JERBEAR

[jmbenge]

Jerbear or JerryB, I would ask if either of you have tried a '13, '14, or newer, would your dealer(s) consider trading you up a year or two with your documentation of all the issues your bike(s) had?
As JKM Spyder stated, some of us have 20,000 + miles in a year or two with no problems (except what I myself caused) and in my case, the second dealer I tried has reasonably and professionally troubleshot and fixed my errors quickly. I'm confident enough in my spyder to have planned a 6K plus and numerous 1k plus trips this year after completing several 1K and a 4K+ trip last year. No breakdowns, no trouble codes, no problems on a used '13 RT.

It would be nice if they would do that DGoebel, but a couple times now we've been in there to pick ours up and they had just sold one that was traded in, without calling us about having one when we asked them to let us know. Don't think they want this bike back since no one can figure out the problem. I just don't think they or BRP care.

 

[jmbenge]

If Honda (Goldwing) or Yamaha (Venture) came out with a touring reverse trike tomorrow, our spyders wouldn't be worth next years registration fee. Dealers wouldn't even take spyders in as a trade-in. I haven't been keeping up with Harley but I understand they're having their issues also. Locally I've seen two different Harley trikes on trailers parked outside their dealership.

You are right about that 2dogs We are looking at all options now, thinking about waiting to see how the new 2018 Gold Wings with the DCT fares.

 

[jmbenge]

[SUB]​I certainly do not want to minimize the problems that jmbenge and Jerbear have had to deal with. But there are thousands of Spyder riders out there that have had no problems or very minor problems including me. If I were one of these guys I would be upset too!! But for those of us that have no problems or minor problems that are quickly fixed, you would never hear from us. I now have 27,000 problem free miles on my 2015 F3-S. I wish both of you guys the best and hope that you will have many trouble free miles in the future.[/SUB]

From my understanding the gentlemen that owned our bike before us never had many problems with it. We bought it and it was all down hill from there. It does have 44,000 miles on it though, just not sure of their longevity.

 

[oldguyinTX]

The bad apples in the BRP barrel are the dealers, not necessarily BRP. I recently learned that a dealer in my area had the Spyder line taken away from them, as they had no competent techs to work on them. It was just grease monkeys reading the service manual and trying to figure out what to doat $99.00/hour. It is getting to the point that the dealer network is getting smaller, not larger. And dealers charge hourly rates according to what the market will bear. Some charge as little as $75/hour - I think that's what Bob's dealer charges, I could be wrong. Others are at $120.00/hour. That's a whopping 60% More. So a dealer at $75/hr gets $150 for 2 hours labor on an oil change. The guy at $120/hr get $240 for the same thing. I have to go 90 miles for competent service, but that's just the way it is. There is another dealer 48 miles from me, but the one time I went there I got so pissed off that I wanted to strangle someone. The had the bike for 26 days and blamed all of the codes on my wolo horn. Don't be fooled by a dealers rating, be it Silver, Gold, or Platinum. It means nothing. The dealer that had the Spyder line taken away is a Gold rated "preferred dealer." Go figure.

 

[jaherbst]

The bad apples in the BRP barrel are the dealers, not necessarily BRP. I recently learned that a dealer in my area had the Spyder line taken away from them, as they had no competent techs to work on them. It was just grease monkeys reading the service manual and trying to figure out what to doat $99.00/hour. It is getting to the point that the dealer network is getting smaller, not larger. And dealers charge hourly rates according to what the market will bear. Some charge as little as $75/hour - I think that's what Bob's dealer charges, I could be wrong. Others are at $120.00/hour. That's a whopping 60% More. So a dealer at $75/hr gets $150 for 2 hours labor on an oil change. The guy at $120/hr get $240 for the same thing. I have to go 90 miles for competent service, but that's just the way it is. There is another dealer 48 miles from me, but the one time I went there I got so pissed off that I wanted to strangle someone. The had the bike for 26 days and blamed all of the codes on my wolo horn. Don't be fooled by a dealers rating, be it Silver, Gold, or Platinum. It means nothing. The dealer that had the Spyder line taken away is a Gold rated "preferred dealer." Go figure.

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Don't be fooled by the Silver, Gold, Platinum BS. The ratings are given according to the number of units sold not their "service". :doorag:

This is not only the number of Spyders but all BRP motorsports such as Maverick etc.

​Jack