DESS Error - Key (One more question)

[wengerda]

I you get the Dess error code again................. try this: Turn your key on/off immediately and DO NOT LET THE SYSTEM SHUT DOWN for 4/5 cycles. The above info I got from my dealership. Deanna

That was exactly what I did, turn the key on/off and the bike started right away, thank you.

 

[Deanna777]

Deanna, are you saying - off/on, off/on, off/on, off/on and it should be OK? ....or am I misinterpreting this?

Peteoz, that is what I am saying.

Also, you are not misinterpreting it.


My dealership mention that to me, when I had the dess module/and ignition switch replaced( 2nd time Aug. 28, 2015). Deanna

 

[Deanna777]

I'm sure Deanna will get back to you in due course, she is usually pretty good that way, but in the meantime, that's pretty much the way of it Pete - altho maybe you could add just one more off/on! :thumbup:

Peter, Yes, I do get back, when I get a chance. :thumbup: :2thumbs: Deanna

 

[wengerda]

Well Robin from BRP provided me with a BRP case number for my DESS error (key). I contacted the dealer and asked them if they could order the parts prior for me to go to my appointment next week. They do acknowledged the BRP case in the computer. I was told, that the tech still must troubleshoot the bike, and at that time, they can order the parts needed. WTF!!! That means I will be out without my bike for at least a good week or more. :cus:

 

[BLUEKNIGHT911]

WHAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT

Well Robin from BRP provided me with a BRP case number for my DESS error (key). I contacted the dealer and asked them if they could order the parts prior for me to go to my appointment next week. They do acknowledged the BRP case in the computer. I was told, that the tech still must troubleshoot the bike, and at that time, they can order the parts needed. WTF!!! That means I will be out without my bike for at least a good week or more. :cus:

..............IMHO ....... and probably others .... " troubleshoot the bike " is pure BS ..... All that needs to done is to plug into BUDS ...10 minutes at most ........ The plug is EASY access under that black cover below the Right front headlight .... Don't accept the HOOEY they are throwing ........ good luck ...... Mike :thumbup:

 

[wengerda]

..............IMHO ....... and probably others .... " troubleshoot the bike " is pure BS ..... All that needs to done is to plug into BUDS ...10 minutes at most ........ The plug is EASY access under that black cover below the Right front headlight .... Don't accept the HOOEY they are throwing ........ good luck ...... Mike :thumbup:

I am in Northern VA, we only have other than 2 Coleman Powersports stores in the area. Same owner. I do not have a choice other than to accept HOOEY. Maybe Robin from BRP will update my case number and direct Coleman to order the parts now.

 

[BLUEKNIGHT911]

USE OF INFORMATION

I am in Northern VA, we only have other than 2 Coleman Powersports stores in the area. Same owner. I do not have a choice other than to accept HOOEY. Maybe Robin from BRP will update my case number and direct Coleman to order the parts now.

I gave you the " AMMO ".............. let them know - you know - how long the " troubleshoot " should take !!!! ....... Mike :thumbup:

 

[wengerda]

Here is the BRP response in regards to my email this morning, stating that if they could push the dealer to order parts. (Added my email??)

Hi Daniel,

I totally understand your situation. I've reopened your case - 00785235 - and I've added your email to it.
You should hear back from us or your dealer in the next 5 working days. If you don't hear from them, plese contact them and mention your case number.

 

[PaladinLV]

It WILL get worse with time!

AJ

For now, when I get the error, if I remove the key and put the key back on the ignition right away the bike does start. Is annoying yes, but the bike will start right away.

 

[wengerda]

Picked up my bike today, warranty job was completed. :yes:

 

[tates]

How many times I should have a DESS error for the key before the dealer will replace parts. I asked because in 3 months I had the error twice. I have 4,000 miles in my 2016 F3 Limited. I do not want to take the bike, and have the dealer to keep it for a week to tell me well it only happens twice, why not wait. Thanks you.

When you get the third same error code in a row you need to check with the BBB web site and get the lemon law started in the state of Virginia. I went through this with my 2015 Chevy Colorado and it was replaced with a 2016 Colorado.

Tom Westendorf
Chesterfield, VA
2016 F3 Limited

 

[wengerda]

When you get the third same error code in a row you need to check with the BBB web site and get the lemon law started in the state of Virginia. I went through this with my 2015 Chevy Colorado and it was replaced with a 2016 Colorado.

Tom Westendorf
Chesterfield, VA
2016 F3 Limited

Got it, hopefully it wont happen

 

[Deanna777]

Got it, hopefully it wont happen

I hope you don't get the Dess error. Deanna