Freddy
Active member
UP, have you read reply 18? If so, what's your take on it's content?
-
There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.
Spyder Down - bolt/axle swing arm mount moved in frame!! Need BRP contact?
- Thread starter ingramsail
- Start date
UP, have you read reply 18? If so, what's your take on it's content?
Thanks Freddy; somehow I missed that post. I'd say the content seems thorough and logical and deserves a response from BRP.
BRPcare
New member
Hi ingramsail
We are sorry to hear that your Spyder experiences were not as expected. Please let us look into your situation and we will ensure that your story gets heard by the right people. Send an email outlining the unit history, serial number, and dealer name to [email protected] if you want to share any further details.
Thanks,
Aurélie - BRPcare
ARtraveler
R.I.P. Dwayne
It looks like dealer was NOT communicating with BRP. This has happened many times in the past.
Give BRP a chance and then let us know what happens. :yes::yes:
Give BRP a chance and then let us know what happens. :yes::yes:
Air Force PAO
Member
Hmmm...
As our ole friend, Arty Johnson, said many times..."Very interesting."
I, for one, am going to keep a close eye on this subject.
As our ole friend, Arty Johnson, said many times..."Very interesting."
I, for one, am going to keep a close eye on this subject.
Freddy
Active member
More likely BRP's left hand doesn't know what the right hand is doing - as seen in the remarkably distressing F3 drive pulley debacle.
ingramsail
Member
Yes the dealer has tried warranty 3 times and it was turned down 3 times. They say I needed to take it back to the dealership for service and belt adjustments.
Sense I did my own it's my Problem!
Will its looks like I have a winter projects , no riding this winter.
Sense I did my own it's my Problem!
Will its looks like I have a winter projects , no riding this winter.
IdahoMtnSpyder
Active member
Don't give up hope. I personally talked with some of the BRP Care folks at Homecoming and will say I believe they truly care that we owners get treated fairly. As Freddy says it's most likely a case of the left hand not knowing what the right hand is doing, or knows. In case you haven't looked at it take a scan through this thread about the F3 pulley debacle he mentions. http://www.spyderlovers.com/forums/showthread.php?108841-F3-Front-Sprocket-Inspection. In that case one, or was it two, BRP persons were flat out wrong about which way the front sprocket should be installed.Yes the dealer has tried warranty 3 times and it was turned down 3 times. They say I needed to take it back to the dealership for service and belt adjustments.
Sense I did my own it's my Problem!
Will its looks like I have a winter projects , no riding this winter.
As I said earlier, I think BRP owes you a new frame.
ingramsail
Member
update
Just a update , want thank Rocky at Coyote Powersports Boerne TX for his efforts with BRP. I would not wait to take your spyder to the dealer if the belt is staying to far off the inside edge. This one of the main reasons they turn me down on my warranty because I was resetting it my shelf. If they had a way to track the dealer resetting the belt, I'm guessing it would most like be covered.
Will life goes on, the spyder is home and now I will start the rebuild. The photos are of the damaged parts the right side has 1mm + wear and the left has 2mm+wear. I have ordered a new axle when it come in I will drilling the mount and install sleeve.
Just a update , want thank Rocky at Coyote Powersports Boerne TX for his efforts with BRP. I would not wait to take your spyder to the dealer if the belt is staying to far off the inside edge. This one of the main reasons they turn me down on my warranty because I was resetting it my shelf. If they had a way to track the dealer resetting the belt, I'm guessing it would most like be covered.
Will life goes on, the spyder is home and now I will start the rebuild. The photos are of the damaged parts the right side has 1mm + wear and the left has 2mm+wear. I have ordered a new axle when it come in I will drilling the mount and install sleeve.
ingramsail
Member
BRP did not offer to fix it ,its on my $$$$. The only words they had were we are sorry and no.
Retired 2012
New member
Did you do as BRP cafes asked? In #23???
they have helped others out, just give them all the info and photos they need to help you!!!
if they can’t help then you can do it yourself.
At least you have the experience do it yourself, I wouldn’t have the knowledge or the tools to do it.
either way, I wish you well
take care
DJ
they have helped others out, just give them all the info and photos they need to help you!!!
if they can’t help then you can do it yourself.
At least you have the experience do it yourself, I wouldn’t have the knowledge or the tools to do it.
either way, I wish you well
take care
DJ
ingramsail
Member
Yes I have spoken 3 times on the phone and sent the email that BRP Care asked for.
With all the negative PR that this poor fellow has generated for BRP. they could have at least sent him the parts to repair his trike. If he's convinced only two potential customers to avoid purchasing spyders, the loss to BRP would far exceed their cost of replacement parts for his spyder. I've hade a similar experience with BRP and when interested people ask me about my spyder, I tell them how much I like it and how much I dislike BRP and exactly why. It seems like every other day someone is asking me how I like my spyder, and sometimes even twice a day.
ingramsail
Member
Update on swing arm
Just finished reinstalling the swing arm on my 2014 Rts Se6. After checking the bushing in the frame, 90% of it was at 25mm same as the axle for the swing arm. Did find movement where the swing arm bearing meet the frame,1.58mm play. Installed shim between arm and frame. I know can set the belt and it will not move from one side to the other when I start and stop. I will start next week putting all the body parts back on and again with no help from BRP.
If anyone else has a problem with the belt walking back and forth, take to your dealer and get it fixed. I didn't think it was a big thing, until I tried with 40000+ miles on it. They will tell you its your problem because you over tighten the belt. I have owned 3 Spyders and have never even lost a rear wheel bearing, part of fun for me was doing my own maintenance. Doing a major repair is not fun, I will still ride and enjoy the spyder but will not have anything good to say about BRP Warranty and the way they do not stand behind there spyder.
Just finished reinstalling the swing arm on my 2014 Rts Se6. After checking the bushing in the frame, 90% of it was at 25mm same as the axle for the swing arm. Did find movement where the swing arm bearing meet the frame,1.58mm play. Installed shim between arm and frame. I know can set the belt and it will not move from one side to the other when I start and stop. I will start next week putting all the body parts back on and again with no help from BRP.
If anyone else has a problem with the belt walking back and forth, take to your dealer and get it fixed. I didn't think it was a big thing, until I tried with 40000+ miles on it. They will tell you its your problem because you over tighten the belt. I have owned 3 Spyders and have never even lost a rear wheel bearing, part of fun for me was doing my own maintenance. Doing a major repair is not fun, I will still ride and enjoy the spyder but will not have anything good to say about BRP Warranty and the way they do not stand behind there spyder.
ingramsail
Member
Freddy
Active member
Same old sad story. Glad you have succeeded in doing what BRP refused to do for a repeat customer. Is there another message here for others, I wonder?
Roadster Renovations
New member
Just curious what you have been setting your tension at?
And I agree with Joel that it sounds like the bearing froze and caused friction at the wear points on the frame. Tension wouldn't cause that. And, it seems that the rear bearings would have went first due to overtightening.
And I agree with Joel that it sounds like the bearing froze and caused friction at the wear points on the frame. Tension wouldn't cause that. And, it seems that the rear bearings would have went first due to overtightening.
Similar threads
