New 2013 RT owner and not happy at all.

[twain]

You are right Baja, I think this forum is one of the best tools available. Spyder owner. Lamont and the others who have been here awhile are a wealth of knowledge and info. The dealers may want to visit this forum more often. I just hope no one out there gets hurt no matter who is at fault. I take this to heart since I am an ICU nurse and take people's safety to be a higher priority over profit. The bottom line cannot bring someone back nor would I wish that type of guilt on any dealer.

 

[Jeriatric]

Also wanted to say thanks to all the member that have showed interest in this. I am a 1 post newbie here and I am more impressed in how people have not flamed me for coming on here and starting off with a complaint. I hope to be on the board for a while and contribute to it in the future. I just had a lot of issues with the vibration and the steering slack and the alignment and the ball joints. All that gave me a really bad taste.

I do all my own wrenching and have installed a supercharger on my Rocket 3 Triumph and turbo kit on my Hayabusa and have rebuilt R1 engines in half a day at my shop. I have installed trike kits and built custom air shifters for diabetic people that can't feel their feet. I have even fashioned and CNC cut my own brackets to mount Harley forward controls on a Honda VTX 1800. I also do all my own paint and power coating.

I guess I want people to know that I am my own mechanic and leaving stuff up to the dealer to repair is not easy. I am sure there is someone reading that can relate. But I guess sometime you have let them do what they do. Ill try to upload pictures of my bikes and some of the work that I have done on them. I think they have a photo gallery here. If they do ill edit this post and put a link in it.

You did what most would do when they have something stuck in their throat. Some make more noise than others when clearing it.........not saying you were one, or the other but, understand your discomfort.

Welcome aboard :thumbup:

Hope it all works out for you. :doorag:

 

[Bob Denman]

Who else has BOB!?! :yikes: Our most Punctual and Prolific Poster, Precisely Postulating on every Premise, Processing Problems, Proscribing Plans and Presenting People with Positive Phrases!

:shocked: I think I just P'd myself! :shocked:

 

[MouthPiece]

:shocked: I think I just P'd myself! :shocked:

He forgot perennial prognosticator.

Chris

 

[Bob Denman]

And Pain in the Posterior... pps:

 

[weapon]

:shocked:

 

[BajaRon]

And Pain in the Posterior... pps:

I decided to leave a few P's out.... Not that they applied or anything anyway...

 

[ARtraveler]

Baja said:

"I agree, and I am sure BRP will pull their product out of a dealership, but as a last resort. Looking at the big picture, there are not an overabundance of Spyder dealers. I think BRP's approach (and I think a very wise one) is to work to bring dealerships along and get them up to our (and BRP's) standards rather than throwing them under the bus when they do something like this.

If BRP started pulling Spyders out of dealerships every time they make a bone head move things would be getting worse rather than better. I think BRP and Spyder dealerships are moving in the right direction. I also think one of the main reasons for improvement is right here on Spyderlovers.

Informed and educated customers are the sharpest tool for getting things corrected. When you stick around here for awhile you are likely to know more about your ride than the 'Experts' at your dealership. And if you run into a snag, where can you go to get the information you need?"
End Quote


I am going to add that I agree with everything Baja said. And we don't always agree on everything. :thumbup:

 

[Bob Denman]

I decided to leave a few P's out.... Not that they applied or anything anyway...

Sir, You are truly; too kind...

"AK" is right; it's too tough to find a dealer now within a half-tankful of fuel for servicing... If they just started pulling franchises for all "non-complicance" occurrences; they'd be just a footnote in History. :shocked:

 

[pellcitypete]

NOT HAPPY NEW OWNER!!!

hello everyone my name is Pete some may remember me.I bought A 2011RT from big #1 a while back. It took me going thru h:cus: An back, dogged out on here Trying to tell every one to stay a way from b#1 they didn't know how to fix my spyder(I think but not sure) they new what was wrong with my spyder but it was sell now fix when ever! I contacted The state attorney general,BBB an more before mine was finally fixed I agree some dealers should lose there Spyders sale contract . I am very pleased with my spyder(LI'LL RED) It is a great ride when it was fixed My wife an I went on a 4,000 mile trip no problems !!! BUT I HAD TO GIVE B#1 PURE H**L AND I CAUGHT H**L ON HERE FOR POSTING BAD THINGS ABOUT CAN-AM AN B#1. BUT AFTER I CONTACTED NANCY(I THINK IT'S HER NAME) SHE WAS IS HEAD OR CLOSE TO HEAD OF CUSTERMER RELATIONS THAT SOMETHING WAS DONE !! I AM SORRY TO SAY THAT IF YOU LET THEM THEY WILL RUN OVER YOU AN FEED YOU A LINE OF B*#l S@&T UNTIL CAN-AM TELLS THEM WHAT TO DO ! sorry for ranting on but I DON"T HAVE CONFADENCE IN B#1. BUT I LOVE MY 2011 RT!!!!!!!!!!!! WHEN YOU GET YOURS FIXED YOU WILL BE HAPPY !!

 

[pellcitypete]

Sir, You are truly; too kind...

"AK" is right; it's too tough to find a dealer now within a half-tankful of fuel for servicing... If they just started pulling franchises for all "non-complicance" occurrences; they'd be just a footnote in History. :shocked:

My 2 cents! After first hand dealing with B#1 And the way they treated me after mine was finished I would say that for me I would travel 2x as far to get it rite the first time than carrying it back 6 or 7 times to get it done wrong!! Sorry but I believe 1 bad dealer can cost (BRP) more in the long run than they make money from. STEPPING OFF MY SOAP BOX NOW. I am thru an that's all I am going to say. HAVE A GREAT RIDDING SEASION . I do love my spyder and have great respect for this site an the ppl on it! :bowdown: