Specialty Recreation in Coeur D'Alene, Id. was very timely and complete in fixing my :spyder2: broken exhaust pipe. They have only had the franchise a few weeks. After seeing so many negative posts it is nice to be able to post something positive :2thumbs:. Tim, the tech, was professional and had completed the on-line training and will be going to AZ. next month. I was a little nervous when he told me he had been at Roundy's for 3.5 years. But must say many KUDUS :clap::yes: to Specialty Recreation and Tim. It is funny the byke is so much quieter than before the pipe completely broke. No missing the broken pipe :yikes:! Can hear the radio at 70mph. I'm beginning to wonder if it was cracked all along and the initial service was not performed properly:yikes:. Also, Tim replaced a left mirror that was under recall. Only had left in stock will get other when it arrives. I had no idea of recall :dontknow:. Oh well. 2013 RT