Is there any reason you can't post here so anyone can read and be educated. I have a utopia and would like to know.
Well, the thread topic really is '
great customer service from the vendors here; dealers, not so much!' and not '
how to improve the angle on your Utopia backrest for increased lumbar support', and we all know that we aren't meant to drag threads too far off topic, so there's that....
But thinking about it a little further, why put it all back on Mike?? Why wouldn't you be a little more proactive & instead of asking an arguably off-topic question & dragging the whole thread off topic, then waiting until Mike reads your post in a thread he's probably not subscribed to, and then waiting some more as he decides if he's going to go out of his way to re-type something that he's probably already put up
at least one other time already,
you could simply just type '
Lumbar Support' into the
Search field up in the top right corner of the page, tick the '
Search Titles Only' box in the drop down list (but only
if you want to thin the results down from the 8 or so pages you're likely to get back to maybe 5 or 6 dedicated threads

) and then taking just a minute or so to have a look at & read whatever results that search produces??:dontknow:
I reckon doing the search yourself would likely be a
whole lot quicker than typing in the question & then hanging around waiting for Mike to respond;
and instead of getting just
one person's idea on how to get more lumbar support from a Utopia Backrest, you'll likely find a wider range of opinions on how to achieve that aim;
and you've
still got the option of sending that PM Mike asked for if you wanted more info - all without needing to wait for anyone else or dragging this thread off topic!

hyea:
Just Sayin' :cheers: