Price of extended warranty...

[jcthorne]

I would mention the better deal you were offered from Sierra to your local dealer and tell him if he can match, you will buy from him. If not, buy if from Sierra....

 

[007james]

Are all BRP Dealers obligated to sell BEST Xtended Waurentees, and are they required to Servce BEST Waurentee Claims, or what if they are not interested in selling low profit BEST Insurance, and are also not interested in the hassles of working the low Margin profit returns on BEST parts and Labor, and time spent with the back and forth beween the Dealer’s Tech and BRP? Cutting to the chase, can Joe Blow, who bought his Spyder over the phone from a Dealer in Chicago, and bought his BEST Xtended Waurentee from Bert’s in California, or Sierra in Arizona, while living in Orlando, Florida, expect his local Florida Dealer to be obliged to honor his BEST Waurentee through the Policy’s expiration? I’ll bet BRP Dealers, in general, despise having to deal with any Xtended Warrantees, including BEST, especially if they think it will be them who has to deal with the Sevice Claims, and they avoid even mentioning these Waurentees ,once the initial sale of the Spyder has been consumated.

I would mention the better deal you were offered from Sierra to your local dealer and tell him if he can match, you will buy from him. If not, buy if from Sierra....

 

[jcthorne]

Are all BRP Dealers oblicated to sell BEST Xtended Waurentees, and are they required to Servce BEST Waurentee Claims, or what if they are not interested in selling low prophet BEST Insurence, and are also not interested in the hassles of working the low Margin prophet returns on BEST parts and Labor, and time spent with the back and forth beween the Dealer’s Tech and BRP? Cutting to the chase, can Joe Blow, who bought his Spyder over the phone from a Dealer in Chicago, and bought his BEST Xtended Waurentee from Berts in California or Sierra in Arizona, while living in Orlando, Florida, expected his local Florida Dealer to be obliged to honor his BEST Waurentee through the Policy’s expiration? I’ll bet BRP Dealers, in general, despise having to deal with any Xtended Warrantees, including BEST, especially if they think it will be them who has to deal with the Sevice Claims, and they avoid even mentioning these Waurentees ,once the initial sale of the Spyder has been consumated.

This is one of the advantages of BEST over any aftermarket warranty. The repair and claim process is EXACTLY the same as any other warranty repair. And they have no idea where the warranty was purchased. A BRP dealer cannot refuse to do warranty work on BRP products they are a dealer for. Never even heard of one that tried. They do sometimes offer front of line or expedited service to purchasers of bikes from their dealership in busy seasons. For most dealers, sales and service are entirely separate profit centers with very different goals in mind. I do wish BRP would implement a corporate wide head of line privilege for down bikes traveling outside their home area like other manufactures already do. Harley and Ford I know both have this policy as I have personally experienced it. BRP does not. But this is a separate issue.

Any dealer that refuses to honor warranty service be cause a bike was purchased elsewhere, will not be a dealer long. For the most part, the service department does not care where the bike was purchased.

 

[Deanna777]

Deanna,. I am curious if you ever used your Xtended Waurentee, and if so, on what, and was the work done from the Dealer you bought it from, or another Dealer? Thanks,
007James

HI, 007 James,

I haven't used the Extended Warrantee.

Deanna