Dan_Ashley
New member
My understanding is that Lou used to do BRP warranty work. However, one of the local dealers complained to BRP that Lou was stealing their business.Lou can't do BRP warranty repairs anymore (not his fault), but I'm lucky to have a Western Service warranty (which he can accept). I know that BRP listens here, so I'll say that on my next Spyder my decision about which warranty to invest in will depend on what Lou is authorized to accept. BRP, you shouldn't keep your best maintenance person from being able to work on your behalf. Besides, with the way he takes care of his bikes, there will end up being less work you'll have to have done, anyway.
I am guessing that the dealer that complained is the one located in San Bernardino, not the one in Riverside. I mean complaining rather than improving service levels would seem to match the "personality" of the San Bernardino dealership.