TricLed

[Cindy-TricLED]

HAPPY EASTER WEEKEND

To all.. happy Easter weekend to you and your family!
Looks like a nice weather, so be safe if you are out riding this long weekend!

 

[on the fence]

not such a good experience

Figured I would try Tricled so I ordered from tricled and they sent the WRONG lights to me, phoned Cindy and she was going to send out the right lights BUT they were back ordered?? huh go figure said she will have them in a week and will send them out still haven't heard from Cindy and haven't recieved anything in the mail?? Had better experience with the other LED company!!!!

 

[Cindy-TricLED]

Status on your backorder

Figured I would try Tricled so I ordered from tricled and they sent the WRONG lights to me, phoned Cindy and she was going to send out the right lights BUT they were back ordered?? huh go figure said she will have them in a week and will send them out still haven't heard from Cindy and haven't recieved anything in the mail?? Had better experience with the other LED company!!!!

Hello, I just want to follow up on this.. I didn't not ignore or forget your order. It is still on backorder as our shipments are delayed. We really have no stock for the RT and F3/T Rear saddlebag run/brake/turn. We also still have pending orders to fill.
We expedited more shipment and tentative is Wednesday 4/19/17.

As discussed over the phone, it was my mistake of sending you the incorrect item and I apologized for that. Honest mistake happened and I'm trying my best to correct the issue for you.
One I received the saddlebag R/B/T, I will ship them with Express international, which you should receive within 3-4 business day to Canada (if no customs delay), along with $50 refund to your purchase.
If you prefer to cancel this item, please let me know and I'll issue refund right away.

I hope this will rectify the situation. We at Tricled are doing our best to provide great customer service to all customers. But unfortunately mistakes happens, and we experience delays that is out of our control.

I really appreciate you patience and understanding in advance. I can be reached at 954-908-7850 ext 3 if you have more questions or assistance.

Sincerely,
Cindy