Exactly!
1. Under warranty-brp is obligated to fix or replace.
2. Owner of record has right to know what was broken and how it was repaired.
So, I'm curious, has anyone out there ever had any new vehicle fixed under warranty and also had dealer refuse to disclose repair?
We may have to start secreting nanny cams on our spyders when we drop them off for service!:yikes:
:clap:On a technicality, I am not sure that BRP can withhold the information as to what they did. Even though the issue was fixed under warranty, the bike is no longer their property. I believe that details of the changes and/or fixes must be reported to the owner if he really wants to know. There should also be a detailed repair record given to the owner for his records. The repairs made here could also have some influence on future repairs or if additional problems are incurred.
1. Under warranty-brp is obligated to fix or replace.
2. Owner of record has right to know what was broken and how it was repaired.
So, I'm curious, has anyone out there ever had any new vehicle fixed under warranty and also had dealer refuse to disclose repair?
We may have to start secreting nanny cams on our spyders when we drop them off for service!:yikes: