trikermutha
New member
Are they still using the same ignition switch and DESS module on the 2018's
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DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!
- Thread starter Deanna777
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Deanna777
Well-known member
Did one of your spyder customers (the one who spent $4500 getting it "Fixed") try going thru BRP's warranty? It is meant to be UNDER WARRANTY - have your spyder customer OPEN UP A CASE WITH BRP.
I have a 2014RTS-SE-6 and have had the D.E.S.S Module/switch, & keys reprogramed in 2015. Since then, I have not had the D.E.S.S. error show up, and I have 22,300 miles on the bike. See the beginning of this thread for more info.
Deanna
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Deanna777
Well-known member
If they are what is the ignition switch #, & the D.E.S.S. module#.?
Deanna
gmctech
New member
As far as I know, warranty was denied because he's outside of warranty and all parts replaced. Looks like you're one of the lucky FEW where a plethora of parts thrown at it did the trick... As far as I'm concerned and from what my research has shown, it's a system that should be deactivated, because if the 2018's are already failing there's little hope that BRP has actually fixed anything. Nonetheless, I'll be deactivating the DESS on every Spyder I work on, as they're already lined up to get the permanent and only fix that actually works for all BRP products.
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gmctech
New member
key=same
Ignition switch=different
DESS module=same
DESS Antenna=same
Cluster=different
ECU=different
Logic would dictate that this is an engineering defect/flaw/failure.... call it whatever but judging from how many people on here are having issue after issue and having the issue reoccur even after a multitude of parts being thrown at them it's just time to admit defeat on BRP's end, offer a rebate and/or aftermarket security system to all BRP owners with install free of charge, deactivate the factory DESS system and go to a company like GM, Ford or Chrysler and beg them to design a new passive security system (because in my almost 20 years of being a factory trained tech, security malfunctions would be one of the most unlikely malfunctions for a vehicle to exhibit).
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gmctech
New member
I feel for ya..... unfortunately it's likely just the tip of the iceberg. Might I suggest that a special forum section (if it's not already running) be created where people with an aftermarket MECHATRONIC EXPERT system can post their services geographically..... I do a lot of VW work on the side too and the VW forums have a special section where us aftermarket diagnostic guys with aftermarket VAG-COM's post our location and what units we have and what we can do (the aftermarket vagcom allows me to long code a vehicle in ways that the factory/dealership units couldn't even begin to fathom). I'm way East in Canuckistan and hopefully will be offering DESS deactivation as soon as we get setup with the new system.
gmctech
New member
From what I found on parts lookup systems here's a breakdown of things...
Key=same
Ignition Switch=different
DESS Module=same
DESS Antenna=same
Cluster=different
ECU=different
.....and yet here we are again with picture proof of a 2018 Spyder locked down, disabled, failed, malfunctioning with the same old same old DESS flaw.
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IdahoMtnSpyder
Active member
But the one huge complication in trying to figure out what is causing the failure is the fact that thousands of us, like me, have thousands of miles on an early production 2014 RT and have never had a DESS failure. The only time I had one was when I deliberately induced it by having a second key next to the one in the ignition.
gmctech
New member
Well what can I say, from what I've read and experienced first hand IT'S A PROBLEM... Additionally, what do you have to say about a 2018 test bike with only one key, no accessories, completely stock FAILING.... and seriously, come on, two keys side by side causing an issue? That's just poor engineering. Try that with even your most basic GM, Yota, Kia etc. etc. and YOU WILL NOT HAVE AN ISSUE. Short of throwing your cars key in the microwave, it's not going to fail..... At the end of the day, sometimes you just have to concede defeat AND START OVER AND RE-ENGINEER THINGS.... BRP has failed in this respect on a colossal scale.
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Deanna777
Well-known member
Did your customer (the one who spent $$$) try the B.E.S.T warranty?
Was the manufacturer's warranty denied?
I'll post on this thread if I get the D.E.S.S error again.
Yes, I guess I am one of the FEW where a plethora of parts thrown at it did the trick. I have a 2014RTS-SE6.
Deanna
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Deanna777
Well-known member
Is the D.E.S.S Module/D.E.S.S Antenna part #710004916?
What is the Cluster Part #?
What is the ECU part #?
These can be found on the Dealership Invoice sheet that they give you.
Is the Ignition Switch Part #710004413?
Deanna
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PW2013STL
Active member
I wish I lived closer to you as I would love to have my DESS turned off.
Mine has been replaced twice now. Second one about a year after the first. Best warranty each time so it has cost me a total of $100 and I am now out of warranty. We have had the key error come on 3 times since the last replacement, by luckily the bike has started after turning the key off and removing it from the ignition. I am worried that one of these times it will not work leaving us stranded as it did the first two times.
I am less concerned that someone will steal the Spyder than I am about another DESS failure!
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gmctech
New member
I'm just going by the parts lookup system... the 2018 was a tester and went back never to be seen again! I cannot remember the numbers now; and at any rate what difference would it make? The defective DESS system is still alive and well in 2018.... you'd think BRP would have gotten this fixed, resolved, rectified or made alternate solutions like I suggested by now... this is what, 8+ years now that this defect has been present in the Spyders? From a manufacturing standpoint, regarding a defect of this magnitude which will leave you stranded, it's beyond pathetic that BRP hasn't gotten this defect under control/rectified.
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gmctech
New member
Of course, I'm just going by hearsay and the invoice I saw a while back.... he didn't have extended warranty and he said that BRP didn't go good for it, and he had to pay out of his pocket (as proved by his invoice showing payment). Now whether this was a dealership being lazy and wanting to Hoover your wallet, or BRP just being BRP, I cannot say... but I'd just like to reiterate that this guy was at a dealership OUT OF PROVINCE - the dealership in my province is exceptional!
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eddieshep999
Active member
I know some members have replaced the DESS Modular Unit & Relocated it, Whilst others have had it switched off via BUDS
Could you just disconnect the existing DESS Unit and what effect would this have on the Spyder (Limp mode etc)
I know the DESS Unit interacts with the transponder in the key for a signal but would the onboard computer need this connection to start
Just interested to know if anyone has tried this
Could you just disconnect the existing DESS Unit and what effect would this have on the Spyder (Limp mode etc)
I know the DESS Unit interacts with the transponder in the key for a signal but would the onboard computer need this connection to start
Just interested to know if anyone has tried this
Deanna777
Well-known member
Yes, it is 8+ years that this defect has been present in Spyders. Yes, I would think from a manufacturing point of view regarding this defect (I also work at a manufacturing plant) that BRP would/could have come up with some solution to fix the problem. We (Spyder owners) are at the mercy of BRP. I would think that BRP would do something about it because of all the cases that have been opened up about the D.E.S.S. Issues!
I wonder if any other 2018 Spyder models that have had the D.E.S.S. error/or have been stranded?
Deanna
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Deanna777
Well-known member
Dealership lazy.........I would have pushed the dealership to OPEN UP A case with BRP, so the dealership could not Hoover over the wallet.
Deanna
Deanna777
Well-known member
I wonder the same thing - would the on-board computer need the connection to start? I don't know that answer, but I hope someone who might know will chime in with an answer.
Deanna
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