Madincalif
New member
First off I have to say, we have some of the best sponsors on Spyderlovers, but sometimes you just get blown away by a particular one and that one is Reggy at Tricled. About 18 months ago I bought the long distance high power led's from Reggy and got them in a short time, then I put them on my RT-S and found out one was bad. A quick note to Reggy and the replacement was on the way. Now.......jump forward 18 months, the other led light that was part of the original set went out,well I figured ok it's been 18months I would think they would last longer, so I decided well I better get a new one, so I ordered the new light but I dropped Reggy a note to let him know what had happened (this was on a sunday). To my surprise he answered me back and said he remembered the first light that went out and he had talked to his supplier who knew that a few of the lights had got shipped out with bad circuit boards in them. So Reggy told me that he thought that wasn't right and he felt bad this had happened and he was going to refund the money I had paid for ordering the new light and he is going to send me a new one at no charge. I have to say that this is almost unheard of in business actually going way above the call of duty and really taking care of your customer(I'm not used to this kind of treatment). But really I know he didn't have to do what he did and I am severely grateful and will always be a loyal customer to those sponsors (like Reggy)who make you feel as if you are his most important customer.
