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Seal Floorboard Problems
- Thread starter rrfreng
- Start date
ARtraveler
R.I.P. Dwayne
I have to admit--you have sure made the evening interesting with all your comments. I still say you have taken the wrong tack by attacking one person after another that has not agreed with you. I guess I will be next.
Arr MiHardies
New member
You know, out of fairness, I went through and read the whole thread again (choosing to view the ignored posts) because something just wasn't sitting right. After doing so, I think everyone owes everyone an apology. I see in the OP that RRF wasn't asking for help. He was making a comment on something he was going to have to do to make the boards work for him using since his needs differed from that specified in the instructions. The first several posts were folks trying (though perhaps unnecessarily) to be helpful. RRFs first couple posts definitely come across as being irritated, but not as negative as it appeared the first time I read them. The first time I read it, it did appear as though rrf were seeking help. Then everything just snowballed after this and the **** just hit the fan:
From what I read in John's post, it did not say he previously offered one (though he may or may not have), but it did say he is willing to give a refund. It seems the OP needs to heed his own advice and read the other posts as carefully as he is demanding others read his.
Like I said, after that the negativity from all sides just compounded after that, so let me be the first to apologize for my part.
RRF, You did say in your OP that they can be great floorboards.
then go on to say
and
Your opinion flip flopped completely over the course of 6 hours. If you feel the boards are so inferior, then I suggest you take up the offer of a refund. Installation in a manner inconsistent with the instructions is hardly a manufacturer defect, and in doing so, one should expect some extra, perhaps custom work to be needed.
I do hope you get this all worked out, and again, my apologies for my part.
rrfreng said:
From what I read in John's post, it did not say he previously offered one (though he may or may not have), but it did say he is willing to give a refund. It seems the OP needs to heed his own advice and read the other posts as carefully as he is demanding others read his.
Like I said, after that the negativity from all sides just compounded after that, so let me be the first to apologize for my part.
RRF, You did say in your OP that they can be great floorboards.
rrfreng said:
then go on to say
rrfreng said:
and
rrfreng said:
Your opinion flip flopped completely over the course of 6 hours. If you feel the boards are so inferior, then I suggest you take up the offer of a refund. Installation in a manner inconsistent with the instructions is hardly a manufacturer defect, and in doing so, one should expect some extra, perhaps custom work to be needed.
I do hope you get this all worked out, and again, my apologies for my part.
akspyderman-And you don't think I have been attacked either? You mentioned that I have disrespected some of the best and knowledgeable people on this forum and not getting off to a good start.
Have you read some of this crap? Do you really think some of these people know anything? You mentioned your help on your RT's, were you sent a fix for the rear support that rattles,
flexes and moves when it should not? Were you supplied shims to lift the front support so they did not hit the wings? Also to make the boards level? At least I told people how to fix these things.
I signed up on this forum to learn something and maybe offer advise to others on some products, I guess that was a BIG mistake. Have a good evening.
Have you read some of this crap? Do you really think some of these people know anything? You mentioned your help on your RT's, were you sent a fix for the rear support that rattles,
flexes and moves when it should not? Were you supplied shims to lift the front support so they did not hit the wings? Also to make the boards level? At least I told people how to fix these things.
I signed up on this forum to learn something and maybe offer advise to others on some products, I guess that was a BIG mistake. Have a good evening.
Arr MiHardies-My opinion has never flip flopped, I said they can be great boards on my first post, but there are many people who cannot make their own parts to install these products. What are these people to do?
They may not be able to hire someone to modify the installation no matter how good the product is. If they cannot install it themselves, don't you think they deserve to know that?
If you purchase something that cannot be installed or used as advertised and must be altered to work, do you not consider this to be inferior??
I was never offered a refund and after 8+ hours of modifications, I will not be returning the Seal Floorboards. Have a good evening.
They may not be able to hire someone to modify the installation no matter how good the product is. If they cannot install it themselves, don't you think they deserve to know that?
If you purchase something that cannot be installed or used as advertised and must be altered to work, do you not consider this to be inferior??
I was never offered a refund and after 8+ hours of modifications, I will not be returning the Seal Floorboards. Have a good evening.
Arr MiHardies
New member
A few small points then I'm going to bed.
Only if they do not perform as advertised when installed using the manufacturers documented procedures, in which case, I would consider seeking a refund depending on the severity of the shortcoming and whether I could work around it or have a way to make it work, like you did in your case. It would seem though that most are happy with their seal floorboards as is.
Maybe not in your correspondence with John, but his offer of a refund is right here in this very thread; but since you state you will not be seeking one, the point is moot.
I hope the floorboards work out for you. Goodnight.
This is why installation instructions are available from the manufacturers website. If a customer doesn't research what is needed for an installation prior to purchase, the fault is their own.
Only if they do not perform as advertised when installed using the manufacturers documented procedures, in which case, I would consider seeking a refund depending on the severity of the shortcoming and whether I could work around it or have a way to make it work, like you did in your case. It would seem though that most are happy with their seal floorboards as is.
Maybe not in your correspondence with John, but his offer of a refund is right here in this very thread; but since you state you will not be seeking one, the point is moot.
I hope the floorboards work out for you. Goodnight.
Bob Denman
New member
I wasn't commenting about John"s boards at all... I was only referring to a basic lack of common courtesy that I was seeing...
spyder3
New member
RR, I was by no means telling you to start a new thread to dodge the issue you are having. Not everyone here loves every mod that every vendor puts out here. Sharing your experience is a good thing whether its good or bad for all of us including the vendor. I would just say that the approach that EVERYONE took could have been better and it just snowballed into a big pile of :cus:.
Buttsy
New member
Hey folks..........I will always frequent this site as it is a great resource from many knowlegable folks about the Spyder and the trials and tribulations of ownership.
But........the one thing consistently that occurs that I just don't get is the need to attack someone who articulates a struggle with "one of the supporting vendors". The actual supporting vendors are able to defend and assist the poster's with little difficulty, yet many feel they have to attack to show support to the "vendors". So.............why do folks find it neccessary to attack for them? Just back off and let them take care of their own problems they for the most part didn't get to be where they are without knowing how to deal with several types of customers, both positive and negative.
Same goes for the poster who posts negative experiences or negative thoughts when it comes to Spyder ownership. Sorry but we all know these things are not perfect and BRP has a lot of work to do with quality and dealer issues. But inevitably the poster gets attacked when they state something that has been discussed many, many times? These posters are not telling you that you are an idiot for having bought a Spyder but again several folks on here treat it as a personal attack?
IMHO read the original post from this new member..............should it really have gotten to where it went? But when someone gets attacked sometimes they fight back and then the original intent of the post is totally lost?
I don't know just seems to put a "dark cloud" consistently over an incredible site?:dontknow:
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Lamont must be cringing!
Lamont must be cringing at this thread. There is definately enough blame to go around. People need to reign in their emotions and think about some of words being written. I didn't see a need for an attack on the op. Some opinions on installation or advice on the matter would have been appropriate.
And the op could have been a little more diplomatic on his responses!
Lamont must be cringing at this thread. There is definately enough blame to go around. People need to reign in their emotions and think about some of words being written. I didn't see a need for an attack on the op. Some opinions on installation or advice on the matter would have been appropriate.
And the op could have been a little more diplomatic on his responses!
Netminder
New member
:agree:
samewok
New member
I did read all of your post. I asked did you read the instuctions on line before you bought the product?
donec
New member
There is nothing IMO wrong or improper about the OP's post as I have quoted it. In my openion that post is polite informative and possibly helpful to someone. The only thing that could have possibly been done differently is Rrfreng could have added that the post was his opinion which should have not been necessary since it is obvious. IMO.
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ARtraveler
R.I.P. Dwayne
My experience with Seal. First set ordered for my 2010. These were the deluxe version. I am not mechanically inclined so followed directions per John. I did move the passenger foot pad down to the bottom and they work fine for me there. The fit was perfect and there was no problem with rattleing or moving around once the screws were tightened down. I did have some concern about the brake pedal bottoming out. John has made two fixes on these. First there were nuts to go under the brake pedal then a new shim to raise the pedal and alleviate the problem. John sent me the nuts free of charge. When the brake pedal shim fix was available, I bought two sets--one for each RT. My install time on the first set was about 30 minutes.
My second experience was when I bought Seal Pups for the new 2011. Once again, I moved the passenger footrests down per directions. Fit was again perfect for the :ani29:. These came with the brake pedal nut shims--but I later ordered the aluminum shims when they came out. My install time on the second set was about 15 minutes. I now have ten thousand miles on the first set and four thousand miles on the second set. I have no complaints about either set.
I think that it is a good product and they have allowed me to continue to ride with my bum legs and hips--giving me room to move them around as needed for comfort.
John mentioned he has sold over 500 sets without any major problems. I do believe he will work with you so that you are satisfied and if not--it now seems that the offer has been made to allow you to return the product. Either way, you should be able to come up with a resolution to the problem.
My second experience was when I bought Seal Pups for the new 2011. Once again, I moved the passenger footrests down per directions. Fit was again perfect for the :ani29:. These came with the brake pedal nut shims--but I later ordered the aluminum shims when they came out. My install time on the second set was about 15 minutes. I now have ten thousand miles on the first set and four thousand miles on the second set. I have no complaints about either set.
I think that it is a good product and they have allowed me to continue to ride with my bum legs and hips--giving me room to move them around as needed for comfort.
John mentioned he has sold over 500 sets without any major problems. I do believe he will work with you so that you are satisfied and if not--it now seems that the offer has been made to allow you to return the product. Either way, you should be able to come up with a resolution to the problem.
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Arthur---Mexico
New member
Sliding rubbver mats
Don't sweat it. Clean the contact surfaces well and use Crazy Glue or a little of that Gorilla stuff to secure them. No more sliding.
Don't sweat it. Clean the contact surfaces well and use Crazy Glue or a little of that Gorilla stuff to secure them. No more sliding.
S
spacetrucker
Guest
10-4 call John and all will fixed. Really thing will work out just call and talk to him. Ride safe and be well all on the road........
tnhoover
New member
My solution
I used a bolt with 3 small washers and one large washer on the outside along with a small washer, lock washer and nut on the inside. Hardest part was cutting the side of the large outside washer flat. Don't have a grinder so had to use a hacksaw. Did the right side with the tupperware off only because I had it off for something else. Did the left with the tupperware on with no problem. Little bit of a pain to get my fingers up in past the muffler on the right to put on the washers and start the nut but doable. Left side was real easy. Whole thing to less that 30 minutes. Works for me because the wife is short so I have the passenger floor pegs up high. May not work as well if you need them lower.
I used a bolt with 3 small washers and one large washer on the outside along with a small washer, lock washer and nut on the inside. Hardest part was cutting the side of the large outside washer flat. Don't have a grinder so had to use a hacksaw. Did the right side with the tupperware off only because I had it off for something else. Did the left with the tupperware on with no problem. Little bit of a pain to get my fingers up in past the muffler on the right to put on the washers and start the nut but doable. Left side was real easy. Whole thing to less that 30 minutes. Works for me because the wife is short so I have the passenger floor pegs up high. May not work as well if you need them lower.
spydaman60
New member
john, i guess that means you're shooting about 99.25% and that's not too shabby! i'd take that for a satisfied customer average!!!:thumbup::thumbup:
Arr MiHardies
New member
I rather doubt rr is coming back, and honestly I can't blame him.
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