Thanks Peter, as you said, interesting reading - one bloke has put spacers in where my shop said we could if need be. I guess I will be phoning the States if I don't hear from them soon. It's definitely something simple in the fitting or something wrong with a part. I will have another talk with the shop on Monday first .... Thanks for everyone's help.
There should be an adjuster on the lever to increase the travel when you squeeze. It may require quite a longer pull on the lever to work.
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