Is Lamonster Garage still trading??

[Bob Denman]

:agree: :clap: :2thumbs:

 

[Lady Lamonster]

Last week was not a normal week. We had hundreds of Spyderfest folks in town and Lamont and Jacob were getting about 3 hours of sleep a night. So, yes, emails went unanswered so we could deal with the crowds. In the meantime the normal IM's and PM's kept coming in and there is no way we can be in a couple places at once. The voicemails got a little backlogged. But this is not normal operating procedure at Lamonster Garage. We pride ourselves on same day shipping normally.

Seriously, give the men a break. They didn't even get a chance to eat all day long. I don't know how they do it. I tried to help as best as I could with questions. We are normally at it 24/7 even on slow days let alone during Spyderfest. We appreciate your understanding.

Joan, THE WIFE

 

[Bob Denman]

Hi Joan,
Heal quickly, and don't try to use the Dog as a skateboard next time!

 

[irvin48]

and they do it all for us, and do it well.:bowdown::bowdown::bowdown:--irv

 

[Lamonster]

They got 9"-12" of rain in the area. Massive flooding everywhere. Spoke to Andrea from Pitbull yesterday. They are ok. But everywhere else is a mess. They are calling the storm, "The 500 year Storm". It's not pretty down there. :thumbup: Tom :spyder:

Yes it's really that bad here :shocked:ray:

 

[armyspydervet]

Yes it's really that bad here :shocked:ray:

WOW!

 

[CA Railwhale]

modesty

Now there's a man after my own heart! :joke:

"I'm not conceited, because conceit is a fault, and I don't have any faults." :thumbup:

My modesty is only exceeded by my good looks. Or at least that's what my grandmother used to say.

 

[CA Railwhale]

Sounds like a terrible week

[SUB]I'm sorry if we didn't get back to you in a timely manner. Lamonster Garage is two guys, me and Jacob. We were working 17 to 19 hour days last week to try and keep everyone happy. As a result our emails, private messages, phone calls and voice mails suffered. I'm not sure what the answer is other than put out the fires that we can and get back to the rest when we can. We should be pretty much caught up today. Right now we're taking phone orders and shipping about a 100 packages a day. Yesterday I did two laser alignments, one full LED install on a RT and one Spydercuff and power plate install. Then I went to the hospital pick up my wife with a broken foot from trying not to step on her dog. When we got home I spent the next hour cleaning up after the dog that got the squirts. The last couple of weeks have not normal and we hope to do better in the future. I will say phone calls are way better than emails for us. The shop number is 417-313-2245 [/SUB]

I hope things get better and your wife isn't too crippled up by her foot. I always found your customer service and advice to be superb. We al lhave bad or insanely busy weeks. Good luck.

 

[Motorcycledave]

Lamont is still very much in business, he has had illness in his family and he was also out of town
for Spyder Fest. AND the weather there has been very bad with flooding.
send him another email or contact him here.
Dave

Anyone know if Lamonster Garage is still in business? I emailed them twice recently about some parts I want to order and have not received a reply.

 

[F3Spyderman]

:banghead: "Patience is the one virtue; that none of us can wait to acquire." :banghead:

Patience is only the art of concealing impatience

 

[Bob Denman]

I LIKE that! :clap:

...So I'm stealing it! :roflblack:

 

[Old Crow]

Last week was not a normal week. We had hundreds of Spyderfest folks in town and Lamont and Jacob were getting about 3 hours of sleep a night. So, yes, emails went unanswered so we could deal with the crowds. In the meantime the normal IM's and PM's kept coming in and there is no way we can be in a couple places at once. The voicemails got a little backlogged. But this is not normal operating procedure at Lamonster Garage. We pride ourselves on same day shipping normally.

Seriously, give the men a break. They didn't even get a chance to eat all day long. I don't know how they do it. I tried to help as best as I could with questions. We are normally at it 24/7 even on slow days let alone during Spyderfest. We appreciate your understanding.

Joan, THE WIFE

Met you briefly on Thursday during Spyderfest, and it looked like you were going about 100mph. Hope your foot isn't giving you to many problems.


Bob

 

[sandeejs]

We are ALL crabby from time to time (except for ME of course.....I'm always PERFECT! :clap Pete

And me. I'm crabby ALL the time!

~Sandee~

 

[Utah Geezer]

Holy Crap

I've been on that bridge. That is incredible and scary.

Yes it's really that bad here :shocked:ray:

 

[F3Spyderman]

:banghead: "Patience is the one virtue; that none of us can wait to acquire." :banghead:

How long do I need to be patient? Its been 19 days since I emailed Lamonster Garage about some parts I want to buy but heard nothing back. Guess they don't want the business so I'll have to look elsewhere to spend my money.

 

[Malki27]

[SUB]I'm sorry if we didn't get back to you in a timely manner. Lamonster Garage is two guys, me and Jacob. We were working 17 to 19 hour days last week to try and keep everyone happy. As a result our emails, private messages, phone calls and voice mails suffered. I'm not sure what the answer is other than put out the fires that we can and get back to the rest when we can. We should be pretty much caught up today. Right now we're taking phone orders and shipping about a 100 packages a day. Yesterday I did two laser alignments, one full LED install on a RT and one Spydercuff and power plate install. Then I went to the hospital pick up my wife with a broken foot from trying not to step on her dog. When we got home I spent the next hour cleaning up after the dog that got the squirts. The last couple of weeks have not normal and we hope to do better in the future. I will say phone calls are way better than emails for us. The shop number is 417-313-2245 [/SUB]

Did you try calling him?

 

[Centurion]

I ordered an item from them on Monday morning and it was delivered Wednesday afternoon. Awesome service! I would highly recommend that you simply give them a call.

How long do I need to be patient? Its been 19 days since I emailed Lamonster Garage about some parts I want to buy but heard nothing back. Guess they don't want the business so I'll have to look elsewhere to spend my money.

 

[Carold571]

I ordered magic mirrors on Monday and got them on Wednesday. Excellent service and answered my email within a few hours..

 

[Bob Denman]

i ordered from them yesterday, and they are clearly still in business... :thumbup:

 

[Pirate looks at --]

Me too and delivery is set for today!