Spyder Insyder
New member
I give up
Well, it finally beat me into submission. I went down to pick up the Spyder for the third time from the shop this morning. While I was discussing all of the repairs so far with the service manager, the lot attendant went to retrieve my bike. About 5 minutes later he returns and informs us that he can't get the bike started. After some 20 - 30 minutes of testing it was determined that the brand new battery that was replaced on my first visit was dead due to an unknown current draw. Upon hearing this, my wife says she has lost all confidence in the bike and would not want to ride any distance on it. After lengthy negotiations with the sales department, they agreed to allow me within $1000 of what I paid for the bike in trade, and increased the BRP 2018 discount to $8000 on a new RT Limited. They also ate the $335 due for the repair bill. Also, because of this experience, I did something I have never done before. I purchased an extended bumper to bumper warranty.
Although I never expected to spend this much money, I do feel I was treated fairly, and now we can just ride with some peace of mind.
Well, it finally beat me into submission. I went down to pick up the Spyder for the third time from the shop this morning. While I was discussing all of the repairs so far with the service manager, the lot attendant went to retrieve my bike. About 5 minutes later he returns and informs us that he can't get the bike started. After some 20 - 30 minutes of testing it was determined that the brand new battery that was replaced on my first visit was dead due to an unknown current draw. Upon hearing this, my wife says she has lost all confidence in the bike and would not want to ride any distance on it. After lengthy negotiations with the sales department, they agreed to allow me within $1000 of what I paid for the bike in trade, and increased the BRP 2018 discount to $8000 on a new RT Limited. They also ate the $335 due for the repair bill. Also, because of this experience, I did something I have never done before. I purchased an extended bumper to bumper warranty.
Although I never expected to spend this much money, I do feel I was treated fairly, and now we can just ride with some peace of mind.