Okay, well I don't know for sure, but I think the 2018 is very different than all the prior years.
-
There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.
iPod not functioning on 2017 RT Limited
- Thread starter viiiball
- Start date
Okay, well I don't know for sure, but I think the 2018 is very different than all the prior years.
We plug an Apple lightening cable into the USB port. This is standard setup on the "newer" Spyders. Not sure when BRP changed from the iPod specific connector to the USB.
jcthorne
Well-known member
2017 has usb port, not din connector.
Just put your music on a simple thumb drive and plug it in to the USB port. It will index and play the music with control from the handlebar and screen. Much easier than using your iphone and it can stay in the bike. Thumb drives are CHEAP.
The problem with your phone is likely due to the 500ma power limit on the BRP provided USB port. The phone is going in and out of charge mode, resetting the data bus. Lots of folks have complained about this since 2016 and never a fix.
Last edited:
Thank you JC. You may have identified this for me. Curious as to why I don't see others posting about this issue on Spyderlovers. I would assume this is a universal problem and no one with an iPhone would be able to use it as a music source.
Bfromla
Well-known member
Ok that helps a little, don't know if the USB allows control or just acts as a dock
(will charge & play) but not much else. Previous cables had the 30pin & the had to use a lightning adapter. The true Apple adapters worked the best, but did allow control & provided info playlist access & other info. Might have to visit my dealer to test:dontknow:
Update
Thank you all for your replies. I reached out to the radio manufacturer, Radio Sound, and have heard back from a customer service rep. I shared with them the video I took of the iPhone not working and they have escalated to an engineer. Will see if that goes anywhere. I will report back what they say (if anything).
I also sent a message to BRP and they referred me back to a dealer. We are soon due for the 19,000 mile service so will have them address this issue.
Finally, I loaded a bunch of music on a thumb drive and this works as expected. So its definitely an issue with the phone. I am suspecting it might be the low power issue mentioned by JCTHORNE.
Thank you all for your replies. I reached out to the radio manufacturer, Radio Sound, and have heard back from a customer service rep. I shared with them the video I took of the iPhone not working and they have escalated to an engineer. Will see if that goes anywhere. I will report back what they say (if anything).
I also sent a message to BRP and they referred me back to a dealer. We are soon due for the 19,000 mile service so will have them address this issue.
Finally, I loaded a bunch of music on a thumb drive and this works as expected. So its definitely an issue with the phone. I am suspecting it might be the low power issue mentioned by JCTHORNE.
Johndeeredoo
Member
OK, Here is the story.
I have a 2017 RT-S and a 2018 RT limited.
The 2017 has a USB port in the trunk.
The 2018 has a USB port in the frunk.
My girlfriends android phone does not like to charge in the 2017.
I have not tried it on the 2018.
I had to route the factory USB cable from the frunk to the handle bars to get my Iphone to work.
With a extension lighting cable from the frunk to the handle bars, would drop connection and not charge very good at all.
So I can agree that it't the low charging power on the BRP buss.
I plan to put a power hub in the frunk and run a powered USB cable to the handle bars so I can charge my girlfriends android phone.
finless
New member
WOW... that sucks the 2017 USB cannot provided the power needed for larger phones.
My 2011 has no problem but as pointed out it's not a USB connection but a DIN connection.
One question on your apple cable. Is that a real apple cable or a 3rd party? I ask because some 3rd party cheapo cables do not do data only charge.
But this CAN be fixed with a custom made apple cable. You split out the data lines and the power lines. Run the data lines to the USB port. Get a car USB charge cig adapter and run the power lines to that.
Bob
My 2011 has no problem but as pointed out it's not a USB connection but a DIN connection.
One question on your apple cable. Is that a real apple cable or a 3rd party? I ask because some 3rd party cheapo cables do not do data only charge.
But this CAN be fixed with a custom made apple cable. You split out the data lines and the power lines. Run the data lines to the USB port. Get a car USB charge cig adapter and run the power lines to that.
Bob
Johndeeredoo
Member
Thank you for your post.
I was using Apple cables, not the off brand cables.
It looks like the apple cables have a chip in them and your iphone can sense the difference and tells you.
Thank you for talking about the custom cable too, I was thinking of doing that on my 2017 for my girlfriend.
We too are using a real Apple cable.
UPDATE
I have had some email correspondence with a rep at Radio Sound. She asked me a bunch of questions, some of which I could not answer without testing the iPhone connected to the Spyder. And wouldn't you know it, during my testing the iPhone operated as expected. That is one of the frustrating things is that sometimes it works and others it does not.
Since answering all her questions about a week ago I have not heard back from her. If I do and get any useful information I will be sure to share it here.
I have had some email correspondence with a rep at Radio Sound. She asked me a bunch of questions, some of which I could not answer without testing the iPhone connected to the Spyder. And wouldn't you know it, during my testing the iPhone operated as expected. That is one of the frustrating things is that sometimes it works and others it does not.
Since answering all her questions about a week ago I have not heard back from her. If I do and get any useful information I will be sure to share it here.
Kiry
New member
I have a 17 F3L, and use a good quality (able to handle USB 3.0) USB/Apple cable for my iPhone and Touch. Both work fine. I will say that I used an Apple cable (that I discovered was in poor condition) a few times. Tossed out that cable. Think after time the apple cables wear out at the connection point at the adapter/wire area.
bikerdave48
New member
I also have a 17 F3L and my iPhone 7 with IOS 12.1 works great with plugging it into the USB adapter in the dash storage compartment. My Ipod touch is finicky and will work fine for days and then will act up and then I have to plug and unplug a few times starts working again.
Similar threads
