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had my new st only one day and battery is dead
- Thread starter 352smiley
- Start date
I would but its a brand new bike it has 10 miles on it. I drove it from the dealer to my home then back .
Jeriatric
Thinks out loud
A question I would be asking them. With that one answered I'd be asking them many more. About what you can expect from them in the future. nojoke
Jeriatric
Thinks out loud
Bob Denman
New member
Sorry to hear that this has happened to your new Pride and Joy... :shocked:
My Guess: they forgot to give the Battery a decent charge...
Give them a chance to make it right; but keep a close eye on them from now on...:gaah:
Good luck!:thumbup:
My Guess: they forgot to give the Battery a decent charge...
Give them a chance to make it right; but keep a close eye on them from now on...:gaah:
Good luck!:thumbup:
Tazzel
New member
Because they already have your money!!
Magdave
New member
It is always riding season in Galveston.:thumbup:
ARtraveler
R.I.P. Dwayne
We could get into another dealer rant very easy. The situation comes under the heading of why didn't the dealer take care in prepping the :spyder2: properly?
IMO: the dealer should also be breaking their butts over the fact of solving the problem right now. I have a real problem with dealers that take your money and then forget about any after service or customer satisfaction.
opcorn:opcorn:opcorn:
IMO: the dealer should also be breaking their butts over the fact of solving the problem right now. I have a real problem with dealers that take your money and then forget about any after service or customer satisfaction.
opcorn:opcorn:opcorn:
Magdave
New member
:agree: I would have tried charging it myself first based on my own dealer experiences. New batteries should be fully charged prior to using.We could get into another dealer rant very easy. The situation comes under the heading of why didn't the dealer take care in prepping the :spyder2: properly?
IMO: the dealer should also be breaking their butts over the fact of solving the problem right now. I have a real problem with dealers that take your money and then forget about any after service or customer satisfaction.
spyder-dude
New member
Tell them to pull one out of their other brand new spyders but make sure they follow directions on properly doing the initial charge.
I already asked they said nope.
jcthorne
Well-known member
Welcome to the 'no so wonderful' world of Mancuso service department. They stock NOTHING other than oil change kits and sometimes recall parts sets during a campaign. Everything else is ordered and batteries cannot ship via air, so you are waiting on truck freight from a warehouse. I think the BRP parts depot is in Wisconsin.
Good luck. Hope your experience gets better from here.
SNOOPY
Active member
I know this sucks, no doubt about it.
Just guessing your bike may have been sitting in a crate outside a while and wasn't properly recharged before pick up.
No excuse for not getting it back within a day w a brand new battery!!!
But.... Hold on, you will be so happy w the ST! I'm having a blast w mine, and will be even more enjoyable when the warm weather hits!
Hang in there! :thumbup:
SNOOPY
Active member
That is inexcusable, pick up your bike when available, make a call to BRP....then find a new dealer for service!
Spyder Tony
New member
That is inexcusable, pick up your bike when available, make a call to BRP....then find a new dealer for service!
:agree:
ARtraveler
R.I.P. Dwayne
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