So, I have owned my 2012 RSS for one year. First, I am completely satisfied with my dealership, Mid-South Motoplex in Clarksville, TN. They have responded quickly and correctly to every question or issue that I have raised. Service of the RSS was always quick and well done. I have had no problems with the unit that could be attributed to errors in the initial setup. Speaking of problems, the RSS has given me none. Over the course of the year a wire came loose from its tie (motoplex fixed) and the parking brake lost its adjustment, that was all. Puff (my name for the RSS) runs like the dragon I imagine it to be. Corners well and works the Tennessee back roads better than ever I hoped. Each additional mile that I have ridden Puff has only convinced me more completely that my choice of a spyder was correct. At 62 I can easily vision riding a spyder for another 15 years. My longest trip to date was Spyderfest in Springfield, MO and even though the weather on the drive was absimal the spyder ran like a champ over and back (next year the weather will be better). I would have no problem planning a cross country drive or in driving up to Canada with my spyder. I love this machine! SL has been a huge asset to me and I am convinced that the knowledge base available in this forum has made my riding and owning experience much better. I also note that in one year I have added a Madstead Windshield, foam grips, tank bag, Led lights for fenders, and can-am passenger back rest. I know there is more to come.