Rear Shock Failure

[Bruce B]

This not a very nice thing to happen believe me, coming back home from a memorial group ride to Whangamata NZ yesterday my rear shock broke the eye off the shaft at the top doing 106ks collapsing down springs and lower shock body locking the rear wheel tearing rubber off the centre of the tyre, so looks like one new shock and a new rear tire and the one on it now has only done 10,000ks. This all happened at 8.45pm arrived home on the back of the AA recovery truck 11.45pm so not a very happy Spyder rider. Now because its out of warranty and BRP say this is the first one in the world to be reported to fail they are not really interested.

Things to notice
The main thing that you will notice is the rear of your bike will start to bounce a lot like say your on a water bed would be the best way to describe it, so DON'T muck around if you notice any thing unusual with the rear of your Spyder STOP but don't slam the brakes just pull up slowly so that don't allow the rear to rice to quick as that will allow the shock assembly if it has brock the eye off the top of the shaft to release and go back into the rear wheel. If you have had to stop because you noticed a change in handling have a look at the rear shock and if can still see the nice chrome shinny shaft in the middle of the spring bounce the rear of the bike as hard you can and re-inspect it if its still there but you still not happy take to your dealer and get the to cheek it out, but it you cant see that chrome shaft DONT ride it any more get it trucked.

 

[Chupaca]

Bummer..!!

sorry it happened but glad you are safe and unharmed. Not clear on the parts failing..the eye on the shock itself or the eye on the frame the shock mounts to..? Have ryden behind some RT's with a rather loose rear but adjustments cured the problem so this should be a check item befor long rydes. Thanks for the info..how many miles/km's on your roadster..? :yikes:

 

[Bruce B]

shock eye

Thanks for your question.
It was the main eye that is welded to the top of the shock shaft so its was cracked below the weld so its what you call a stress crack in the heat affected zone, the shaft has been cracked haft way through for quite some time. I have now been asked by BRP NZ to take the bike to a dealer so they can check it out, I will update what happens with that.

My Spyder is a 2010 RS and its done 31,000kl

 

[Bruce B]

I would like to report to all interested in what happened I have just heard today this was all repaired under goodwill warranty from BRP with no cost to me, BRP supplied and had fitted a new shock and rear tyre, so many thanks to them.

Bruce

 

[Mike H]

I would like to report to all interested in what happened I have just heard today this was all repaired under goodwill warranty from BRP with no cost to me, BRP supplied and had fitted a new shock and rear tyre, so many thanks to them.

Bruce

Bruce...great outcome

Cheers

Mike H (from Oz)

 

[PistonBlown]

I would like to report to all interested in what happened I have just heard today this was all repaired under goodwill warranty from BRP with no cost to me, BRP supplied and had fitted a new shock and rear tyre, so many thanks to them.

Bruce

Really good to hear all sorted and BRP did the right thing by you. I'd mentioned in a post on the NZ Spider Riders site that the general after sales service from BRP seems a bit erratic for but it sounds like their right on the ball when its counted.

Thanks,

Jos

 

[xinu]

Did you get a chance to take any pictures of it after you recovered from your adrenalin overdose?

 

[retired1]

I'm happy to hear that BRP stepped up and did the right thing. IMO:thumbup:

 

[Magdave]

I would like to report to all interested in what happened I have just heard today this was all repaired under goodwill warranty from BRP with no cost to me, BRP supplied and had fitted a new shock and rear tyre, so many thanks to them.

Bruce

Good to hear and yours is not the "only one" to do that. :thumbup:

 

[3 Wheel Addict]

Glad they got you fixed up! That was a good thing they did, way to go BRP :thumbup::thumbup::thumbup:

 

[Bruce B]

Did you get a chance to take any pictures of it after you recovered from your adrenalin overdose?

Yep I took photos of the shock and sent them to BRP Canada and Australia so they have them on record Aus have told me they logged the damage against the spyder Vin number.

 

[Bruce B]

Good to hear and yours is not the "only one" to do that. :thumbup:

I would be very interested in hearing about any others that have had the same problem because BRP say this is the first and only one to brake