• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

Not again!?!?!?!?!?

:gaah:Got back from the dealer today and both rear fender bracket where cracked and broken.Dealer said No warranty what a bummer, he tells me that they have sold 90 spyders since 08,and mine was the frist broken brackets:dontknow:. Had to order 2 bracket & 2 red reflectors -$115.00 CDN. I Hope they last.

Don't know why you are not warrantied unless your Spyder is over 2 years old. It IS a warranty item.
 
Not to mention it looks badd :cus: with fender removed !




:agree: Mine never broke but, I removed it for the look. The few times my wife and I got caught in the rain, the road spray was not as bad as we thought it would be.
 
:gaah:Got back from the dealer today and both rear fender bracket where cracked and broken.Dealer said No warranty what a bummer, he tells me that they have sold 90 spyders since 08,and mine was the frist broken brackets:dontknow:. Had to order 2 bracket & 2 red reflectors -$115.00 CDN. I Hope they last.

Nudle:How many km do you have on the bike? I am thinking that because these brackets are most likely a stamping, there is either a problem with the stamping process (intermitent) that leaves a stress riser in the material where a crack could start, or maybe the brackets are just not beefy enough. I did see a picture of a steel inner fender (somewhere on this site) where there were numerous cracks. I have one bike (08 early production) that so far has 45,000 km and is crack free.:dontknow:
 
:gaah: I Have 22000km on my bike and my brackets are broken in the same place as the frist pictures in this thread.:agree:this is a stamping problem. My buddy who is a fabircator said that he coukd reinforce the new brackets for me.
 
What it looks like in the real...

or the new rear fender from VTC
CA-RFS-SAC-730-PR.jpg

If my second set goes, I'll be going this route with the VTC fender. I've been keeping my eye on the bolts and have tightened them a few times. The ones I have now have about 15K miles on them, the first set lasted about 18K miles.... we'll see. Our roads suck too and I love to ride goat roads.
 
In my opinion, that VTC fender is not aesthetically good looking at all. Would be better to go without a fender than to have that detracting from the look of the rest of the bike.:yikes:
 
Vibrations

As i mentioned concerning the trailer hitch connected to the swing arm. The weight of the fender riding on the swing arm creates to much vibration. What other bikes have there fenders attached to the swing arm? I think some one like kewlmetals could make an adapter that would allow the fender to attach under the lights. Personally this looks much better.

I am new to Spyders and this forum. It sure sounds like BRP needs to be responsive to your development testing. All these individuals having the same problem. This isn't roads or screws loose, this is design.
 
US National Sport

Come on, what is the US National Sport? LAWSUITS, of course. I am awaiting an answer from Bombardier about repairs reimbursement for my 25!!!! months old Spyder. I told them if I don't get refund I will build a case with other "victims", they didn't seem to like that. I got the same answer: we built thousands and only a few got the problem. What if that 5lbs part ends up thru a windshield and kills a mother and children? I intend to talk to NHTSA about this.
I work in Aerospace and those brackets are not properly designed, the flange gets the vibration and wind turbulence, The four bolts can withstand more than 15,000lbs so of course the brackets will give up first. I never found my fender, never noticed until I got a DPS message. I gave my phone in the tread, contact me if you want to be part of the file, I would appreciate also getting the names of the people who had the problem fixed. Thanks. By the way, I can speak to them in their own language, I'm French-Canuck too.
 
Is there any way to add some 'invisible' vibration tape or something to dampen the vibration here that is breaking this piece?
 
Vibrations

I looked at this when I first heard of the problem. I don't think tape will help. Watch the rear tire on a moderate road. The wheel is bouncing unreal.
 
I looked at this when I first heard of the problem. I don't think tape will help. Watch the rear tire on a moderate road. The wheel is bouncing unreal.

I've been to Hawaii a couple of times...some seriously bumpy roads there (if you want to call them roads)...esp. back-country in Maui! Yikes!
 
Come on, what is the US National Sport? LAWSUITS, of course. I am awaiting an answer from Bombardier about repairs reimbursement for my 25!!!! months old Spyder. I told them if I don't get refund I will build a case with other "victims", they didn't seem to like that. I got the same answer: we built thousands and only a few got the problem. What if that 5lbs part ends up thru a windshield and kills a mother and children? I intend to talk to NHTSA about this.
I work in Aerospace and those brackets are not properly designed, the flange gets the vibration and wind turbulence, The four bolts can withstand more than 15,000lbs so of course the brackets will give up first. I never found my fender, never noticed until I got a DPS message. I gave my phone in the tread, contact me if you want to be part of the file, I would appreciate also getting the names of the people who had the problem fixed. Thanks. By the way, I can speak to them in their own language, I'm French-Canuck too.

Yup. Lawsuits. Thats what has killed many an aircraft business in the U.S. I believe that is why Cessna did not build any small aircraft for many years until just recently.:lecturef_smilie:

Maybe they should redesign this area of the bike. Maybe it was a quality control issue. Who knows. Maybe they are already working on a fix. I don't think going all ballistic on the company is the way to go either.:dontknow:
 
Come on, what is the US National Sport? LAWSUITS, of course. I am awaiting an answer from Bombardier about repairs reimbursement for my 25!!!! months old Spyder. I told them if I don't get refund I will build a case with other "victims", they didn't seem to like that. I got the same answer: we built thousands and only a few got the problem. What if that 5lbs part ends up thru a windshield and kills a mother and children? I intend to talk to NHTSA about this.
I work in Aerospace and those brackets are not properly designed, the flange gets the vibration and wind turbulence, The four bolts can withstand more than 15,000lbs so of course the brackets will give up first. I never found my fender, never noticed until I got a DPS message. I gave my phone in the tread, contact me if you want to be part of the file, I would appreciate also getting the names of the people who had the problem fixed. Thanks. By the way, I can speak to them in their own language, I'm French-Canuck too.

Just curious, what can you possibly sue for? Where is the damage to anyone? The cost of a new rear fender? If you don't have significant damages to report, nobody is going to try such a case.
 
Come on, what is the US National Sport? LAWSUITS, of course. I am awaiting an answer from Bombardier about repairs reimbursement for my 25!!!! months old Spyder. I told them if I don't get refund I will build a case with other "victims", they didn't seem to like that. I got the same answer: we built thousands and only a few got the problem. What if that 5lbs part ends up thru a windshield and kills a mother and children? I intend to talk to NHTSA about this.
I work in Aerospace and those brackets are not properly designed, the flange gets the vibration and wind turbulence, The four bolts can withstand more than 15,000lbs so of course the brackets will give up first. I never found my fender, never noticed until I got a DPS message. I gave my phone in the tread, contact me if you want to be part of the file, I would appreciate also getting the names of the people who had the problem fixed. Thanks. By the way, I can speak to them in their own language, I'm French-Canuck too.

Yup. Lawsuits. Thats what has killed many an aircraft business in the U.S. I believe that is why Cessna did not build any small aircraft for many years until just recently.:lecturef_smilie:

Maybe they should redesign this area of the bike. Maybe it was a quality control issue. Who knows. Maybe they are already working on a fix. I don't think going all ballistic on the company is the way to go either.:dontknow:

Just curious, what can you possibly sue for? Where is the damage to anyone? The cost of a new rear fender? If you don't have significant damages to report, nobody is going to try such a case.

I am one that lost my fenders on more than one occasion and I would never participate in such a frivolous lawsuit. My fender's were replaced under warranty twice. We finally just took off the rear fender. It is partially due to this sue happy mentality that things cost so much now days. As mentioned above, what are the damages here? If you did not get something covered under warranty I would be complaining to your dealer, as many people did get covered. Too often everyone jumps on BRP as the bad guys without looking at the dealers that are giving their customers bad information. I think the "let's stick it to em" attitude is just the wrong way to address a situation and get your desired results. Just my .02.
 
The Question

How responsive is BRP to problems? It is obvious the fender is a problem. The Spyder is young and not a proven product. My long term relationship with this product depends on how responsive BRP is to issues. If they ignore and make excuses for something like a fender, what is the response for something serious? My life, my passengers life, at 60 miles an hour is in the hands of this company.
I had an issue with Honda. The dealer was not responsive and made statements it was me not the bike. When I contacted Honda directly they were outraged my problem was not addressed by the dealer. In short Honda told the dealer what the fix was and if it did not fix the problem. They would have a new engine flown in immediately. The Honda dealer told me he was ripped for his lack of response and apologized.
I hope BRP is as responsive as my experience with Honda. Some people have had the product repaired and more then once, great, but I hear other people not getting the same response.
It is wrong to chastise this person for considering a law suit. He apparently is not being satisfied by BRP. If your fender did come off and caused an injury are you ready to assume all the liability?
 
I am one that lost my fenders on more than one occasion and I would never participate in such a frivolous lawsuit. My fender's were replaced under warranty twice. We finally just took off the rear fender. It is partially due to this sue happy mentality that things cost so much now days. As mentioned above, what are the damages here? If you did not get something covered under warranty I would be complaining to your dealer, as many people did get covered. Too often everyone jumps on BRP as the bad guys without looking at the dealers that are giving their customers bad information. I think the "let's stick it to em" attitude is just the wrong way to address a situation and get your desired results. Just my .02.

Deb, nicely stated...
 
How responsive is BRP to problems? It is obvious the fender is a problem. The Spyder is young and not a proven product. My long term relationship with this product depends on how responsive BRP is to issues. If they ignore and make excuses for something like a fender, what is the response for something serious? My life, my passengers life, at 60 miles an hour is in the hands of this company.
I had an issue with Honda. The dealer was not responsive and made statements it was me not the bike. When I contacted Honda directly they were outraged my problem was not addressed by the dealer. In short Honda told the dealer what the fix was and if it did not fix the problem. They would have a new engine flown in immediately. The Honda dealer told me he was ripped for his lack of response and apologized.
I hope BRP is as responsive as my experience with Honda. Some people have had the product repaired and more then once, great, but I hear other people not getting the same response.
It is wrong to chastise this person for considering a law suit. He apparently is not being satisfied by BRP. If your fender did come off and caused an injury are you ready to assume all the liability?

BRP is not bad to work with and in regards to your 'response'...you can't just sue because you are upset. You cannot sue because something may or may not ever happen. Your only course of action at this time is to have your dealership stand up for you and get the issue fixed...there is no reason why BRP won't fix the problem for you. It does not to be due to you modifying anything enough to cause the piece to break. Others have had this problem too so it's not like BRP hasn't heard complaints.
 
BRP is not bad to work with and in regards to your 'response'...you can't just sue because you are upset. You cannot sue because something may or may not ever happen. Your only course of action at this time is to have your dealership stand up for you and get the issue fixed...there is no reason why BRP won't fix the problem for you. It does not to be due to you modifying anything enough to cause the piece to break. Others have had this problem too so it's not like BRP hasn't heard complaints.

I agree, I am not advocating sue to sue. I was responding to the criticism of the person, not being satisfied. BRP is no better then their dealership. I would hope BRP is sensitive to the consumer being serviced by the dealership. I also expect BRP to build a safe durable product.

To many roadster's fender supports are breaking. If my fender breaks I expect it to be fixed.
 
I agree, I am not advocating sue to sue. I was responding to the criticism of the person, not being satisfied. BRP is no better then their dealership. I would hope BRP is sensitive to the consumer being serviced by the dealership. I also expect BRP to build a safe durable product.

To many roadster's fender supports are breaking. If my fender breaks I expect it to be fixed.
These big manufacturers look also at cost of a fix vs probability of catastrophic lawsuits from their products. Look at the Ford Pinto from yesteryear and/or the alleged trigger problems with Remington 700 rifles.
I agree that BRP should be looking at these brackets. The brackets are not -for example- in the same consideration area as the power steering motors were. I thought the recall for the power steering was handled pretty well.

I think some of this comes down to how well your dealer will go to bat for you.
For example, I bought a used lincoln towncar several years ago from a "sell all types of used cars" dealership. It had a rust mark on the roof. I took it to my local ford dealer and requested a quote to repair and repaint the roof. I told them upfront that I would pay for the repair because it was not a warranty issue. They gave me an estimate of $600 and said they would put it through warranty as a rust curl (whatever that is). They did not have to do this but they did.
 
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