Stranded by DESS Check Key - any fix besides towing?

[Lew L]

Find someone with BUDS software and Mega Tech license to turn it off completely.

Know anybody west of the Rockies who fits the bill?????

 

[Lew L]

Or any electronic device that is near the ignition switch the problem will occur.

Deanna

Being that the DESS incident occurred at the same gas station ----- the pumps may use Bluetooth or RF to make the card readers function??? IDK

 

[Lew L]

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I wonder if some kind of shielding over the key might help???

 

[Lew L]

HI Lew,

Here are my thoughts/ suggestions:

Have you tried Turning the ignition switch ON/OFF immediately and DO NOT LET THE SYSTEM SHUT DOWN for 4 to 5 cycles?

Have you tried taking both keys with you and walking away ( about 50 to 60 feet) and waiting about 1/2 hour?


Also, Do you carry/or attach any other keys( house, car) to your spyder key ring?

If you do, have other keys( house, car, etc) that are attached to your spyder key ring, remove them.


Are there any other cell phones or magnetic cards( credit cards, ATM etc.) placed near the ignition switch?

If there are any cell phones or magnetic cards placed near the ignition switch, that could cause the D.E.S.S error.

BRP has had cases where a cell phone, or magnetic card, placed near the ignition switch which could cause this. BRP also said "any other devices that may emit some type of frequency could cause the D.E.S.S error."

Also, anything that is electronic will interfere with the ignition switch, antenna, or D.E.S.S.

Also, this is per the ROADSTER 2014-015 D.E.S.S Error Displayed in Cluster_ 000104494_TST61Y014S10_en
Problem: Intermittently, the ignition key may not be recognized causing the unit not to start. The D.E.S.S. ERROR message will be displayed in the cluster.

Solution: Replace the D.E.S.S module. Program the keys using B.U.D.S.

Technical Explanation: When the D.E.S.S module sends its signal to the antenna to read the key chip, the radio frequency produced by the antenna is too strong and the key chip is saturated. This saturation changes the data transmitted back to the D.E.S.S. module causing bad lecture of the key chip.

All of the above is in the D.E.S.S Key Code AGAIN!!!!!!!!!!!! thread, that I started:

https://www.spyderlovers.com/forums/showthread.php?84651-D-E-S-S-KEY-CODE-AGAIN!!!!!!!!!!!!!!!!!!!!!!!!

Let me know if you have any other questions on the above?

Deanna

Thanks Deanna------

 

[trikermutha]

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Hi Deanna,

It happened again:yikes: I've replaced the DESS module years ago after the original failed. Recently I had 2 DESS moments ( at the same gas station??) and I'm leaving for a weeks long vacation on the Spyder. Any thoughts???

Has anyone with a newer DESS had a failure???

Lew L

Yes, I installed a New module twice and still got that message. After the second module replacement, I changed my Antenna and so far there are no more issues to report.

And I have posted the bulletin several times on this site - should be easy to find. :thumbup:

Mine was intermittent, but it would always start up after turning off and on again.

 

[Lew L]

Yes, I installed a New module twice and still got that message. After the second module replacement, I changed my Antenna and so far there are no more issues to report.

And I have posted the bulletin several times on this site - should be easy to find. :thumbup:

Mine was intermittent, but it would always start up after turning off and on again.

Hi triker,
What is involved in replacing the antenna???? I'm sure the mirrors have to come off :joke: What do you think about shielding the key???
Thanks in advance, Lew l

 

[Dennis in Lodi]

FYI, my charging base station phone holder has to be turned off to make the "check key" go away. No problems charging if the bike is started.
I too thought about a cover over the key to reduce outside frequency interference. Just saying, there should be a simple home made shielding device for testing when this condition occurs.
If a gas station pump caused 2 check key codes, maybe push the bike away and turn the key back on.
Dennis

 

[EdMat]

Find someone with BUDS software and Mega Tech license to turn it off completely.

:agree: One of the best things done to my RTL. Had a regular key cut that is on my always in my pocket key ring. Wish I knew someone in your area that could do it.

 

[trikermutha]

Hi triker,
What is involved in replacing the antenna???? I'm sure the mirrors have to come off :joke: What do you think about shielding the key???
Thanks in advance, Lew l

On my RT , you have to remove the cover on the switch on the top . Basically twists off. Mine was tight to get off. The antenna is mounted to the ignition switch on the top and wire runs down to the Dess module.
You have to remove the Frunk to get to the DESS module (My Preference)

I removed both Headlights to get to the ignition switch. There are two bolts that hold the switch to the bike on a plate.

Now there is more but I think you have the idea what I did so far. It is a small project to do.

I am sure there are other ways of doing it ,but I didn't want to take the whole top end off to get to the switch.

Shielding , IMO may work , but feel it may create more problems with starting the bike.

Myself I wanted to keep the security feature of the Spyder , so the Antenna was the last my last option before I turned off the DESS thru BUDS.

Not sure about a shield but think your better leave it alone.. :shocked:

 

[Lew L]

I'll take some alum. foil and cover the key next time. Only a partial covering to keep the chip from getting "saturated " and/or blocking outside RF interference. Nothing permanent!!

 

[trikermutha]

Well good luck.Let us know how it works for you then! :thumbup:

Reminds me of a story about a ex employee wrapping tin foil around his head to stop radiation from saturating his head.. :joke:

 

[PaladinLV]

You state DESS MODULE!
Did they also replace the ANTENNA?
If not, that would be the first suspect.

AJ

 

[BLUEKNIGHT911]

Well good luck.Let us know how it works for you then! :thumbup:

Reminds me of a story about a ex employee wrapping tin foil around his head to stop radiation from saturating his head.. :joke:

:roflblack::roflblack::roflblack: .... When I was an LEO I handed out a few " tin foil hats " ..... the people were very happy with them .....:clap: ...... Mike :thumbup:

 

[Lew L]

You state DESS MODULE!
Did they also replace the ANTENNA?
If not, that would be the first suspect.

AJ

Hi AJ

When I replaced the DESS module ( myself ) I did not replace the antenna. I did move it down about 1/4" by just pushing it by hand as I recall. If the problem is " key saturation" ----- a bit of foil over the key should attenuate the signal. I did a 300 mile ryde today with fuel stops and rest /picture stops and no DESS problems. No foil was used----- I kept it all in the hat:yikes:

 

[Lew L]

Well good luck.Let us know how it works for you then! :thumbup:

Reminds me of a story about a ex employee wrapping tin foil around his head to stop radiation from saturating his head.. :joke:

The inside of my helmet is lined with alum foil as well as all my other hats----:joke::joke::joke:

 

[Deanna777]

Being that the DESS incident occurred at the same gas station ----- the pumps may use Bluetooth or RF to make the card readers function??? IDK

Anything electronic may cause the D.E.S.S error.


Deanna

 

[Jcrozzb]

Well, I hope this is my last post about Dess after hauling my bike to Pitbull in Springfield Mo. A new antenna and their tech checking all the wires I was ready to go. No trouble since. All the advice was appreciated, and it was covered on warranty. Thanks again, Jcrozzb

 

[daveschulz]

The only reliable fix for this is to disable the DESS in BUDS by dealer. We had this problem with our 2020 F3 SE6 Limited. Dealer replaced the DESS and the antenna but problem returned. After third time trailering the bike to the dealer we requested that they disable the DESS, which is a redundant security system anyway. This solved the problem. It is unconscionable that a company with the resources and expertise of BRP cannot get this right.

 

[alexf415]

The only reliable fix for this is to disable the DESS in BUDS by dealer. We had this problem with our 2020 F3 SE6 Limited. Dealer replaced the DESS and the antenna but problem returned. After third time trailering the bike to the dealer we requested that they disable the DESS, which is a redundant security system anyway. This solved the problem. It is unconscionable that a company with the resources and expertise of BRP cannot get this right.

Yup This afternoon it happened to me again on my 2020 F3S. The first time was few days ago when I was at the bank parking. But right after the tow guy dropped the spyder at my drive way, i tried it and check key disappeared. So what I did was i replaced the oem batt with yuasa I charged it overnight per dealers instruction. So in the morning after installing the new batt I started it again but check key showed up again. I tried several times on and off then the check key disappeared. I thought the batt fixed the problem. So I attended the church service using the spyder, guess what, after the service i was about to go home and the check key appeared again.

Doing all the online suggestion to no avail. This is now the 2nd tow for me in just 2 days, $250 the first time and $275 the second time.
Very disappointing...

I now wanna make sure that this will not happen again so Im asking everyone who can help me disable this failed dess system on my 2020 F3S.

 

[Mikey]

Call the dealership and ask the hard question, can you disable DESS! dredging up every old DESS post isn't going to fix you problem! Sorry:dontknow: