• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

I'M FED UP

With all of the problems that we have had with our Spyder since we bought it in July of 2013. There have been so many times during (our short) riding seasons - at least twice each season - that it has stranded us and had to be towed, then spent on average three weeks in the shop each time to diagnose/fix (hah) issues, plus the recalls - the dealer had it for 4 weeks to do the heat recall and left some parts out that were required- and the nail in the coffin was last weekend when the weather was beautiful and the wife and I went out to ride to a local Flea Market, then ride up to NW CT for lunch, then home. Well, we got as far as about 1/2 mile from the Flea Market, the Spyder went into Limp Home Mode, Codes were C0040, VCM module, Brake pedal switch failure, VSS fault, etc. Fuse was blown for the brake lights/emergency flashers. Put a new one in, it blew right away. Second code was C0063 Yaw rate sensor failure. The YRS was replaced about this time last year. The screen lit up like a Christmas tree, engine light, oil pressure light & VCS light all blinking. So, it is going to sit in the garage for the winter on a battery tender, as I am having my second hip replacement in 2 weeks, and I am sure that even if I had it towed to a dealer tomorrow, I would not get it back before my surgery. Long story short, I am going to dump it & the 622 trailer next spring for whatever I can get for it. This was the worst monetary investment I have ever made, and I will never buy another one. Not that I could afford it, since I scrimped and saved for years to buy this one so I could pay cash and not have a monthly payment. I now see that it was money totally wasted that I will never recoup. Having dropped $35K on the Spyder, trailer, etc., I think I would be lucky to get $11K for both, if I can even sell them. Words can't express how angry and disappointed I am with BRP for foisting such a lousy product on the public, and then ignoring folks who have major problems. I have no confidence whatsoever in this machine, and would not dare to even think about taking a long trip on it, because I know that it will break down and leave us stranded, as it usually does. Oh, and my other rant - I once used BRP Roadside Assistance. $200 allowance which got me an 18 mile tow plus $50 out of my pocket. My insurance totally covered last weekend's 45 mile tow. This machine is a POS. Should have bought a Gold Wing trike, way more dependable.


Funny, If I posted this people would tell me stop complaining like a little girl or suck it up.

I get it, it sucks something you spent good money on giving you constant fits.

Unfortunately complaining on a forum for most of us about issues only gets us negative comments from long time forum people.

Wish I could comment on issues and get some love. lol

Suck it up. LOL

.
 
Snoopy, I remember the days when you were treated like a dog on this forum. Then you dropped off the of radar for a while. Glad you came back.

underdog.jpg
 
I was told to stay away from ALL 2013 models from our local dealer, and there not so good also. Wonder if all owners of 2013's got a class action suit against BRP and pulled the Feds in for not making a recall and lemon laws, there might be a reaction from BRP. Sometimes I get the feeling they don't care is there not an American company so the attitude is, So What, come and get me. Look what happened to VW could happen to BRP if everyone who has or had a 2013 and the dealers support there customer base got a class action suit going with the transportation and massive radio, TV and newspaper reports, BRP might start to wake up. Would be interesting what other BRP products have been whitewashed under the table. That could open a Pandora box that BRP is trying to hide! I think there are many US leagle firms that would like to make some extra money digging up the BRP story.
 
I was told to stay away from ALL 2013 models from our local dealer, and there not so good also. Wonder if all owners of 2013's got a class action suit against BRP and pulled the Feds in for not making a recall and lemon laws, there might be a reaction from BRP. Sometimes I get the feeling they don't care is there not an American company so the attitude is, So What, come and get me. Look what happened to VW could happen to BRP if everyone who has or had a 2013 and the dealers support there customer base got a class action suit going with the transportation and massive radio, TV and newspaper reports, BRP might start to wake up. Would be interesting what other BRP products have been whitewashed under the table. That could open a Pandora box that BRP is trying to hide! I think there are many US leagle firms that would like to make some extra money digging up the BRP story.
Other than the aspect of BRP support this comment doesn't really fit in this thread, but I'll answer anyway. We can debate what prompted BRP to come up with a solution for the heat problem on the 2013s, but undoubtedly NHTSA had a lot to do with it. The heat recall by and large worked, and worked well. There has been little or no heat related problems reported here for the 2013s since it was done. The 2013s are proving to be a good machine, post heat recall fix. I had one. I don't know what the basis is for your local dealer saying to stay away from them. I think he's wrong.

A class action lawsuit over the 2013s would be a non-starter now. Other than the now fixed heat issue there have been so few safety problems with Spyders you would have a really hard time coming up with enough lawsuit fodder to get any lawyer to take it on.
 
That's a bummer, you must have got a lemon. I have owned 3 different Spyders with no issues.
I think you should stop and really think about it. You have had 3 spiders and never had an issues?
Please tell me how many miles you put on these spyders.
 
Old guy I'm so sorry that you are stuck with your 13. I wish everyone could have been as lucky as me and had their 13 go up in flames.

Good of luck with your hip, I hope you heal quickly.
 
BRP should invest some coin in creating some kind of zone rep system wherein a responsible individual can appear on scene for customers with the OP's kind of problems with the authority to cut through all the crap and get the customer's problem(s) resolved. JMO.

Amen!!!
 
I don't think he is saying what you think he is.....

My take on it is that he can no longer get the various codes through his "back door" A BRP, and that SpyderCodes will no longer be available on either iPhones or Android phones as the codes will no longer be able to be updated - that is with newer codes - and therefore will not be useful on 2018 models. Should still work on older models (I hope). Also, I think he meant that you can no longer pull codes up on the 2018's like we can on the "old fashioned" display. But, I could be wrong. Roger, a clarification, please?

Also, no reply from BRPCares (or not) to the Email I sent last Thursday.
 
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