Hate to give you a "wake up call". A lot of this kind of brow beating goes on in the lower 48. Another version of this is "the customer has to pay until it is determined that the problem is a true warranty issue".
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No 1330 Engines
- Thread starter Spyder-Mel
- Start date
Hate to give you a "wake up call". A lot of this kind of brow beating goes on in the lower 48. Another version of this is "the customer has to pay until it is determined that the problem is a true warranty issue".
Roadster Renovations
New member
I am hearing of dealers browbeating customers so that they can make more money than what they would be paid on a warranteed repair. That is total BS and BRP needs to nip all those incidences in the bud. There is no standard cost for service. The dealer gets to charge all the traffic can bear. This makes the company look very bad, does not build confidence, and turns away potential buyers.
They are at a critical juncture in their history. If they don't get these dealerships in line things may not be so good in the future.
You can only piss off so many people for so long until it starts hurting your business.
They are at a critical juncture in their history. If they don't get these dealerships in line things may not be so good in the future.
You can only piss off so many people for so long until it starts hurting your business.
ARtraveler
R.I.P. Dwayne
Yes. Please keep us updated. I am glad that your dealer is communicating with you. With BRP also communicating with the dealer it is likely going to be a favorable outcome. Hang in there. :yes::yes:
ARtraveler
R.I.P. Dwayne
I am very aware of what goes on in :ani29:land. I have been around since day one. I purchased the first one sold in Alaska to a customer. Have owned five assorted. Have been through the many ups and downs with BRP and the product. If you read my handle, I consider myself as a Consumer Advocate--not always a BRP advocate. I am an equal opportunity advocate/abuser, but also willing to give them a chance to fix it before firing up the flame thrower--Which I have done a few times.
Let's see how this episode turns out. :thumbup:
jcthorne
Well-known member
Gee. The Honda dealer shop is full of them....
Jeriatric
Thinks out loud
Road Report
At the other end of the spectrum, three-wheeled bikes had significantly greater risk of repairs, especially those with two front and one rear wheel. Can-Am, which makes only trikes, was almost twice as likely to experience a problem as most other types of motorcycles.
From Auto Blog
The major outlier is the Can-Am Spyder which comes in dead last in the dependability survey.
At the other end of the spectrum, three-wheeled bikes had significantly greater risk of repairs, especially those with two front and one rear wheel. Can-Am, which makes only trikes, was almost twice as likely to experience a problem as most other types of motorcycles.
From Auto Blog
The major outlier is the Can-Am Spyder which comes in dead last in the dependability survey.
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Tango
Well-known member
Check the Gold Wing forums. I had one. Had it triked. They are known for transmission failures. Guess what. First question. Is it triked? Sorry, no warranty! Bring your wing in to a Honda dealer that doesn't sell them. Sorry, go somewhere else. We don't sell or service them. Bring a trike to a Honda dealer that doesn't sell trikes. Sorry, go somewhere else. And as far as the tranny failures. Bring it to a Honda dealer that actually has a wing tech. Not all do. Sorry, I don't want to tie up my lift for 2-3 months waiting to get everything to fix it and put it back together. There is a private tech in Florida that does nothing but tranny rebuilds. Dealers ship the tranny's to him to rebuild. He has developed a fix that Honda refuses to accept. They can't admit to the failures. I had a great Honda dealer. Their wing tech has been there for 30 years now. Their answer to my questions about break downs. Get it back to us. We will take care of you. They also sell Can Am. So, now I'm riding a Spyder. :thumbup: Tom :spyder:
Firefly
Active member
My intention on bringing up Honda was that I hope they're watching... as in... I hope they come out with a FACTORY reverse trike. If they release a Goldwing/F6 bagger type of reverse trike with the reliability they have shown in the past, you'll see many Spyder owners jump ship. It would have to be just the right setup for me to change brands.
Heck.. with Yamaha being the best rated right now maybe they should come out with one.
Roadster Renovations
New member
Until the safety protocols (nanny) are equal on the other brands, Can Am will still be ahead. It might be a bit on the sketchy side to have a ryder used to a Spyder switch to another byke without the nanny.
Firefly
Active member
But Can-Am didn't invent the 'nanny'. They've been using Bosch systems that were previously used in the auto industry.
Other MC manufacturers have nanny type systems now as well.. some even have 'lean' nannies that will keep you from tipping too far.
You mean, like the one that the Can-Am Spyders already have?!? That's what the Yaw & Roll sensor is there for, so you can't lean (or tip) your Spyder too far!!
The innovation Can-Am made with & in our Spyders was in adapting an already tried, tested, and proven Bosch system so completely to the fairly unique needs of their reverse trike design & making it all work so bloody well across their whole range of models! And as the ryders who are prepared to put in the effort have discovered, there aren't too many other vehicles out there that can maintain control & corner at speed anywhere near as well as our Spyders can, IF you have the skills & ability to use your body weight & keep the various (multitude of) control inputs just under the 'failsafe' limits that the Nanny imposes!! And if you don't want to do that/make that much effort/ryde that hard, any Spyder can still be a fantastic 'less spirited' ryde made pretty damn safe from rider 'errors of judgement or control inputs' by the oversight the Nanny provides! :thumbup:
As for their reliability, they've come a helluva long way in a relatively short space of time!! Not much more than 5 years ago, they featured as the LEAST reliable on the List of Least relible bikes, now they make it onto the MOST reliable list, albeit still on the least reliable end - but just a few years back no-one dared even mention them in the same sentence as the phrase 'most reliable' & now they are in the Top Ten!! Sure, there's still room for a lot of improvement & as a company they don't seem to have cottonned on to the fact that even the most upset & disappointed customers can be great ambassadors for the brand IF you look after them & address their problems/concerns properly... but they are getting better & their product reliability is improving across the board!
Miles of Smiles for everyone/anyone!
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Firefly
Active member
You mean, like the one that the Can-Am Spyders already have?!? That's what the Yaw & Roll sensor is there for, so you can't lean (or tip) your Spyder too far!!
The innovation Can-Am made with & in our Spyders was in adapting an already tried, tested, and proven Bosch system so completely to the fairly unique needs of their reverse trike design & making it all work so bloody well across their whole range of models! And as the ryders who are prepared to put in the effort have discovered, there aren't too many other vehicles out there that can maintain control & corner at speed anywhere near as well as our Spyders can, IF you have the skills & ability to use your body weight & keep the various (multitude of) control inputs just under the 'failsafe' limits that the Nanny imposes!! And if you don't want to do that/make that much effort/ryde that hard, any Spyder can still be a fantastic 'less spirited' ryde made pretty damn safe from rider 'errors of judgement or control inputs' by the oversight the Nanny provides! :thumbup:
As for their reliability, they've come a helluva long way in a relatively short space of time!! Not much more than 5 years ago, they featured as the LEAST reliable on the List of Least relible bikes, now they make it onto the MOST reliable list, albeit still on the least reliable end - but just a few years back no-one dared even mention them in the same sentence as the phrase 'most reliable' & now they are in the Top Ten!! Sure, there's still room for a lot of improvement & as a company they don't seem to have cottonned on to the fact that even the most upset & disappointed customers can be great ambassadors for the brand IF you look after them & address their problems/concerns properly... but they are getting better & their product reliability is improving across the board!
Miles of Smiles for everyone/anyone!
I've ridden with and without the nanny.. and certainly wouldn't want to ride without it, but a system that can keep a 2-wheeler from tipping over is far more advanced than what the Spyder has. The Spyder 'nanny' system is really quite simple. Someone like Honda would easily be able to incorporate the same (or better) technology.
Can-Am was the WORST (position 10) on the list of the 10 largest brands out there. All the other big brands beat them out. So who did we beat??? Ural?
This is hardly something to brag about. BRP might be 'new' to the MC world, but they've been making Snowmobiles, ATV's, etc. for decades and should have better quality control.
1. Yamaha/Star
2. Honda & Suzuki
4. Kawasaki
5. Victory
6. HD
7. Triumph
8. Ducati
9. BWM
10. Can-Am
rudym
New member
Attachments
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My own reverse trike
Although I really enjoy my F3S, also wanted to explore if we could build a tilting version.
![IMG_2613[1].jpg](https://www.spyderlovers.com/data/attachments/72/72592-36f4329f2dcdc56cab7802238378c9b2.jpg?hash=uBeO2v6m_W "IMG_2613[1].jpg")
So we used a Harley Sportster and started building. The whole front train has been build from handmade parts, no welding to the original frame, wheels from a Ducati 748.
In total we added almost 70kg so next version (if at all) should be from lighter material.
Key to this thing is the suspension. Since we found the right suspension we are getting close.
Driving is fun but again different from the Spyder but also from a regular bike.
Anyway it is just a project on the side so we take our time and are having fun in building and testing it:yes:
Although I really enjoy my F3S, also wanted to explore if we could build a tilting version.
So we used a Harley Sportster and started building. The whole front train has been build from handmade parts, no welding to the original frame, wheels from a Ducati 748.
In total we added almost 70kg so next version (if at all) should be from lighter material.
Key to this thing is the suspension. Since we found the right suspension we are getting close.
Driving is fun but again different from the Spyder but also from a regular bike.
Anyway it is just a project on the side so we take our time and are having fun in building and testing it:yes:
deer30084
New member
I have a 2015 F3 and I have put just over 4,000 miles on it. I did the first oil change myself. These "break down stories" have me concerned. If I ever develop a problem like this on mine, I swear I will get rid of it and never look back at Can Am. I hope Can Am is not a modern day Edsel.
Highwayman2013
New member
deer30084, just remember that there's over 100,000 (& that number is increasing... fairly rapidly!) of these things out there now, with a fair portion of the total & all of the newly sold units running the 1330 motor, and yet you actually see/hear of only 'a few' (relatively) of these significant breakdown issues happening... It's just that, as with everything else, those people who have something bad happen tell everyone they possibly can!! Repeatedly & often!! And sometimes loudly & stridently too!! :shocked:
In this age of the internet, instead of the old adage of 'when something good happens, people tell one or two others, but when something bad happens, they will tell 10-15 people' applying, the most basic of internet skills means they can get on the internet & hit a few Forums like this & tell thousands with a few keystrokes, ie EVERYBODY who ever reads the Forums!! And if they are a bit more skilled, maybe they can hit youtube as well & then possibly even get a few million views!! So you really hafta be very judicious in how you interpret the 'incidence of failure' stories you see & check around to see how often that last one you read has been told & repeated & harped on & bleated about by the same person or persons! Sure, in an ideal world they'd never happen, & it's certainly not something to be taken lightly, especially for or by the people it's happened to & hopefully also by the manufacturer, but the reality of this is that these types of failures are generally occurring somewhat LESS these days to modern vehicles than they did to vehicles even as little as ten years ago!! And that applies to our Spyders too! Just a few years ago they were on the bottom of a reliability list of over 250 products, now they are up to TENTH from the TOP!!
They are significantly more reliable & less likely to have significant failures now than they were when they first hit the streets ten years ago! Sure, the 1330's have some 'teething issues', just like every new model or engine to ever hit the market (which is why some of us never buy the first generation of a new product!) but the 'significant failure rate' is somewhat lower for them now than it was for the first Spyders & for pretty much any similar motorised vehicle made & sold even just ten years ago! Admittedly, any failure is a failure that wouldn't happen in 'an ideal world', & it's certainly devestating for those it happens to, but the reality is that the chances or likelihood of this happening to any one specific buyer is far lower today than it was ten years ago & on a 'whole of production output' scale, really fairly tiny!!
And if you feel the odds of YOU being singled out for special attention in this are any higher than for anyone else, then maybe you should buy a Lottery ticket instead of a Spyder?!? I know which I reckon is more likely to bring 'Miles of Smiles'!
In this age of the internet, instead of the old adage of 'when something good happens, people tell one or two others, but when something bad happens, they will tell 10-15 people' applying, the most basic of internet skills means they can get on the internet & hit a few Forums like this & tell thousands with a few keystrokes, ie EVERYBODY who ever reads the Forums!! And if they are a bit more skilled, maybe they can hit youtube as well & then possibly even get a few million views!! So you really hafta be very judicious in how you interpret the 'incidence of failure' stories you see & check around to see how often that last one you read has been told & repeated & harped on & bleated about by the same person or persons! Sure, in an ideal world they'd never happen, & it's certainly not something to be taken lightly, especially for or by the people it's happened to & hopefully also by the manufacturer, but the reality of this is that these types of failures are generally occurring somewhat LESS these days to modern vehicles than they did to vehicles even as little as ten years ago!! And that applies to our Spyders too! Just a few years ago they were on the bottom of a reliability list of over 250 products, now they are up to TENTH from the TOP!!
They are significantly more reliable & less likely to have significant failures now than they were when they first hit the streets ten years ago! Sure, the 1330's have some 'teething issues', just like every new model or engine to ever hit the market (which is why some of us never buy the first generation of a new product!) but the 'significant failure rate' is somewhat lower for them now than it was for the first Spyders & for pretty much any similar motorised vehicle made & sold even just ten years ago! Admittedly, any failure is a failure that wouldn't happen in 'an ideal world', & it's certainly devestating for those it happens to, but the reality is that the chances or likelihood of this happening to any one specific buyer is far lower today than it was ten years ago & on a 'whole of production output' scale, really fairly tiny!!
And if you feel the odds of YOU being singled out for special attention in this are any higher than for anyone else, then maybe you should buy a Lottery ticket instead of a Spyder?!? I know which I reckon is more likely to bring 'Miles of Smiles'!
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Roadster Renovations
New member
deer30084, just remember that there's over 100,000 (& that number is increasing... fairly rapidly!) of these things out there now, with a fair portion of the total & all of the newly sold units running the 1330 motor, and yet you actually see/hear of only 'a few' (relatively) of these significant breakdown issues happening... It's just that, as with everything else, those people who have something bad happen tell everyone they possibly can!! Repeatedly & often!! And sometimes loudly & stridently too!! :shocked:
In this age of the internet, instead of the old adage of 'when something good happens, people tell one or two others, but when something bad happens, they will tell 10-15 people' applying, the most basic of internet skills means they can get on the internet & hit a few Forums like this & tell thousands with a few keystrokes, ie EVERYBODY who ever reads the Forums!! And if they are a bit more skilled, maybe they can hit youtube as well & then possibly even get a few million views!! So you really hafta be very judicious in how you interpret the 'incidence of failure' stories you see & check around to see how often that last one you read has been told & repeated & harped on & bleated about by the same person or persons! Sure, in an ideal world they'd never happen, & it's certainly not something to be taken lightly, especially for or by the people it's happened to & hopefully also by the manufacturer, but the reality of this is that these types of failures are generally occurring somewhat LESS these days to modern vehicles than they did to vehicles even as little as ten years ago!! And that applies to our Spyders too! Just a few years ago they were on the bottom of a reliability list of over 250 products, now they are up to TENTH from the TOP!!
They are significantly more reliable & less likely to have significant failures now than they were when they first hit the streets ten years ago! Sure, the 1330's have some 'teething issues', just like every new model or engine to ever hit the market (which is why some of us never buy the first generation of a new product!) but the 'significant failure rate' is somewhat lower for them now than it was for the first Spyders & for pretty much any similar motorised vehicle made & sold even just ten years ago! Admittedly, any failure is a failure that wouldn't happen in 'an ideal world', & it's certainly devestating for those it happens to, but the reality is that the chances or likelihood of this happening to any one specific buyer is far lower today than it was ten years ago & on a 'whole of production output' scale, really fairly tiny!!
And if you feel the odds of YOU being singled out for special attention in this are any higher than for anyone else, then maybe you should buy a Lottery ticket instead of a Spyder?!? I know which I reckon is more likely to bring 'Miles of Smiles'!
Well said, and I agree. The squeaky wheel squeaks the loudest. These forums should be taken with a grain of salt. I find them a wonderful resource for referencing information, but just because something happens to someone else there is no guarantee it will happen to you. The real value is the "heads up" we all give each other of things to look and listen for so that it doesn't become a serious problem. That is invaluable.
oldguyinTX
New member
Referring to Peter's post #32, yes, Bosch supplies all of the computer gizmos, etc., and they are known for top notch electronics. My question is, why so many DESS failures if Bosch is so great? Doesn't affect me, but it sure has affected lots of other folks. It would be interesting if Bosch would chime in on this.
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