• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

NHTSA investigation update

I too have requested BRP fix my bike and did a lemon law suite on this issue. And BRP has done nothing to repair this issue. I hope this fixes all our issues and BRP. can get back to doing business like they should have from the start. By helping thous unsatisfied customer's.

rick&flor. thank you all
 
I am fairly new to the Spyder world having bought my 09 phantom this past spring. Although I love the machine and still own a 2 wheeler, I must say I would have been hesitant to by a Spyder if I had read threads like this. I wonder how many potential sales BRP is losing from threads like this one.:sour:

Not many as most people are like you and don't do research before they buy.

I too have requested BRP fix my bike and did a lemon law suite on this issue. And BRP has done nothing to repair this issue. I hope this fixes all our issues and BRP. can get back to doing business like they should have from the start. By helping thous unsatisfied customer's.

rick&flor. thank you all

So what happened with the Lemon Law Suit? You say they have done nothing to repair your Spyder, were they ordered to repair it or did you lose the lawsuit?
 
Jcthorne, I'm not sure why you insist on arguing with everything I say. I don't know you, you don't know me so I'm not sure what your problem is and really don't care anymore. You argued with me, but agreed with PMK when they agreed with my statement WTF.... Anyway, if you want to continue to attack me because you don't agree with what I say, but agree with people that agree with what I say then keep on attacking by yourself. I'm getting a shower, hopping on my 2013 Spyder and going for a ride. Winter is closing in and we will have plenty of time to argue in the next few months.

Honestly, I am not trying to argue with you although it may seem that way. I am not attacking you. Trying to get the word out on where the 2013 problems lie. Seems we each make statements the other does not read the way intended. Somewhere in between the answer lies. The only entity I would like to attack is BRP for letting the problem go unanswered for so long and blaming the owners for their own design deficiencies.

Please do not consider my remarks as attacks on you or siding with PMK. I do not know either of you and frankly feel we would likely get along fine in person. Both of you seem very technically capable. Good folks to know. Sorry if I get a bit worked up on this subject. We own 2 2013 RTs. That a good deal of coin tied up in BRP products to have so little support and watch all the new toys and features rolled out and folks that came after us having fun when our Spyders are defective and BRP is ignoring the problem. When folks on this forum try and blame the owners, it rubs salt in a VERY sore wound.
 
Would this help?

"doing a poll in these forums...you know, what year machine, what model, what gearbox, where you live and ambient temps on a typical ride, one up or two up, a list of homegrown mods to select from and most importantly does the bike smell bad or has it burned to the ground."

I am not sure if the information we could gather here would be of any help or not. Would BRP look at it or would NHTSA even consider it if it wasn't filed as a complaint? I have no idea and I am just wondering if we can do something to help in some way. If we could/would gather the information who would we submit it to?

Here's the thing, baby steps like a poll of whatever items or criteria would at least group or lump the data in one spot. No need to present it to anyone or plan to, rather let those that have done nothing and have no issues have their spot, those people that have insulated items have their spot and those that have retuned have their spot, all within the same pole. May not even hurt to have it where those this did accomplish mods and the machined burned to also have a box to check.

Possibly a true forum type poll is not the best format, maybe a means to have a spreadsheet that can follow with each post. Consider also to limit the posts to just completing the spreadsheet. Keep words or post dry to minimize excess that can lead to bickering.

Sometimes, making another persons job easy gets solid results.

PK
 
just to throw this in the pile.....my 2013 ST with 24k and some change has been running great since the flash and new side panels....and multiple other things BRP has done along with what Mark has done......but I put 12k on a very hot Spyder...how much damage was done that will show it's ugly face down the road.....all rubber parts are compromised ....plug wires already replaced....they were crumbling.....so who will be responsible......after a full days ride, 400 miles, I still have some gas boiling...but not as bad....I still get great mpg.....33 to 37....I'm I still running too lean.....time will tell....just afraid that BRP and NHTSA will just over look me....5 complaints and have never been contacted
 
just to throw this in the pile.....my 2013 ST with 24k and some change has been running great since the flash and new side panels....and multiple other things BRP has done along with what Mark has done......but I put 12k on a very hot Spyder...how much damage was done that will show it's ugly face down the road.....all rubber parts are compromised ....plug wires already replaced....they were crumbling.....so who will be responsible......after a full days ride, 400 miles, I still have some gas boiling...but not as bad....I still get great mpg.....33 to 37....I'm I still running too lean.....time will tell....just afraid that BRP and NHTSA will just over look me....5 complaints and have never been contacted
Don't feel bad. I called BRP to check my case numbers and the one about the gas dripping is still open. I asked why no contact has ever happened and....crickets. There is plenty of mention of the "sport" models in the request which includes the ST and there is mention of the panels that were sent on a case by case request instead of a total recall. NTHSA has a good grip on what is going on I have exchanged several emails with the investigator who's email was mentioned earlier in this thread. He is more than interested to receive documented verifiable data from any owner including those who have made ,ESPECIALLY made confidential, deals with BRP to get off any of the 2013's. They will be treated confidentially by NHTSA. So if you have measurements of heat temp pictures, pictures of gas dripping etc they want to hear from you including any fixes you may have tried that made a difference and some after fix measurements showing improvements.:thumbup:
 
Know of two. One in Ca. & one in Texas.

"ESPECIALLY made confidential, deals with BRP to get off any of the 2013's."

BRP wouldn't do that. Would they? :roflblack:
 
"ESPECIALLY made confidential, deals with BRP to get off any of the 2013's."

BRP wouldn't do that. Would they? :roflblack:
I know of a couple myself. Just not the way to do business and treat the rest of us. It shows they know they have a problem. Not recalling the ST's and only giving panels to those that ask is another poor deal. What about all the people who do not know about it?
 
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All the people (spyder owners)

If one thinks back. NHTSA has not been in a very acommodating mood as far as manufacturers and their willingness to lend a blind eye to known problems goes. I wouldn't want to be one of the ones they are focusing on at this time.
 
From another forum and this applies to Toyota Tacoma trucks. They are having a recall based on the rear spring failing and puncturing the fuel tank with possible fires.


There is a new recall for the rear springs: http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues

Report Receipt Date: SEP 29, 2014
NHTSA Campaign Number: 14V604000
Component(s):
All Products Associated with this Recall expand
Details close
4 Associated Documents expand
Manufacturer: Toyota Motor Engineering & Manufacturing
SUMMARY:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2005-2011 Toyota Tacoma Pre-Runner and 4x4 vehicles manufactured September 14, 2009, to October 11, 2010. In the affected vehicles, one of the leaf springs may fracture due to stress or corrosion. While being driven, the broken leaf could move out of position and contact surrounding components including the fuel tank, possibly puncturing the tank and causing a fuel leak.
CONSEQUENCE:
If the fuel tank leaks fuel from being punctured, there is an increased risk of a fire.

REMEDY:
The remedy for this recall is still under development. The recall is expected to begin November 28, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


PK
 
Just an idea on maybe letting those effected vehicles, and those posting about the heat concerns document in a common place. The attached file has a header and proper cell formats, but you get the idea.

PK



[TABLE="class: MsoTableGrid"]
[TR]
[TD]
MODEL YEAR
[/TD]
[TD="width: 72"]
MODEL
[/TD]
[TD="width: 73"]
HEAT ISSUES
Y or N
[/TD]
[TD="width: 68"]
FUEL ODOR
Y or N
[/TD]
[TD="width: 82"]
FUEL DRIPPING
Y or N
[/TD]
[TD="width: 84"]
WRAPPED EXHAUST
Y or N
[/TD]
[TD="width: 89"]
INSULATED FUEL TANK
Y or N
[/TD]
[TD="width: 100"]
ADDITIONAL VENTING OF LOWER UNDERBODY
Y or N
[/TD]
[TD="width: 78"]
VEHICLE BURNED
Y or N
[/TD]
[TD="width: 58"]
EMAIL
ADDRESS
[/TD]
[TD="width: 192"]
COMMENTS
(PROBLEM CONTINUES OR DOES NOT CONTINUE)
[/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[TR]
[TD="width: 72"][/TD]
[TD="width: 72"][/TD]
[TD="width: 73"][/TD]
[TD="width: 68"][/TD]
[TD="width: 82"][/TD]
[TD="width: 84"][/TD]
[TD="width: 89"][/TD]
[TD="width: 100"][/TD]
[TD="width: 78"][/TD]
[TD="width: 58"][/TD]
[TD="width: 192"][/TD]
[/TR]
[/TABLE]
 
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Not many as most people are like you and don't do research before they buy.



So what happened with the Lemon Law Suit? You say they have done nothing to repair your Spyder, were they ordered to repair it or did you lose the lawsuit?
I can't tell you over this forum but it is still on going and I think I will end up with a 14 with free warrenty🙈🙉🙊

rick&flor. thank you all
 
I can't tell you over this forum but it is still on going and I think I will end up with a 14 with free warrenty������

rick&flor. thank you all

And that is another part of the problem problem IMHO. Some people are having confidential settlements with BRP. My state does not have a motorcycle lemon law.:mad:
 
Dave,
I HOPE that you're not faulting him for that...
Wouldn't you take a new bike, if it was offered? :dontknow:
Absolutely :thumbup: That isn't the point Bob very few are getting that kind of treatment but many have the same issues. :dontknow:I can't even get BRP to even try to resolve my open case over gas drips on the garage floor. That case is over a year old.
 
Absolutely :thumbup: That isn't the point Bob very few are getting that kind of treatment but many have the same issues. :dontknow:I can't even get BRP to even try to resolve my open case over gas drips on the garage floor. That case is over a year old.

I think if proven that some "special" people got new bikes, that will open a can of worms for BRP....:lecturef_smilie:
 
Absolutely :thumbup: That isn't the point Bob very few are getting that kind of treatment but many have the same issues. :dontknow:I can't even get BRP to even try to resolve my open case over gas drips on the garage floor. That case is over a year old.

You are absolutely correct. I know of someone who had their engine replaced by BRP (no model or year can be mentioned) and this person is under a gag order from BRP not to post it on social media. This is what they do. They pick and choose, make settlements, and then impose gag orders if you want resolution. Hell of a way to run a company.
 
You are absolutely correct. I know of someone who had their engine replaced by BRP (no model or year can be mentioned) and this person is under a gag order from BRP not to post it on social media. This is what they do. They pick and choose, make settlements, and then impose gag orders if you want resolution. Hell of a way to run a company.

I would think that that is a pretty typical way of running a company. The squeaky wheel gets the grease and those who squeak the loudest get the most grease. Just life.
 
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