After we brought home our Spyder we thought out passenger controller was broke too. Took it to the dealer and they said they would fix it...then realized there was nothing to fix. :yikes:
From a marketing perspective you would think they would either not have that controller or would make it work both ways. With the way it is now, all it does is cause confusion (for the buyer and the dealer) and give us something to complain about.
Of course, there is another way to look at it...it's a great excuse to go buy some Spyder helmets....