PMK
Active member
Ahh, I'd like to say your right but I worked in a motorcycle service department for years and saw the preferential treatment first hand. It exists, whether it's at every or most dealerships I can't really answer that. During the busy months we'd have a 2-3 week back log. If you bought your bike there we'd do our best to bump you through the pack. If you bought somewhere else you'd go to the end of the line.
Agree, I have worked in a dealership also. It was a good shop and very fair, but still a business. Luckily we had 5 very good techs so the back logs were not too bad. Regardless, it still would happen where those that bought from us were given preference over others. I will say it made it easy to obtain repeat customers each year or every few years.
I knew this when we bought our Spyder. But I also knew the local dealership overall attitude towards Spyders. No matter to me. Our glove box has business cards from the dealer 2.5 hours away. If people ask about buying I tell them about local and tell them about the other guys as I hand them a card.