I purchased a "new" 2009 SM5 last week.
I have been dealing with carl for the past week at louis powersports for a 09 sm5. Came to a verbal contract over the phone for a otd price a couple of days ago and i put down a deposit. We agreed that i would pick the bike up this Sat. (tomorrow). They are over 2 hours away and assured me the bike will be ready. I told him to take his time to make it right and if need be i will pick up the bike later the next week. I called to get the vin # for insurrance a couple of days ago and he said the bike is not in yet and call the next day. So i did and he said that the bike that came in is red, well we agreed on silver. So he said they are switching the plastics to silver and it will be ready. I told him i want to finance it and to approve me for the financing now so come Sat. we will be all set. I told him i have a security check on my credit so he needs to run it a couple of days before pickup so the request can clear. WELL, today i get a call and he said that my credit looks good and we should be all set and we confirmed the otd pricing again. A hour later he calls my fiance since it will be her bike and says that there is a problem with the pricing and he cant sell the bike for that amount. She went off on him since it will be her bike and carl said that the owner wont sell it for that price and we will have to pay more. And that they have not even run my credit yet ( so he lied to me saying he did and all is good). She yelled at him for a while till he talked to his boss and said he will go ahead with the agreed upon price. He said he will have us out the door within 30 min and all should be fine. I will update you tomorrow night to see if they hold true to their word.
I am the same way but we went out there once already and got a quote. .I hope you get it for the verbal price you agreed to over the phone. However, I trust no one and would only trust something in writing. JMO.
Project, your situation is sounding a lot like mine started out; do yourself a favor and make sure you thoroughly look the :spyder: over and verify everything before signing anything. Also, just FYI, they didn't give me a very good deal on the accessories I purchased there; you would do better to purchase them elsewhere or even from them on their Ebay store. Keep in mind that they don't call Carl, "Crazy Carl" for nothing. Due to my experience with Louis PS, I will never again put down a deposit on a bike, car or otherwise, sight unseen, no matter how good of a deal I am led to believe I am getting. Good luck on your purchase and I hope you come home with a :spyder2: for a smoking deal.
Got there this morning and was greeted by carl. Spyder was pulled out of the service area within a couple of minutes. Was then greeted by Jason who is also in sales and finance. He stressed about how much he wanted me to be 100% satisfied. We discussed the communication issues that Carl and I had and Jason assured me he that things were taken care of. While Jason completed my paperwork i purchased a helmet and they gave me a discount for that. I signed all the paperwork and Jason gave me a discount on the ext warranty. He went over every question i had. Then Jason had the technician Danny go over the complete spyder with me, He was very Knowledgeable and had all the answers. The spyder was perfect not a blemish on it, less than a mile on the odo, less than a half hour run time. Very pleased with the purchase and the staff there. Spyder rode great just cold and windy outside. I will buy from again once i sell my 5th wheel trailer. I highly recommend Louis Powersprts for their customer satisfaction and pricing. You will not find a better deal around, they are more than willing to work with you. Anybody need a 5th wheel.![]()