I saw a post about BRP not listening to complaints and not improving new models, I once worked at a utility and they built phase 1 of the plant all kinds of problems with the design and being a operator we would know what worked best, right? So engineers and contractor listened gave us the prints for Phase 2 told us to use a red pen to make notations on prints for improvements to old design and they would look into it.We made our notations and when phase 2 was built no changes were made to the design now we had twice the problems.Moral of story were we told engineers knew what they were doing that is why they went to school for 4+ yrs. signed management:clap:.