• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

Spyder Still at Coleman's

I for one would like to see the exact part number that was back ordered/ordered from BRP.
I also believe that if the bike was there waiting for parts, the parts came in, then the first bike should take priority over the new comers.
If the husband coming in made a difference, I definately would find a different dealer. "Barefoot and PG" should have left a long time ago.
For a little history on females, look up Besty Stringfield, Dot Robinson, Niki Hero along with Motor Maids and Woman on Wheels.
Oldmanzues

Honestly that is what is killing me right, my husband called. Chris went back talked to Sean, got all the details on my bike (which he claimed to be his) and was told it would be done by the end of the day today. WTF, really I am a girl, I am not stupid. It shouldn't take my husband bailing me out to get my Spyder fixed in a reasonable amount of time.
 
Do you think they might be putting you off becasue you are a woman? Sounds as if your husband
got a better response. I would stay cool about it until you get the spyder back then go in the next
day to see the owner/manager with a news man to ask questions about the deal for an evening news
showing.If you do this send a copy to BRP & let the public know not to buy there.

spyder stryder

Yes, I really think it was a girl thing, because I got a call last night during my daughters Softball game stating that my Spyder was fixed and I could come and get it. Funny how I couldn't get my Spyder any attention and then my husband calls and wow it was done in 3 hours. That just doesn't seem right.

The credit could also belong to other membera of this forum that said they would call Sean and see if they could push he work through on the bike. Either way, I shouldn't have to get help to get my Spyder repaired.
 
I'm beginning to think that the comments would be similar if we were on a Ferrari, Maserati or Aston Martin forum:

1. Poor service
2. Not enough trained technicians
3. Parts take too long to arrive
4. Parts are expensive, and so is the service

How many Spyders are on the road today? More than the cars mentioned above?

Face it, you are the owner of a very unique product that is in its infancy, and the learning curve is steep. Our mission is to discover, learn and share our knowledge to make this a better product in the future.

That's the price you pay for being on the bleeding edge. If it's too much of a hassle, buy a GW or a Harley. I don't think their service is any better.

I don't mean to be critical. nojoke

Cheers!

Chris.

The way I see it, have 1 or 2 techs to work only on Spyders when the demand is high, make appointments (which you would do for any of those cars) and quit taking two days out of the 5 day week to only work on while you wait stuff. Just my 2 cents.
 
:gaah: Gender really shouldn't enter into these things... :gaah: You could always let them know that even though you're "Just" a woman", you're very proficient on the computer and will spare to effort in getting the word out to the masses about their :cus: lousy service.
 
:gaah: Gender really shouldn't enter into these things... :gaah: You could always let them know that even though you're "Just" a woman", you're very proficient on the computer and will spare to effort in getting the word out to the masses about their :cus: lousy service.

Bob, you know I work in a "mans" field. I am accustom to a certain level of "Oh she is a girl", so generally I don't pull the "they are doing this because I am girl" card, because I am used to it, but really a guy calls, claims the bike is his and the week of service I was told about turns into hours. It just seems wrong.

Going to pick up my Spyder tonight after work, I can't wait! I hope it is fixed and running great!
 
Bob, you know I work in a "mans" field. I am accustom to a certain level of "Oh she is a girl", so generally I don't pull the "they are doing this because I am girl" card, because I am used to it, but really a guy calls, claims the bike is his and the week of service I was told about turns into hours. It just seems wrong.

Going to pick up my Spyder tonight after work, I can't wait! I hope it is fixed and running great!

Cool! :f_spider::f_spider:
 
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