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New Spyder PDI - I think not

Techno-Spyder

New member
I have just taken delivery of my new RS and the urge to try it out was so great, that as I was waiving goodbye to the dealer, I was putting on my helmet and getting it started.
I hadn't gone more than half a mile when I realized it was over steering and wallowing at the back end, so I turned around and returned home.
I know it the responsibility of the rider to do a pre-ride inspection, but I thought a new Spyder having just had it's PDI would be OK to ride.
I found the fault was the tire pressures, front right= 29psi, left front= 23psi, rear= 18psi. So I corrected them and set off again, this time it behaved as the test vehicle I had tried prior to purchase.
Later that day, as the light was going, oncoming drivers kept flashing headlamps at me, I thought, "YEA LOOK AT ME, YOU HAVEN'T SEEN ONE OF THESE BEFORE", unfortunately this was not the case.
When I pulled up behind a truck I noticed the low beam was dipping the wrong way, (traffic driving on the right) and as you know we drive on the left here in the UK (the civilized way).
It was too late to contact the dealer, so I sent an email, the reply I got back was: "My apologies, i should have checked these things before your bike left us, we can get these things rectified for you when you are due for your first service. Sorry for any inconvenience caused". So, I am supposed to ride around for the next 600 miles blinding all oncoming traffic. If it wasn't for the fact that this dealer does the 600 miles service FOC, I would go elsewhere.
I my opinion as a retired Department of Transport Tech, all owners should be given a copy of the Pre Delivery Inspection checklist signed by the dealership, my first trip out could have gone so terribly wrong. :yikes:
 
I have just taken delivery of my new RS and the urge to try it out was so great, that as I was waiving goodbye to the dealer, I was putting on my helmet and getting it started.
I hadn't gone more than half a mile when I realized it was over steering and wallowing at the back end, so I turned around and returned home.
I know it the responsibility of the rider to do a pre-ride inspection, but I thought a new Spyder having just had it's PDI would be OK to ride.
I found the fault was the tire pressures, front right= 29psi, left front= 23psi, rear= 18psi. So I corrected them and set off again, this time it behaved as the test vehicle I had tried prior to purchase.
Later that day, as the light was going, oncoming drivers kept flashing headlamps at me, I thought, "YEA LOOK AT ME, YOU HAVEN'T SEEN ONE OF THESE BEFORE", unfortunately this was not the case.
When I pulled up behind a truck I noticed the low beam was dipping the wrong way, (traffic driving on the right) and as you know we drive on the left here in the UK (the civilized way).
It was too late to contact the dealer, so I sent an email, the reply I got back was: "My apologies, i should have checked these things before your bike left us, we can get these things rectified for you when you are due for your first service. Sorry for any inconvenience caused". So, I am supposed to ride around for the next 600 miles blinding all oncoming traffic. If it wasn't for the fact that this dealer does the 600 miles service FOC, I would go elsewhere.
I my opinion as a retired Department of Transport Tech, all owners should be given a copy of the Pre Delivery Inspection checklist signed by the dealership, my first trip out could have gone so terribly wrong. :yikes:

Terrible service from the dealer, and I would not wait until the 600 to have them correct the headlight issue. I know you said the 600 is FOC, but if their set up is this bad do you really want them to work on your bike?

Congratulations on your Spyder.
 
This answer is coming from a person who drives "the uncivilized way", but I'd take it back to the original dealer ASAP! After that I'd decide who I really want working on my Spyder. You don't want to blind someone and cause an accident just because your dealer said wait...
 
:gaah: I wouldn't wait for the first service either... I'm pretty sure that I'd be in their shop with my loud voice at full volume over such a shoddy pre-delivery NON-inspection...
Make ithem fix it before you find out just what else they've forgotten! Good Luck!
 
owners manual

has the procedure for aiming headlights. fairly simple as i recall. don't wait for your service, just do it yourself.:thumbup:
 
I agree with Bob

After my 600 mile service things started going wrong on my RT. I didn't wait, I had to get upset with them and make a scene to finally get them to fix it right. My problem was an improper hook up of the battery tender and a faulty solenoid. You paid good hard earned $$$$$ for it, make em' fix it now.
 
I my opinion as a retired Department of Transport Tech, all owners should be given a copy of the Pre Delivery Inspection checklist signed by the dealership

I think this is an excellent idea.............please forward this suggestion to BRP it never hurts to try?:dontknow:
 
The Owners Guide has the procedure for adjusting the lights. It is pretty easy, and takes only a long Phillips screwdriver (at least in the US). You can at least get them aimed lower. The dealer may have to address the issue of pointing to the right. It is unfortunate that your dealer failed to prep the Spyder thoroughly, but I suspect he learned a lesson as a result of your inquiry. I'd hope for improvement in the future. I suspect the tech will remember you and try harder.
 
Techno-Spyder

Sorry to hear of your poor service - I have an RT - Spyder 2010 Model - No plans to change it just yet
but your post will make me aware to check fully a new model before accepting it
I would check things like the battery connections as well - Many of the problems with new Spyders can sometimes be traced to
the terminals not being tighten by dealers during PDI's

I stil use the UKSPYDERWEB Website and it may well be worth you postiing your experience on that website as well

Was it the RS or The RSS Model and just out of interest did you consider holding off and waiting for the new 2013 Models

Hope the rest of your ownership goes well and the dealer learns from their mistake - Hope to meet up someday

Eddie Sheppard
Reading UK
 
Wow thanks for the post. Sorry for your experience but thanks for sharing for someone like me who has never dealt with motorcycles it's most welcome, will be sure not to be in a rush to head out from the dealer and give all the once over when I get mine.
 
With reference to adjusting the beam as suggested by other members.
Unfortunately the headlamps cannot be adjusted to alter the dipping pattern as this is done by the lens reflector, you can move the beam up, down, left and right, but a new headlamp is required that should have been changed at PDI for UK type approval.

I will let the dealer carry out the 600 mile service, but after that I will take over the serving myself. In the UK we have a law that states as long as a qualified tech carries out the work, using genuine parts, the warranty cannot be revoked by the manufacturer, this gives us freedom to choose who does it and not having to use the dealers and their extortionate pricing, and as I have probably got far more qualifications than the dealer's tech, I don't see a problem.

Thanks for all the advice from members, but I will wait until the 600, remember us Brits are very patient, and we like to wait and que for everything
 
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Well then; please let us know when your first service has been completed to your satisfaction... Good Luck! :thumbup:
We're patient over here too! in fact it's pretty tough for most of us to be patient enough, FAST enough! :roflblack:
 
You have paid for proper setup so there is no need to wait for the 600 mile service. Who knows what you will find wrong that they can take care of at that point.

Who will pay for the ticket you reveive when you blind a police officer?

They should simply do the job right. It's not your fault that it may take several visits to get what you should have had before you drove out of the dealership.

But having just returned from several days of driving in Kathmandu, Nepal, I'm not sure I can agree with your definition of "Civilized Driving". :yikes:
 
"Civilized Driving"?? :shocked:
Isn't that when you make sure that the seeing-eye goat that you've got in your lap isn't too drunk to hang on to the ground? :roflblack:
 
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