Bob Denman
New member
Let's face it folks; it's gonna take some tires on the pavement to see if this fix cuts the mustard...
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Soft handling issues on 2013 Spyders has a fix-please read
- Thread starter Lamonster
- Start date
NancysToy
Motorbike Professor
I'm not convinced either, but time will tell. The phenomenon at speed could conceivably be due to the dynamic power steering being phased out as speed rises. It therefore would no longer be able to overcome the resistance of the ball joint, resulting in wandering as the rider fights it a bit. Just thinking out loud here. I'm sure the BRP engineers and techs have put lots of thought into this. :dontknow:
Lamonster
SpyderLovers Founder
I think that's a reasonable guess. I'm not sure if they got different ball joints for the test units than the production units but I'm pretty sure they don't make the ball joints so it was most likely a supply issue. That's my guess, I don't know for sure but I'm glad they feel sure enough that this is the problem that they are replacing all the 2013 lower ball joints. :doorag:
NancysToy
Motorbike Professor
:agree: Could just have been a bad batch of ball joints from the supplier...and they could be unsure of exactly which Spyders have the bad ones. Better to be proactive and change them all.
ARtraveler
R.I.P. Dwayne
I have also adopted the wait and see as to whether this is the fix or not. It will take lots of 2013,s out on the roads, and some accumulated miles, which should tell a lot more.
I am sure that with all that is at stake, BRP has been very careful before doing or saying anything. I know they want to get it right on, and be done with the problem.
Here is hoping we start to hear of some good results in the next couple weeks or so.
I am sure that with all that is at stake, BRP has been very careful before doing or saying anything. I know they want to get it right on, and be done with the problem.
Here is hoping we start to hear of some good results in the next couple weeks or so.
Bob Denman
New member
:agree: :clap: :cheers:
CurrantRyder
New member
soon to know if the "factory" fix was successful
My 2013 RT LTD is now on it's way back from BRP's test facility in Arizona. Per my factory rep, ball joint and allignment fixes have been made, by the factory team, on site. Rep states that my machine is now spot on and believes I will be happy with it. He has promised follow up to make sure handling problems have been fixed.
Unlike some dealer service departments, with variable levels of committment, this should be a good test of the fix receipe that BRP has instituted, performed by their own trained staff. The rep stated that BRP had rolling shop and a complete staff of seasoned engineers, working 7 days a week, at this test site.
I'm expecting the machine back in my possession by this Friday. The weather forecast has blessed this event and predicts sunny highs near 80 degrees. Any takers on betting how long it will take me to hit the highway?!!!
I'll be happy to share my results with the SpyderLover family very soon. I am appreciative of the positive comments received by so many in the forum. Even though many are not affected by the problem, these kind of issues have a way of "bleeding" onto the entire product line, affecting reputation and re-sale values. Hardly anyone remembers the specific models of Toyotas that had sticking gas pedals. Most just registered "be careful if you buy a Toyota."
My 2013 RT LTD is now on it's way back from BRP's test facility in Arizona. Per my factory rep, ball joint and allignment fixes have been made, by the factory team, on site. Rep states that my machine is now spot on and believes I will be happy with it. He has promised follow up to make sure handling problems have been fixed.
Unlike some dealer service departments, with variable levels of committment, this should be a good test of the fix receipe that BRP has instituted, performed by their own trained staff. The rep stated that BRP had rolling shop and a complete staff of seasoned engineers, working 7 days a week, at this test site.
I'm expecting the machine back in my possession by this Friday. The weather forecast has blessed this event and predicts sunny highs near 80 degrees. Any takers on betting how long it will take me to hit the highway?!!!
I'll be happy to share my results with the SpyderLover family very soon. I am appreciative of the positive comments received by so many in the forum. Even though many are not affected by the problem, these kind of issues have a way of "bleeding" onto the entire product line, affecting reputation and re-sale values. Hardly anyone remembers the specific models of Toyotas that had sticking gas pedals. Most just registered "be careful if you buy a Toyota."
cpdblegl
New member
I was sitting in my delearships service department office yesterday, discussing my 2013 RT, when the manager and I discovered this thread, and when he checked his e-mail... voila... bad ball joint safety campaign... he hit print ... handed his tech the nine page fix, and made me an appointment for me next week, when he figures he will have his hands on the parts...
CurrantRyder - looking forward to reading how your 'fix' translates into a smile!
Come on sunshine!
CurrantRyder - looking forward to reading how your 'fix' translates into a smile!
Come on sunshine!
CurrantRyder
New member
bad batch of ball joints
forgot to mention....when I asked the BRP rep how this whole handling thing happened, and specifically why pre-production units were fine, while other post production units were not...he hesitated some, but after my persistant cornering he then indicated a bad "batch" of lower ball joints had been supplied by an independent manufacturer. He was careful to take full responsibility and not put it on that manufacturer, saying that the factory will deal with that end of the problem.
forgot to mention....when I asked the BRP rep how this whole handling thing happened, and specifically why pre-production units were fine, while other post production units were not...he hesitated some, but after my persistant cornering he then indicated a bad "batch" of lower ball joints had been supplied by an independent manufacturer. He was careful to take full responsibility and not put it on that manufacturer, saying that the factory will deal with that end of the problem.
ARtraveler
R.I.P. Dwayne
currantryder: We will surely be looking forward to how your test ride goes. Keeping our fingers crossed for good news all around. If anyone can fix your :spyder2: it should surely be the people from BRP.
Bob Denman
New member
:agree:
BLUEKNIGHT911
Sadly Passed Oct 2024 - RIP
HOW DO THEY/YOU KNOW
They can track which spyders got the BAD parts through the VIN #'s and then contact the owner's to get it corrected. IMHO...Mike..:thumbup:
They can track which spyders got the BAD parts through the VIN #'s and then contact the owner's to get it corrected. IMHO...Mike..:thumbup:
weapon
New member
opcorn:CurrantRyder
New member
ANNOUNCEMENT: The 2013 high speed stability problem.....HAS BEEN SOLVED !
In summary of my previous posting; my 2013 RT LTD was scooped up by BRP lat week and taken to their Arizona testing facility, along with other affected machines in this area. I'd like to think mine was the worst of the lot, but that's conjecture on my part.
My dealer called this morning and said my RT was dropped off at their dealership at about 8:00pm last night. Took them all day today to get around to washing it and releasing it to me (somewhat akin to Chinese water torture), finally I just went to the dealer before closing time and said "ready or not I want it." I got nothing from them stating what had been done, just assurances that the ball joints were replaced and they think perhaps allignment adjusted as well.
OK, enough of the drama. I gassed the black beauty and headed out for my pre-surveyed 50 mile test route. The route consited of very mixed roads, including nasty secondary black top complete with whoop de doos, silk smooth new pavement, well worn in pavement with compressed tracks, and finally freshly grooved concrete.
OK, enough of the drama. Can we all in unison sing that old Cole Porter favorite..."Night and Day", while we think of Jacques Clouseau (the Pink Panther) saying in his very French accent...."the case is now sol-ved". Because it is.
I averaged 65-75 mph and put it though several exercises. The most telling one is to bring it up to a good speed, say 70mph, and slam the throttle down while stabbing the brakes. IF, repeat IF, I could have even hit anything near 70 before, the machine would plow headlong either into the passing lane or the ditch (you never knew which way it would go) and then the futule chase for correction would begin while you scanned the instrument panel for the ejection seat button.
Doing the same exercise tonight, the machine stayed straight as an arrow with not so much as a twitch. Moreover, I never thought the handling below 55 was too bad, but now it's also better. There is a better, no, ....new "on center" feel that just wasn't there before.
Now...old business. This stability problem really, really wasn't anything to do with iron fisted, newby fixated over control of the handle bars. The problem was real. I stand vindicated, please.
Secondly, once BRP gave me a case number and jumped on the problem with both feet, things went pretty fast. My opinion of the large "powersport" franchises, however, still lies somewhere near 180 degrees from my opinion of BRP. The children running their service departments just don't get it. Because they don't pro-act, and instead cling to the time honored tradition of re-acting to problems, they're continually behind the curve, complaining about how busy they are, how stressed their customers are, and are total strangers to the concept of "follow-up." Other than that, they're just fine.
So, finally I can personally relate to the many comments in this forum about how fun these machines are. NOW I GET IT.
Those of you who are in the Sun City West, AZ part of the country, please be careful if you are on the roads near here in the next few weeks. That glare in your rear view mirror is not glint off of some trucker's chrome, it's my "toots" (Canadian for teeth) and the sun glinting in the middle of my smiling face.
Thank you BRP !
In summary of my previous posting; my 2013 RT LTD was scooped up by BRP lat week and taken to their Arizona testing facility, along with other affected machines in this area. I'd like to think mine was the worst of the lot, but that's conjecture on my part.
My dealer called this morning and said my RT was dropped off at their dealership at about 8:00pm last night. Took them all day today to get around to washing it and releasing it to me (somewhat akin to Chinese water torture), finally I just went to the dealer before closing time and said "ready or not I want it." I got nothing from them stating what had been done, just assurances that the ball joints were replaced and they think perhaps allignment adjusted as well.
OK, enough of the drama. I gassed the black beauty and headed out for my pre-surveyed 50 mile test route. The route consited of very mixed roads, including nasty secondary black top complete with whoop de doos, silk smooth new pavement, well worn in pavement with compressed tracks, and finally freshly grooved concrete.
OK, enough of the drama. Can we all in unison sing that old Cole Porter favorite..."Night and Day", while we think of Jacques Clouseau (the Pink Panther) saying in his very French accent...."the case is now sol-ved". Because it is.
I averaged 65-75 mph and put it though several exercises. The most telling one is to bring it up to a good speed, say 70mph, and slam the throttle down while stabbing the brakes. IF, repeat IF, I could have even hit anything near 70 before, the machine would plow headlong either into the passing lane or the ditch (you never knew which way it would go) and then the futule chase for correction would begin while you scanned the instrument panel for the ejection seat button.
Doing the same exercise tonight, the machine stayed straight as an arrow with not so much as a twitch. Moreover, I never thought the handling below 55 was too bad, but now it's also better. There is a better, no, ....new "on center" feel that just wasn't there before.
Now...old business. This stability problem really, really wasn't anything to do with iron fisted, newby fixated over control of the handle bars. The problem was real. I stand vindicated, please.
Secondly, once BRP gave me a case number and jumped on the problem with both feet, things went pretty fast. My opinion of the large "powersport" franchises, however, still lies somewhere near 180 degrees from my opinion of BRP. The children running their service departments just don't get it. Because they don't pro-act, and instead cling to the time honored tradition of re-acting to problems, they're continually behind the curve, complaining about how busy they are, how stressed their customers are, and are total strangers to the concept of "follow-up." Other than that, they're just fine.
So, finally I can personally relate to the many comments in this forum about how fun these machines are. NOW I GET IT.
Those of you who are in the Sun City West, AZ part of the country, please be careful if you are on the roads near here in the next few weeks. That glare in your rear view mirror is not glint off of some trucker's chrome, it's my "toots" (Canadian for teeth) and the sun glinting in the middle of my smiling face.
Thank you BRP !
SpyderAnn01
Active member
:clap::clap::clap:I am so glad to hear that your Spyder is fixed. Enjoy your new machine.
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