Great dealers are----

[spydaman60]

Sometimes hard to come by. Many times we hear complaints on what dealers don't or won't do so I felt it necessary to post this about a great response from a dealer I didn't even know. While having friends down from Ontario one of their rt's threw a P0340 code indicating a cam shaft sensor problem. We called DDS Motorsports in Utica, drove down from tughill and they took us right in. Buds showed it as an active code so they pulled a sensor from a machine on the showroom floor and replaced it. Can't say enough about them going out of their way for a couple of spyder riders with a problem. Hats off to DDS Motor Sports!!!

 

[Bob Denman]

All too often: we only hear the complaints.
It's nice to hear about a Happy Ending! :thumbup:

 

[garb55]

I love Happy Endings :roflblack::roflblack:

 

[Pampurrs]

That's great to hear! :dg2:

Pam

 

[ARtraveler]

Good to hear about a dealer who is willing to go above and beyond.

When we bought our first Spyders back in 2008 and 2009 we had an issue with the 2009 semi auto at 1500 miles. The computer crashed. In those days, parts were few and far between. They pulled the computer from their only floor model and had the :ani29: running by the next day. Never any additional problems with the computer on the 2009.

They also had a "loaner" they provided anytime we brought the :spyder2: in for service.

Not the same today, but, it was good while it lasted.

 

[snics]

Shout out to the team at DDS Motor sports in Utica, NY for getting me back up and running within a couple hours.
Thanks to Sam and his team for contacting BRP and having them honour the BESS warranty.
Thanks to my friend Chuck for bringing me over there also.

Silvano

 

[SpyderAnn01]

I bought my RT-622 trailer from them back in 2010 and they were very nice to deal with.

 

[bscrive]

That's awesome. Good to know where to go if Deb ever has problems when we are in NY. :thumbup::thumbup::thumbup::thumbup:

 

[Deanna777]

That is great to hear also.

Deanna

 

[spydaman60]

I bought my RT-622 trailer from them back in 2010 and they were very nice to deal with.

Ann, what were you doing in Utica NY?