Sena SMH-10 Firmware Update Ver 5.0 Released

[BMWpilot]

Reboot?

I tried updating my SMH10 last night but couldn't get it in the mode for the utility to function..

I did what they say, hold the jog and phone buttons but the only way i could get the SMH10 to flash 'violet' (a combination of the red and blue lights flashing together) was to press the buttons separately....

if anyone has had success in doing the upgrade, what am I doing wrong?

Did you try rebooting your machine, and then restart the the Sena app? And it's a simultaneous push of the jog dial and phone button and hold for a few seconds.

After that then it's Customer Service time. :dontknow:

 

[billybovine]

I tried updating my SMH10 last night but couldn't get it in the mode for the utility to function..

I did what they say, hold the jog and phone buttons but the only way i could get the SMH10 to flash 'violet' (a combination of the red and blue lights flashing together) was to press the buttons separately....

if anyone has had success in doing the upgrade, what am I doing wrong?

Upgrade done no issues. Don't know what to tell ya. Let it charge for a while then try again.

 

[Gray Ghost]

I upgraded both of ours without problem. IIRC, the lights go red then as you continue to hold them it goes to the blue/red.

 

[jstplayn]

updated firmware, performace seems worse

I updated the firmware on both my wife and I smh-10's and I have to say after riding and using them today. I don't like the intercom performace now, ours seems to be less range and getting alot of crackling and breaking up that we never got before. I did notice when close to each other, ie stop lights etc. there is absolutely no noise, very clear almost as if turned off however if this performace is how they work after the firmware I think I'd rather go back to the previous version.
Anyone else have any feedback using the intercom feature post firmware upgrade?

Steve

 

[Bluehole]

I updated the firmware on both my wife and I smh-10's and I have to say after riding and using them today. I don't like the intercom performace now, ours seems to be less range and getting alot of crackling and breaking up that we never got before. I did notice when close to each other, ie stop lights etc. there is absolutely no noise, very clear almost as if turned off however if this performace is how they work after the firmware I think I'd rather go back to the previous version.
Anyone else have any feedback using the intercom feature post firmware upgrade?

Steve

Upgraded firmware yesterday. Did walk test with wife and all seemed well. Distance between us was about 1/2 mile with trees/hill between us. Voice transmission was very clear and easily understood. Will do riding test as weather permits.

 

[tigerdr]

You also need to upgrade Sena software on your PC. Sena recommended it.

 

[Texas]

The new firmware is great! Both me and my wife find the new side-tone feature annoying, so we have it set to disabled. However, communication from helmet to helmet is amazing. We don't use voice actuated. When you press the button to talk, it is perfectly silent, which is great because there is none of the annoying background noise as before. Instead of constantly turning on/off helmet to helmet communication; I find myself leaving it on all the time now. Thanks Sena!

 

[tigerdr]

Update done this afternoon.

 

[nhoj]

New SENA Firmware for more devices

SENA has new firmware for the SMH10R, SMH5 & SMH5-FM. This brings the Universal Intercom and Sidetone features to 3 more of their Bluetooth Devices. These features were previously available to the SMH-10.

"...pleased to announce the release of the version 5.0 of the SMH10R and 2.0 of the SMH5 and SMH5-FM with major enhancements in functions and features such as Universal Intercom and Advanced Noise Control™.

- Universal Intercom™: You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom™ function.

- Advanced Noise Control™: It is equipped with wind noise suppression and intelligent Noise Gate in the intercom to limit the interference of wind noise and background noise while riding.

- Sidetone: If this feature is enabled, you can hear what you are speaking during an intercom conversation or a phone call.

You can upgrade your firmware using the new Device Manager v2.0.1 for Windows and Mac users.

Please be sure to register your product online in order to download the new Manager software, since free upgrade service is provided only to the registered users. For more details, please visit Sena web site at www.SenaBluetooth.com."

 

[lookerjdc]

well after attempting to upgrade my SMH10 and failing, I contacted Sena and they issued me an RMA to send the unit back to them

got an email back from them that they are sending me a new unit since apparently there was a problem with mine - waiting for it to arrive any day now...

 

[murphybrown]

The non techi me needs help.

OK I got as far as getting the upgrade downloaded onto my MacBookPro laptop. BUT cannot figure out how to get it from MacBook to the Sena device. So I contact tech support and person says watch this youTUbe..:yikes:.which I did but it went so fast no way could I figure it out. Another frustration for my non techi brain.
Anyone out there able to help me or I'm bringing "stuff" to Spyderfest and I could meet you somewhere. Thanks. :bowdown: A PM would be best..that way I know I got the response.:clap:

 

[murphybrown]

Thank you BMWpilot

OMG he sent me a short paragraph with simple steps and IT WORKED..... I am soooooo excited . AND I paired with my GPS and my iPhone and I'm feeling sooooo techie!!! Thnk you Thank you did I say how :yes::yes: this makes we feel.

 

[lookerjdc]

OMG he sent me a short paragraph with simple steps and IT WORKED..... I am soooooo excited . AND I paired with my GPS and my iPhone and I'm feeling sooooo techie!!! Thnk you Thank you did I say how :yes::yes: this makes we feel.

:congrats:

life is so nice when things work

the replacement unit came in today - hopefully I will get a chance to try it out tomorrow

 

[SNOOPY]

Just upgraded both our SMH-10R devices.


Do any of those familiar w/ SENA products know...if myself and a passenger are each connected to our own iPods listening to music...can we still communicate when need be through the intercom? And specifically how?

Thanks.

.

 

[DrewNJ]

Just upgraded both our SMH-10R devices.


Do any of those familiar w/ SENA products know...if myself and a passenger are each connected to our own iPods listening to music...can we still communicate when need be through the intercom? And specifically how?

Thanks.

.

If you only have the two helmets paired to each other then you just push the middle button once. The music will stop on both ends and the intercom will be active.
Push the middle button once again to end the conversation and the music resumes

Sent from my Venue 8 3830 using Tapatalk

 

[DrewNJ]

It gets a bit more involved when you start adding additional helmets

Sent from my Venue 8 3830 using Tapatalk

 

[SNOOPY]

If you only have the two helmets paired to each other then you just push the middle button once. The music will stop on both ends and the intercom will be active.
Push the middle button once again to end the conversation and the music resumes

Sent from my Venue 8 3830 using Tapatalk

Just to be clear...this is with music from two different sources?

 

[DrewNJ]

Yes

Sent from my Venue 8 3830 using Tapatalk

 

[DrewNJ]

The helmets function totally independently until the intercom function is activated. The intercom has first priority in the system.

Sent from my Venue 8 3830 using Tapatalk

 

[SNOOPY]

You mention the helmets being paired to each other...they can be paired to each other "and" to separate iPods?


I'll have to try it and use the button you mention, thanks.