Suggestions for improvement to BRP

[Hawk]

First, I feel like we have purchased (especially in the case of the RT) the upper market of motorcycles. So comparatively we bought a Lexus, Cadillac, Mercedes, BMW, etc. BRP should look at their service models for inspiration.

1. Free maintenance for a year or two
2. Supply the dealer with loaner or "courtesy" spyders (instead of people having to leave their vehicles at the dealer for 2 weeks as I have read here more than once)
3. Have at least a 3 year warranty

Don't get me wrong, I am not unhappy with my spyder. I just feel like these could be some improvements to justify the costs.
What do you guys think??

 

[SpyderAnn01]

Although those things would be nice I seriously doubt that you will ever see them. You can spend more on a Gold Wing, Harley and a BMW and I don't believe that any of them offer these perks.

 

[Hawk]

Both, BMW and Honda Goldwing have a 3 year warranty, but they are mileage limited.

The free maintenance would just be a plus to sell them.

I know some of the better dealers offer some loaners, but if BRP had this across all dealerships, this would go a great deal toward adding security for buyers.

These are just suggestions to help set themselves apart from the crowd.

 

[ARtraveler]

Great ideas--but as a professional "bean counter"-- it would be a very expensive thing to do across the board.

The smaller dealers would scream that they cannot afford to sell Spyders. This would be tremendous overhead if the dealers had to absorb all the costs.

BRP could not finance that, unless they passed the cost on through additional cost on your Spyder purchase. I would guess $5000 or more per Spyder.

 

[DougB]

Check the price of an MV Agusta if ya think Spyders are high end bikes

 

[NancysToy]

No thanks, too expensive. There is no such thing as "free" maintenance. You cannot compare this kind of product to a car. BRP is doing something similar to what all motorcycle of powersports manufacturers do.

 

[MouthPiece]

I'll offer the following as a "point/counterpoint" of at least one of the issues noted earlier. I would add that my dealer with BRP's blessings offered a new spyder off the show room floor for me to use to go to the owner's event in Maggie Valley had they not finished fixing mine.

" As some of you have read, Forrest had limp mode/check engine issues. The Spyder threw a code that the dealer had not seen before. After consulting BRP, it was determined that the throttle bodies bit the dust. GOOD NEWS: BRP ok'd the removal of a set off a showroom spyder to be put on Forrests ride. He should be out of there later today. "

The above was written by Dave reference Forrest's problem on his journey to California and the redwoods.

Chris

 

[Lamonster]

I agree with others on this one, "free" anything is costing someone something. Free shipping is not free, ups still charges the shipper. Free maintenance will wind up costing you the consumer and to those of us that do our own it would cost us if we used it or not. I like it just the way it is right now. A service plan that could be purchased from a dealer at a discount would be a good thing though. :doorag:

 

[dave01]

A service plan that could be purchased from a dealer at a discount would be a good thing though. :doorag:

We used to have these at my dealer. Doc put an end to that. It was a great plan with all services, oil changes and stuff covered for 3-4-5 years.
But, when your spyder is in for oil changes every 2 weeks, like docs was, they put an end to it...LOL

 

[boborgera]

I'll agree with a loaner , When ever my car went in for repairs and i took out a loaner, Funny thing i never had to call the dealer
to find out if the repairs are done, They always called me to say your car is ready.[bring back the loaner]

 

[kmakona]

Experience will correct many of the issues, BRP getting more dealers with qualified service departments and miles experience on the machines. I haven't experienced down time so everything is cool. I guess if I had service delays, I would have a different attitude. I have over 10,000 miles and everything runs as it should. :thumbup::thumbup: Just finished a 5,000 mile ride two up pulling a larger trailer then most. Rode in desert 111 degrees and 12,000 foot mountains with snow 6 feet high. I don't know if I could have had a better ride.

 

[Hawk]

Okay, of course what I meant was that BRP eat the cost of the maintenance. But yes, I agree that some way they will probably factor that into the price of the spyder, and if that is the case, I would agree no. And you could argue that they would factor all 3 of these into the price. But what I am saying is that they should, as a company, eat the cost. I know that is asking alot. Also, like I said, it is just suggestions to get the customer to feel more secure with their purchase.

 

[Bob Denman]

Everything here is trying to get balanced on a knife's edge... :shocked: "Free"service, longer warrantees, loaner bikes... These will simply add to the purchase prices of the bike... BRP isn't going to give away the farm! Prices would get raised until there are more cost-competitive machines out there to choose and then The Spyder would become a footnote in History... :gaah:

Sorry Hawk... pps:

 

[spydee owner]

improvement to brp

First, I feel like we have purchased (especially in the case of the RT) the upper market of motorcycles. So comparatively we bought a Lexus, Cadillac, Mercedes, BMW, etc. BRP should look at their service models for inspiration.

1. Free maintenance for a year or two
2. Supply the dealer with loaner or "courtesy" spyders (instead of people having to leave their vehicles at the dealer for 2 weeks as I have read here more than once)
3. Have at least a 3 year warranty

Don't get me wrong, I am not unhappy with my spyder. I just feel like these could be some improvements to justify the costs.
What do you guys think??

It would be great to see, however, it is a pay as you play world, and if you can't pay don't buy the bike. There is no free lunch.
It's like people in most areas do not want to pay higher property taxes, but when it comes time to cut services by their municipality or city, in order to keep tax costs down,people complain. A person cannot have all the services and not pay the taxes to cover the cost. I beleive the same is true for bikes, cars, boats, planes etc.,

 

[Hawk]

Sorry Hawk... pps:

Aint hurting my feelings any, I already own a Spyder. Hopefully I never have to have it in for service for an extended time. Again, these are just suggestions.

 

[Bob Denman]

Nobody can appreciate a good "Wish-List" better than me! I still build some real epic ones at Christmas...

 

[MarkLawson]

Both, BMW and Honda Goldwing have a 3 year warranty, but they are mileage limited.

The free maintenance would just be a plus to sell them.

I know some of the better dealers offer some loaners, but if BRP had this across all dealerships, this would go a great deal toward adding security for buyers.

These are just suggestions to help set themselves apart from the crowd.

It's been 10 years since I bought my '01 GL1800A Goldwing, but when I bought it, they did have a 3-year unlimited mileage warranty. Don't know if that is still the case.

It would be nice, but it's like when the government raises taxes on companies, the companies just pass it along to us, the consumers. Bottom line is that the money eventually comes out of our pockets. As BRP's costs goes up, so do ours.

 

[marvin24]

You can buy a cars for $27,000.00 and you get 3 to 10 year warranty. 24 to 100000 thousands miles. Why do you think it cost more to produce a 3 wheeler bike than a 4 wheel car? BRP is making lots of money.

 

[kmakona]

You can buy a cars for $27,000.00 and you get 3 to 10 year warranty. 24 to 100000 thousands miles. Why do you think it cost more to produce a 3 wheeler bike than a 4 wheel car? BRP is making lots of money.

Well stated.:clap::clap::clap::agree:

 

[SpyderDen]

First of all I'm a Spyder lover, so don't get me wrong. But one thing is certain to me.........if BRP were to offer free maintenance for 2-3 years, I'm quite sure we would see $100-200 oil changes go away. Good grief, I have owned very large motor coaches with 44qt oil capacity and paid less for regular service. I'm just sayin':dontknow: