Rant Time

[oldguyinTX]

Well, here is the latest. Got the RT towed to the dealer this morning. I can tell you that BRP Roadside Assistance totally bites. Called at 6:30 this morning, was told I would get a call back. One & 1/2 hours later I called them back. They told me that no one was available, would probably have to wait 2-3 more hours. Told to forget it. Called my insurance company, got a tow within the hour. Anyway, got to the dealer & talked with the service manager, who is also the owner, about the problem of no oil showing on the dipstick after just having 4,600 mile service done. Turns out, they had the :ani29: for 3 1/2 days last week, and did nothing but diagnose that the Frunk switches were shot and ordered new ones. I did not get the oil change, or anything else. The work that needs to be done requires the removal of a lot of Tupperware. They did not want to take the Tupperware off twice to get the work done. Granted, the service & storage area a small and very full and they probably could not store the Tupperware safely for an extended period. What has me worried is: Where did the oil go? No leaks anywhere. The technician says to me "yeah, these use a lot of oil". Don't quite know how the engine uses it, but it sure as heck is going somewhere. If it turns out to something really serious/expensive, I might be on the hook for it. :banghead::banghead::banghead: No indication from the dealer regarding that, so I don't know yet what the endgame will be.

 

[ARtraveler]

We will keep watching. Don't you like it when your down and out and then they bring out the sledgehammers to bash you with.

Tough Noogies on the towing? Can't wait till I am stranded here in Alaska. :yikes:

Oil: Yeah they burn a lot of it :yikes:

Without going back and reading all your posts--is there another dealer you can go to with a better way of doing business?

You have a whole lot of $'s invested and I can sure relate to the issues and problems. Hoping the problems can get resolved for you.

 

[SpyderAnn01]

It is not unusual for the 990 motor to burn a quart of oil between oil change intervals. It is very important that you regularly check the oil level. I realize that you had expected an oil change so you thought they would have taken care of that. My question is didn't they give you a receipt for service? Did they charge you for oil? Did they not explain what work they did or didn't do? Sounds like the owner needs to have words with the service department about this.

 

[Vrooom]

Hmmm

Your problem reminds me of the time I had a shop change the oil on my gmc pickup. I paid the bill, they pulled the truck up and held the door open for me, I went exactly one mile until the first cough, then the engine died and smoked. Their service truck pulled up 2minutes later, threw up my hood and tried to resuscitate the engine with a big oil can. Too late. I got a new engine on a truck with 100k miles, but they took ownership of their huge mistake and did the right thing. Seems one mechanic threw the hood down in the shop before oil was added. It happens. Good luck with a lousy dealer.

 

[oldguyinTX]

OK, here we go. The check engine light came on because the camshaft positioning sensor was out of alignment, which altered the timing, which of course made the :ani29: run rough. They got it fixed for me & I just picked it up. July 4th trip is saved! :yes::yes:Really came through for me. Once again the dealer would not take my money, as he has not the last two times I had it in for warranty work, as well as work that I wanted done on BRP's dime. BRP still has not settled up with the dealer for either service. Late April was the last time, last September was the first time. So they are really taking their time in taking care of the dealer. Got to say that I am really happy and a big :2thumbs::2thumbs: to Chris & Stamford Motorsports for getting me back on the road.

 

[ThreeWheels]

OK, here we go. The check engine light came on because the camshaft positioning sensor was out of alignment, which altered the timing, which of course made the :ani29: run rough. They got it fixed for me & I just picked it up. July 4th trip is saved! :yes::yes:Really came through for me. Once again the dealer would not take my money, as he has not the last two times I had it in for warranty work, as well as work that I wanted done on BRP's dime. BRP still has not settled up with the dealer for either service. Late April was the last time, last September was the first time. So they are really taking their time in taking care of the dealer. Got to say that I am really happy and a big :2thumbs::2thumbs: to Chris & Stamford Motorsports for getting me back on the road.

I may consider using these guys, based on this.

 

[skippyy]

low oil

hi oldguyinct did you try columbia motorsports in columbia ct never had a problem with them do good work ..........best of luck:lecturef_smilie:if you want give me a call 860-930-1381 have all my work done there nice people

 

[Crisis]

Stamford Motor Sports has been my dealer for service since 2010. Chris has always been great. The staff there are courtious and knowledgeable. I also give them a big shout out for their excellent customer support. This is an extremely busy time of the year for them due to the very large jet ski business they also do. I am happy your issue was resolved