Perhaps a few emails from this community to Rumbling Pride, stating that we'll never buy from them unless they make good your order, John? I'll leave it up to you . . . put your name in a response, and, perhaps, an order number, so we can send emails to them that tell them who's order we are upset about? They have an email address at their web site:
[email protected] . . . this community, and the Spyder folks on facebook, could probably get their attention!