recommend them to anyone.