bikerbillone
Well-known member
Holy Christmas, I am impressed, go on another board and grumble about a legit problem, I have yet to see a 'corporate' respond. Whether this helps or not remains to be seen, still I am impressed.
Good day Treva,
Thank you for the update. We are sorry to hear about the delay in getting the requested part to the dealership.
We would like to see if there is anything we can do to assist. Kindly send us an email at [email protected] or give us a call at 1-888-272-9222, including your unit’s VIN# so we can verify your account in our system.
We look forward to hearing from you.
Sincerely,
Vanessa-BRPcare
Next door for Treva is New Guinea, New Zealand, and Antarctica, and then from what I hear it's a slow boat that runs from Valcourt, to Queensland :hun:
Good day Treva,
Thank you for the update. We are sorry to hear about the delay in getting the requested part to the dealership.
We would like to see if there is anything we can do to assist. Kindly send us an email at [email protected] or give us a call at 1-888-272-9222, including your unit’s VIN# so we can verify your account in our system.
We look forward to hearing from you.
Sincerely,
Vanessa-BRPcare
Sorry to hear of your problems Treva and sorrier still more of your leaving the brand. i recently bought a 18 F3 LTD, you've probably seen my posts recently!
If not, i have been on a learning curve on the handling side of things and have really started to enjoy the ride and still do but my confidence was shattered a day ago when i joined a group ride of over 50s riders [group will/shall remain nameless] for the day.
I Was part of this group/club a year or two ago on two wheels and back then they were the quickest group of older riders i'd ridden with, good luck to them, mostly great folks and a pleasure to be around but i was always down the back with the 'tail-end charlie' not a problem apart from two things, a slight feeling of self-induced guilt about not keeping up, worse still a club member, on the pretence of being helpful, took me to one side and told me that for the sake of the group i must keep up!
Now i wasn't going slow, around or just under the speed limit and taking corners with my skill levels but he's quick and he doesn't want to be held up!
So i happened to come across the President the over day who invited me back to ride with them again, well lo and behold, the same fast member was still there and this day was leading the run, i was gobsmacked when he said in his pr-amble 'again fellas, keep up with the rider in front of you. Again i struggled to keep the pace and gave up in the end and went home. To top it all off this guy used to be a Police crash investigator, unbelievable!
In all my years of riding i have never been told to keep up with anyone, the opposite is true ,take your time, run at your own pace. Even in my younger silly days on and in Sports Bike clubs.
Everyone should ride at a pace that suits them fast or slow, it's there choice but telling people to ;keep up; is a recipe for disaster, in my opinion.
Sorry Treva, not having a go at you just saw a subject that made me tell this story. Cheers!
Next door for Treva is New Guinea, New Zealand, and Antarctica, and then from what I hear it's a slow boat that runs from Valcourt, to Queensland :hun:
Just bought a Windshield from the garage on here, took 2 weeks, great service, why hasn't Treva got his part!
Keep up, keep up be buggered. As you say AB, 'mostly great folks and a pleasure to be around' but there's usually one or two who aren't. I almost never ride in a group bigger than 5 for the reasons you mention. And as for keeping a safe distance...........?!?! One local died over Easter when 1 bike clipped another on a bend, one of em went to the wrong side into oncoming traffic.
As for BRP and Treva - Either they, BRP, do not know the real problem or their customer service stinks. Possibly both. He got that right as has been seen time and time again over 10 years.
Just bought a Windshield from the garage on here, took 2 weeks, great service, why hasn't Treva got his part!
:dontknow:.....Treva
It's an excellent question, Air Canada has a flight from Montreal to Brisbane 21h 55m, allow a few more days for customs and some local transport time and it should be a done deal.
I'm going to throw out a comment that may be totally alien to some, some may have way more knowledge than me about it and be able to expound. We are all riding on the algorithm. The Spyder is computer controlled, and in some cases autonomously. I'd really like to see the actual findings in this case. It applies to all of us, in some way or another.
In the industry I worked in, I&E automation ran almost everything. Based on a hazard's identified danger to destroy or kill, and probability of an incident happening, IEC 61508/61511, SIL #1 through #4 dictated what type of control was mandated. A really bad thing that almost never happens gets a low SIL rating, and minimal control systems. A really bad thing that happens often gets a high SIL rating, sometimes mandating redundancy of control. Gibberish, I know, but let me continue.
Back to the Spyder. G force sensors, wheel speed sensors, yaw sensors, so many sensors and electronics. How many sensors have to agree before autonomous braking is applied? The wheel sensors appear to be Hall switches, either to an amplitude measurement input or high speed counter. To be safe, it should probably be a circuit with a built in design safety, commonly called closed loop. Some kind of reference signal (12 VDC), that if lost, causes the safe shutdown (Limp Mode) without causing an unsafe action (Full Braking Application). What if the one sensor that causes this kind of action fails in such a mode that it thinks it's OK, no loss of the feedback loop? If it's a single point measurement system (Low SIL Rating), then you get this kind of situation.
I'd really like to know what they find.
I'm going to throw out a comment that may be totally alien to some, some may have way more knowledge than me about it and be able to expound. We are all riding on the algorithm. The Spyder is computer controlled, and in some cases autonomously. I'd really like to see the actual findings in this case. It applies to all of us, in some way or another.
In the industry I worked in, I&E automation ran almost everything. Based on a hazard's identified danger to destroy or kill, and probability of an incident happening, IEC 61508/61511, SIL #1 through #4 dictated what type of control was mandated. A really bad thing that almost never happens gets a low SIL rating, and minimal control systems. A really bad thing that happens often gets a high SIL rating, sometimes mandating redundancy of control. Gibberish, I know, but let me continue.
Back to the Spyder. G force sensors, wheel speed sensors, yaw sensors, so many sensors and electronics. How many sensors have to agree before autonomous braking is applied? The wheel sensors appear to be Hall switches, either to an amplitude measurement input or high speed counter. To be safe, it should probably be a circuit with a built in design safety, commonly called closed loop. Some kind of reference signal (12 VDC), that if lost, causes the safe shutdown (Limp Mode) without causing an unsafe action (Full Braking Application). What if the one sensor that causes this kind of action fails in such a mode that it thinks it's OK, no loss of the feedback loop? If it's a single point measurement system (Low SIL Rating), then you get this kind of situation.
I'd really like to know what they find.