in shop more than 2 weeks
I purchased my spyder in June 2009. I am a disabled vet (37) years, and needed a bike with 3 wheels and an automatic (SE5). I studied the Can-Am for 6 months and went into the dealer with my specs. After I ordered and payed cash for it I they found out you could'nt get a Spyder with every option available on a Phantom. It ended up that they put 2 bikes together (Red & Black). My registration say's my Phantom is red. After paying 30 grand + my bike's electrical system started continiously dieing. 1 week. Then it started backfiring on the downshift. 2 weeks. New exhaust system. Same problem, back to Hindle. Electrical problems again,another week. Wife takes bike on trip over 50 miles. Phone call at 8 in the morning, bike is DOA and in limp home mode half way there. 3 weeks in shop. After spending over 12 weeks in I call and find out the dealership permanently closed with my bike locked in. Got it back, same problem over 50 miles, (Vss Fault, DPS problem,check engine and skid possibility and limp home mode 45 mph.) Took trip to Florida and trailered the bike to a large dealership that took care of all the updates and recalls and they told us the Dps needed to be replaced. WE weren't there long enough for them to get the box in and headed back home,after I sold 2 bikes for them while I was in the showroom waiting. We got home found a dealership in Georgia 50 miles away and it spent a week there and while they were delivering it it broke down, 11 weeks there. Bringing it back it broke down, 12 more weeks,( the mechanic told me he had finished the 6 other bikes ahead of me and could now work on mine. I called that afternoon and he had quit. I talked to my neighbor across the street that I had talked into buying one and he was having major problems with his steering, and we decided to use a dealership in SC that is 70 miles away. They've tried to fix the problem and told me it was fixed but we had to go pick it up. It made it 45 miles and then backfired, quit ,went into limp home mode. 4 hours later at about midnight I finally made it home. It's done the same thing 2 more times and stranded my wife and I out 40 to 50 miles out. My wife won't even consider riding on it. Carlo won't return my calls any more, and the shop say's they won't do anything until he decides what to do. The bike has spent over 40 weeks int the shop over the first year. It has 2987 miles on it and over 1000 miles have been put on it by the repair shops. this last time the shop was enough to deliver it back by trailer. As he was backing it off the trailer it literraly fell off the trailer as I was watching. You guessed it. I made it to the gas station and with the usual crowd that it gathers,went to drive off into the dust, and that was exactly where it left me. at the pump,deader than a door knob.With the help of the crowd we pushed it over to the parking spot. I called the dealership, explained what happened and was promptly told that "IT RAN FINE WHEN IT LEFT HERE! I wastold the mechanic was standing next to him and to try the fuse box under the seat. As I saw the spark run across the battery to the fuse box (through my index finger!!!) and all the bystanders remarking as to how I lit up like a neon sign, one of the bystanders was talking into my mobile phone describing it all to the shop manager like a news reporter. Needless to say IT'S A LITTLE EMBARRASSING. I'm getting quite the reputation around my little town.:gaah::chill::helpsmilie: