Flamewinger
New member
Very interesting read about Sygic. Wonder why many top auto makers didn't go with Garmin or TomTom?
http://www.sygic.com/blog/2018/car-navigation-history
http://www.sygic.com/blog/2018/car-navigation-history
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There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.
New BRP Connect App
- Thread starter amkrat
- Start date
BRP DISCONNECTED!!
I am so upset with this whole BRP Connect debacle. It is a J O K E ! I've contacted BRP, sent emails asking questions, stopped at four "dealers" on my way to Sturgis and I had a dealer from Matthews N.C. tell me at SpyderFest, "We can help you with that" so I went 200 miles out of my way, spent $250.00 for an oil change and IT. DOES. NOT. WORK! Guess I'll be getting a Garmin also!
BRP, ARE YOU LISTENING??
I am so upset with this whole BRP Connect debacle. It is a J O K E ! I've contacted BRP, sent emails asking questions, stopped at four "dealers" on my way to Sturgis and I had a dealer from Matthews N.C. tell me at SpyderFest, "We can help you with that" so I went 200 miles out of my way, spent $250.00 for an oil change and IT. DOES. NOT. WORK! Guess I'll be getting a Garmin also!
BRP, ARE YOU LISTENING??
Flamewinger
New member
Unfortunately you will have to pay the connect fees to use Sygic in the dash. It’s way easier to use and looks to be the better choice. Some of us that were fortunate to get the BRP cash card might not be bothered too much. I paid the fees and use it but I mute it as the voiced directions that come through the speakers is louder than I like and I can’t adjust the volume. I don’t have my headset paired to the bike but to a working phone mounted to the center of the handlebars. I get SiriusXM, Waze and Garmin. I use an older phone mounted to the top of the dash and it’s paired to the bike so I get Sygic, Accuweather, FOBOBIKE, REVER and Genius Maps if I want. I can get WiFi from the working phone’s hot spot if needed.
Jarred
New member
Software update?
When was the last time you had a dealer update your software? I had my 3k service a few weeks ago, no longer have any problems w any BRP Connect apps. And I’m not sure if it was a Genius update or the BRP Connect software update, but now I no longer get that verbal “pls slow down to 55mph” warnings anymore. Not sure if this is even possible but the radio seems better/louder after 3k service. Used to not be able to hear it above 60-65mph but on my way home from Island Powersports I was doing 80-85mph and could still hear my music. Good luck, I hope the update helps you. I absolutely love the BRP Connect Dash and glad to see it on the new 2019’s.
When was the last time you had a dealer update your software? I had my 3k service a few weeks ago, no longer have any problems w any BRP Connect apps. And I’m not sure if it was a Genius update or the BRP Connect software update, but now I no longer get that verbal “pls slow down to 55mph” warnings anymore. Not sure if this is even possible but the radio seems better/louder after 3k service. Used to not be able to hear it above 60-65mph but on my way home from Island Powersports I was doing 80-85mph and could still hear my music. Good luck, I hope the update helps you. I absolutely love the BRP Connect Dash and glad to see it on the new 2019’s.
Flamewinger
New member
The one thing when working with new technology is to keep the devices up to date. Both the smartphone as well as the Spyder dash software needs to be the latest version. Also the apps like BRP Connect as well as Genius maps and Rever etc need to be kept updated.
Updates, Yes
I had the BRP version checked in M/V and a couple days later in Matthews, N. C. and as of then it was up to date. I have Google maps and was told BRP does not have the authority or permission to use their map app. When I go into the "Connect" app I don't even get the main screen to come up. I've unloaded and reloaded all of the apps and still it does not work. "Scott" (I don't remember his last name) who is a BRP REP said he would check with engineers at the head of the "connect" department and get back to me with an answer, I'm still waiting. I've got almost 10k miles on it in three months so it's not like I don't ride.
I had the BRP version checked in M/V and a couple days later in Matthews, N. C. and as of then it was up to date. I have Google maps and was told BRP does not have the authority or permission to use their map app. When I go into the "Connect" app I don't even get the main screen to come up. I've unloaded and reloaded all of the apps and still it does not work. "Scott" (I don't remember his last name) who is a BRP REP said he would check with engineers at the head of the "connect" department and get back to me with an answer, I'm still waiting. I've got almost 10k miles on it in three months so it's not like I don't ride.
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Flamewinger
New member
Would be helpful if we knew what smartphone you have as this sounds like a really unusual problem.
IdahoMtnSpyder
Active member
Same with the tablet version, which I use. Sometime in the past I remember something about Sygic dropping their custom voice sounds and now use Google voices. I'll have to search for that. I hears a British voice using American distance and speed units, but maybe those are the same for both US and UK.
I didn't purchase the BRP Sygic app but instead loaded the generic Sygic app from App store. I wanted to see what it would do first before purchase. The one thing that I don't like is that this version will not select a detour route if you don't follow the Sygic directions. It wanted to send me down seasonal roads and dead end roads. I emailed Sygic and they said that it will not re-navigate from the selected route.
Bigmo
New member
New BRP App
I got that one. Much, much better then Genius Map. Not sure where you got that $74.95 but all it asked was about $17.00 for the Premium. I'll keep using it untill it stops. We'll see.
I got that one. Much, much better then Genius Map. Not sure where you got that $74.95 but all it asked was about $17.00 for the Premium. I'll keep using it untill it stops. We'll see.
Jarred
New member
Open each app on phone.
Sorry you’re having this big problem. I’m not intending on insulting you, but have u opened all apps on phone and went through all initial “settings” set up for each app? Also have to pair phone to Spyder AND have it connected via cable to front USB Port for it to work. To update Genius you have to open the app, click icon on bottom right (looks like 3 horizontal lines) then click “Manage Maps”. That’s how u confirm u have latest maps and that’s where u have to go to update maps, phone will not do it automatically. And remember to hit that heart shaped icon when done w each screen. YouTube maybe able to help. Usually when people have these problems it’s due to one simple setting. Worst case is BRP will have to replace your dash, it’s under warrantee. Again, didn’t want to insult you, I’ve just had some success helping other ‘18 owners get BRP Connect to work properly. Best of luck, hope they resolve it quickly.
Jarred
New member
Thanks Bigmo
Thanks for the info Bigmo. I too heard it was expensive, already spent about $90 on Genius (waiting for my $90 BRP card). I just downloaded Sygic, hasn’t asked for $ yet, said I’m in trial mode. Looking forward to checking it out.
Thanks for the info Bigmo. I too heard it was expensive, already spent about $90 on Genius (waiting for my $90 BRP card). I just downloaded Sygic, hasn’t asked for $ yet, said I’m in trial mode. Looking forward to checking it out.
Flamewinger
New member
There are 3 Sygic GPS apps and we want the Sygic Car Navigation. To make it work we need the $75 premium so we can download the map data and be able to connect to the bike’s system with BRP Connect. They have the map data for each state and I think because many users don’t have a lot of storage space to download half of the US let alone all of it. It does re-route very quickly. You can create a route on Google Maps and upload to Sygic. You can modify your route by moving part of the route like you would in Google. You can save it and it will remember the modified route unlike Genius where you have to add via points so it will save the modified route.
IdahoMtnSpyder
Active member
How do you do that? The only way I've found that works is to save a Google maps route as a URL, open that URL in ITN Converter, output an .itf file, and copy that file to the Itinerary folder on my tablet or phone, and finally load that route into Sygic.
An aggravation I haven't found the answer to yet (haven't looked real hard!) is how to swap waypoints in the route sequence in Sygic. And how to change the destination has eluded me. Right now those are the only real aggravations I've encountered using Sygic. I really like its configurability, like changing changing speed warning setpoints differently for urban and rural areas. It does like to repeatedly say "In xxx yards go straight ahead" when you come up to an intersection or Y where you could turn if you wanted to go a different direction. Depending on what road type priority you set you can repeatedly get a 'please make a u-turn' or 'in xxx yards turn left (right)' in an effort to get you to go to a higher preferred road route if you're on a lower priority road.
The car centric version may be a little bit different from the stand alone tablet/phone version, I don't know. So far, my purchase of a premium version has let me download map and program updates as available without any more payment. Downloading state maps is done state by state so you only install the ones you need. If you buy the North American license that gives you Canada also.
Flamewinger
New member
I remember reading about being able to create route in Google but I guess it was for one of the other Sygic GPS apps as I can't find anything for their Car Navigation app. shucks!
But I did find this https://createweb.be/plan-your-gps-route-for-sygic-on-the-computer/
I found a few other links that show a lot about how to use the app and create routes.
https://www.manula.com/manuals/sygic/sygic-car-navigation/1/en/topic/product-info
https://help.sygic.com/en/sygic-car-navigation/tips-tricks-phone/how-to-create-route
But I did find this https://createweb.be/plan-your-gps-route-for-sygic-on-the-computer/
I found a few other links that show a lot about how to use the app and create routes.
https://www.manula.com/manuals/sygic/sygic-car-navigation/1/en/topic/product-info
https://help.sygic.com/en/sygic-car-navigation/tips-tricks-phone/how-to-create-route
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BRPcare
New member
Hello @SpdrDvr, We hear you loud and clear. Please send us an email to [email protected], we want to hear your story and investigate further. Looking forward to hearing from you. Thanks
Samsung 7
When I was in M/V and Scott was looking over the problem I mentioned that maybe I should bite the bullet and upgrade to the S9. Scott say to me, "No, You shouldn't have to do that, BRP says your phone should work". I text Scott yesterday and he replied that he is still trying to get in touch with the "guy". I honestly believe he is trying to help, But why does this have to be so painful?? Hello BRP, Listening yet? Thank you to those of you that have given this some thought and shared them here.
When I was in M/V and Scott was looking over the problem I mentioned that maybe I should bite the bullet and upgrade to the S9. Scott say to me, "No, You shouldn't have to do that, BRP says your phone should work". I text Scott yesterday and he replied that he is still trying to get in touch with the "guy". I honestly believe he is trying to help, But why does this have to be so painful?? Hello BRP, Listening yet? Thank you to those of you that have given this some thought and shared them here.
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