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Friend pointed this out today

I'm satisfied with what I have, but I'll be one of the ones who won't buy another CanAm :popcorn:
 
Ironically, there was a big shouting match about another Consumer Reports / Can Am statistic that was going on here. That report put Can Am at the bottom in terms of needing dealer service.

While the bickering I mentioned above was in full swing, the same information your friend linked you to came across my phone.

Simply proof that without all the facts, this place, or more accurately, those with a burden to bear or others that follow the leader, is simply a lynch mob mentality.

Enjoy what you have, at some point this entire Consumer Reports article will be brought forward and maybe some will read it from the opening word to the last sentence and post what was really written.

PK
 
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Interesting statistics.

I have never had a problem with any of my Spyders that would warrant my ditching the brand. If I had the money and the health, I would for sure buy another and be a six time owner.

I also note that they rated Kawasaki as second to last on would I re-buy. I have also owned 6 Kawi's over the years. NEVER had a mechanical problem or an issue with any of them. Change the oil and filter, replace a tire, and just ride, ride, ride.

Guess that I just don't fit the pattern of the "standard" customer.
 
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I would buy my 2014 STL again, in a heartbeat. It does exactly what I bought it to do. 19,000 trouble free miles. And, I would still pass several dealers, to buy and service it at CFPS. Leaving tomorrow for 5 mo. road trip. SpyderFest, Deadwood, and many interesting places before and after.
Be Safe,
Roger
 
I would buy another if I thought a few more years to ride then now because of age. I would recomend spyder to any and evry body looking for three wheel rides.

With all these wonderfull surveys, where, when and with who were they done? Many two wheel riders think three wheel riders shoud not be allowed in their group.
Dealers in the are make a huge difference. In one area Henderson Dealers are great so the brand is great, go to another, dealer is poor, Hendersons are poor. Yes, Henderson made a motorcyle a long time ago.
I look around and buy what I want and can afford and I can get decent service for. I know it is not much for some, bu I have over 45 K on Spyder dating back to 2008 GS. No real problems. About 450 k on HD, Honda, Kaw, Bridgestone, Puch, Royal Enfield and a few more. Age kind of getting in way of long trips anymore.
 
It would be interesting to know how the survey established the parameters from which they came up with Can-Am Spyders having average handling satisfaction. I am very satisfied with my RT-S and intend to ride it as long as the Big Fella will allow me the pleasure. I knew from the outset that it was not going to handle like a two wheeler and was not in the least looking for it to behave so.
 
PMK said:
Ironically, there was a big shouting match about another Consumer Reports / Can Am statistic that was going on here. That report put Can Am at the bottom in terms of needing dealer service.

While the bickering I mentioned above was in full swing, the same information your friend linked you to came across my phone.

Simply proof that without all the facts, this place, or more accurately, those with a burden to bear or others that follow the leader, is simply a lynch mob mentality.

Enjoy what you have, at some point this entire Consumer Reports article will be brought forward and maybe some will read it from the opening word to the last sentence and post what was really written.

PK
Click to expand...

http://www.consumerreports.org/cro/...-reliability-and-owner-satisfaction/index.htm
 
What's interesting about these stats is there can be so many reasons for them.

Poor reliability? I can see that. But *why*? Bad opinion of the machine? 2008 owners might feel that way, having suffered through the DPS error days. Bad opinion of the manufacturer? 2013 owners might feel that way, unhappy with BRP's attempts to resolve that year's heat problems. Bad opinion of the quality and/or cost of maintenance? Every dealer is different, some awesome, some awful, many often both depending on the day of the week.

Although with a new brand, the variation on Can-Am dealers feels far wider at this point than it does with other, more established brands. I walk into an H-D or BMW dealership, I generally know what kind of service and attention I'm going to get-- first-rate, IME. I walk into a Japanese sportbike mega-mill, where they're turning around liter bikes for the local squids, I might have to take a number; again, won't bother me if that's what I know I'm getting into. There's a difference between Morton's and McDonald's, and it ain't just price.

The fact is, any one factor, however minor, can be the variable that brings the whole score down. You talk to everyone here, and you'll almost certainly find EVERYONE with a story about BRP, their dealer, or their bike that, taken in isolation, would turn off the owners-- and certainly scare off prospective ones.

But it's a testament to the people who have had great experiences with their Spyders that the satisfaction rate is so high for such a new brand. Meaning, even if Can-Am is in the relative dumps in reliability at this stage, it sure doesn't seem to matter to most of the respondents. Which just proves that loyalty can be a finicky thing-- ask anyone who loves British classic sportscars, or Italian motorcycles, or any one of a list of vehicles that owners love... and love to hate.

Anyway, I don't believe I'm alone: from day one, I've graded the Spyder on a curve. Not a steep one-- not at these prices!-- but a curve nonetheless. It's a new vehicle, with new dealers, and frankly, new riders. It hasn't even been around for ten years yet; but it's still here. Here's hoping it's only upward and onward in the many, many years to come.
 
daveinva said:
What's interesting about these stats is there can be so many reasons for them.

Poor reliability? I can see that. But *why*? Bad opinion of the machine? 2008 owners might feel that way, having suffered through the DPS error days. Bad opinion of the manufacturer? 2013 owners might feel that way, unhappy with BRP's attempts to resolve that year's heat problems. Bad opinion of the quality and/or cost of maintenance? Every dealer is different, some awesome, some awful, many often both depending on the day of the week.

Although with a new brand, the variation on Can-Am dealers feels far wider at this point than it does with other, more established brands. I walk into an H-D or BMW dealership, I generally know what kind of service and attention I'm going to get-- first-rate, IME. I walk into a Japanese sportbike mega-mill, where they're turning around liter bikes for the local squids, I might have to take a number; again, won't bother me if that's what I know I'm getting into. There's a difference between Morton's and McDonald's, and it ain't just price.

The fact is, any one factor, however minor, can be the variable that brings the whole score down. You talk to everyone here, and you'll almost certainly find EVERYONE with a story about BRP, their dealer, or their bike that, taken in isolation, would turn off the owners-- and certainly scare off prospective ones.

But it's a testament to the people who have had great experiences with their Spyders that the satisfaction rate is so high for such a new brand. Meaning, even if Can-Am is in the relative dumps in reliability at this stage, it sure doesn't seem to matter to most of the respondents. Which just proves that loyalty can be a finicky thing-- ask anyone who loves British classic sportscars, or Italian motorcycles, or any one of a list of vehicles that owners love... and love to hate.

Anyway, I don't believe I'm alone: from day one, I've graded the Spyder on a curve. Not a steep one-- not at these prices!-- but a curve nonetheless. It's a new vehicle, with new dealers, and frankly, new riders. It hasn't even been around for ten years yet; but it's still here. Here's hoping it's only upward and onward in the many, many years to come.
Click to expand...


Excellent post! :2thumbs:


I have one of the 13's with heat issues and I fixed them. Mostly on my dime. We love this bike and have had NO mechanical issues at all. We also have very good dealer in my opinion, Blackmans Cycle Center. I would (will) buy another Spyder.
 
akspyderman said:
Interesting statistics.

I have never had a problem with any of my Spyders that would warrant my ditching the brand. If I had the money and the health, I would for sure buy another and be a six time owner.

I also note that they rated Kawasaki as second to last on would I re-buy. I have also owned 6 Kawi's over the years. NEVER had a mechanical problem or an issue with any of them. Change the oil and filter, replace a tire, and just ride, ride, ride.

Guess that I just don't fit the pattern of the "standard" customer.
Click to expand...


Mines not so much the brand, but my experience w trying to enjoy it. Including the people associated w it. While a few here and in the motorcycle community around me have been nice/friendly, a great deal have been people I never wish to meet or hang around with. That kills a big part of the experience for me. Between that, the issues w the bike, and just plain moving on to another toy eventually ...I just don't see buying another.

.
 
Like some have said it is a personal choice; as for me I just traded my 2011 RT-L in on a 2014 RT-L. Just hope that the new one is as good as the first one.
 
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