Dealer Won't Install Car Tires

[canamjhb]

The title of this thread is contradictory. Of course all Spyder dealers will mount a "car tire". Some just won't mount any brand except Kenda. The OEM Kenda is manufactured to mate with a car wheel (J spec.). The kenda is just manufactured so poorly that is not safe on ANY vehicle except for the light weight Spyder. Says so right on the sidewall....

 

[Ben Burped]

"Jack up the rear wheel ? "

Hi Everyone, well I have listened to motorcycle dealers for years, many years
telling me about all the bad things that could happen using car tires on a bike,
well it is all B.S. I have used car tires on all 5 of my GoldWings (rear tire only)
never had a problem, I used them on my Honda ST1100 same story....
I have them on my Spyder no problem. If your dealer will not put them on just
go to your local favorite automotive tire store with your Spyder wheels and tires
in hand and have them do it. If you buy them there they will jump at the chance
to put them on your Spyder and take your money.... If you need the rear tire
jack up your Spyder take off the rear wheel and take it with you to the tire store
same story they will be happy to put it on, however you should remove the belt drive
sprocket and just take the tire and wheel. I have Michelin tires on mine and have had for
18K
Remember this is only MY opinion, and you all know about opinions.
Ride Safe
Dave

You have really understated just how much is involved in removing the rear tire. I am finishing up this project and I was overwhelmed at how much had to come out and be disassembled. Just getting the wheel assembly out required a 36 MM socket and a 36 MM wrench. I removed the belt guard which was a two man project for the two lower bolts. Then figuring out how to remove the center hub from the wheel was a nightmare. I finally figured out to use a short, flexible head ratchet with a socket to hold the bolts that hold the hub to the wheel. Torqueing the hub back in was a challenge in itself. Getting that heavy assembly back up in the air and the axle in is a two man project too. I then decided to get my rear wheel going straight and have the belt stay in the middle of the sprocket. I had to adjust the right adjuster bolt 6 and 1/4 turns for the belt to stay away from the side of the sprocket. Apparently whoever set up the rear wheel didn't know what they were doing. I'm going to check the belt with my sonic meter and torque the axle. Thank God it's almost over.

 

[Peter Aawen]

You BASTARD Aawen.........you’ve blown ANOTHER of my highly intellectual theories out of the water ......bugger :thumbup:
.......

So glad I could be of service Pete! :2thumbs:

Not sure that you'll get too much apart from the 'party line' from BRP Care, but I guess it can't hurt to ask! :dontknow: ya'll never know unless you do! And besides, they might come up with something entertaining! :thumbup:

 

[SpyderConvert]

You BASTARD Aawen.........you’ve blown ANOTHER of my highly intellectual theories out of the water ......bugger :thumbup:

.....anyway, I’ve just emailed BRP Care asking, very politely, if they can shed any light on this issue as we have some BRP reps saying it’s ok to mount a non Kenda, and others saying it isn’t. They have been pretty good in the past with questions like this, so we’ll see if they are able/allowed to respond to this particular one.

Pete

I asked the same question recently and this is the response that I received:

"Good day Mr. Rizzo,

We do not recommend using aftermarket or car tires on your unit. We recommend using authorized BRP parts only. As for the dealership, they are independently owned and not franchised. We do not have information as to what reasons a dealer would no longer be considered part of BRPs dealership network."

Should you have any other questions or comments, do not hesitate to reach us by replying to this email or call us at T + 888.272.9222.

Once again, thank you for contacting BRP.
Jay
Customer Service Representative

 

[jaherbst]

Well I am a happy camper. I get my rear Kenda's installed, balanced and bought for $180 at Ride Now Sports. They own 45+ dealers around the country and I am sure one is near you. Hate the company but IMO not too bad a deal for a balanced and installed rear tire.

At my age the less kneeling and rolling around on the floor of the garage the better. I would think that by time you figure the price of a new car tire and one hour of labor you would be spending about the same amount. I get 15-17,000 miles on the Kenda's. If I get 10,000 on a motorcycle I think that is pretty good. So to me it is acceptable.

People sure make this tire thing complicated. To me it's not worth the grief.

As they say "keep the rubber side down",

Uncle Jack

 

[ARtraveler]

As a person who has used Kenda's (forced to by dealer) since day one (2008) and on five different :spyder2:'s, and almost 140,000 Kenda miles...

I consistently get 15,000 miles on the rears, I get 20,000 miles plus on the fronts.

Only exception was the 2014 "softer" compound which gave me 8,900 on the rear on my 2014 RT.

 

[pegasus1300]

"Which shows that either we are ALL brilliantly safe ryders all of the time, or that our Spyders' Nannies DO actually work fine with any of those automotive tires that meet or exceed the tire placard specs!! :dontknow: Now which of those do you reckon is more likely?? " Peter Aawen


There is not a doubt in my mind that I fall into the brilliantly safe ryder catagory all the time. :roflblack::roflblack::roflblack::roflblack::roflblack::roflblack:

 

[Bob Denman]

There is not a doubt in my mind that I fall into the brilliantly safe ryder category all the time. :roflblack::roflblack::roflblack::roflblack::roflblack::roflblack:

e

:shocked: I fall somewhere near the pile of "lucky idiots"...

 

[pegasus1300]

You have really understated just how much is involved in removing the rear tire. I am finishing up this project and I was overwhelmed at how much had to come out and be disassembled. Just getting the wheel assembly out required a 36 MM socket and a 36 MM wrench. I removed the belt guard which was a two man project for the two lower bolts. Then figuring out how to remove the center hub from the wheel was a nightmare. I finally figured out to use a short, flexible head ratchet with a socket to hold the bolts that hold the hub to the wheel. Torqueing the hub back in was a challenge in itself. Getting that heavy assembly back up in the air and the axle in is a two man project too. I then decided to get my rear wheel going straight and have the belt stay in the middle of the sprocket. I had to adjust the right adjuster bolt 6 and 1/4 turns for the belt to stay away from the side of the sprocket. Apparently whoever set up the rear wheel didn't know what they were doing. I'm going to check the belt with my sonic meter and torque the axle. Thank God it's almost over.

Go to finless' video on You Tube on removing the the rear wheel without disturbing the belt tension or alignment. The longest part when I did this was raising the spyder off the ground and driving to the tire shop to have them do the work. I didn't go thru near that amount of effort that you did and I was able to do it alone. So far that R&R has survived 25,000 miles. I am truly sorry that you had such a tussel getting your tire off. There is nothing more aggravating,frustrating,or angering then a job that wont go well.

 

[bhfromme]

opcorn:

 

[bhfromme]

Name the dealer, so we have some useful information at least.

These dealers read these forums and I'm not a big fan of making enemies with people I may need in the future. Therefore, the dealer will remain anonymous...

 

[Peteoz]

Go to finless' video on You Tube on removing the the rear wheel without disturbing the belt tension or alignment. The longest part when I did this was raising the spyder off the ground and driving to the tire shop to have them do the work. I didn't go thru near that amount of effort that you did and I was able to do it alone. So far that R&R has survived 25,000 miles. I am truly sorry that you had such a tussel getting your tire off. There is nothing more aggravating,frustrating,or angering then a job that wont go well.

The first one is always the toughest, Paul....you have your 2 36mm spanners, only to find that they are nowhere near strong enough to break the 150fr/lbs of the post 2012 models (Finless’ axle was only 80ft/lbs).......off the the auto tools shop. You then get the wheel off and find it has a damaged o-ring, which requires a trip to a bearings shop because it’s too big for auto shops to carry. 200km round trip. Etc etc etc. Then your knees/hips start to wear out and you wonder if you’ll be able to do the next change......but you don’t have a dealer who will do it for you......do you go back to Kenda?

Pete

 

[Peter Aawen]

......but you don’t have a dealer who will do it for you......do you go back to Kenda?

Pete

Nope!! :shocked: Nothing so silly!! :lecturef_smilie:

You just ask around your local bike shops or amongst the local home spanner-spinners; there's almost certainly going to be someone nearby who'll do it for you or help you do it, either for some cash or maybe just for the pleasure of sharing an interesting tipple?!? Then there's always friends - my friends have been very generous with their help, and they always seem to jump at the opportunity to lend a hand if either my wife (the Chef) or my daughter (the Pattisierre) has been baking! But now the word is out that I might need a hand every now & then, I've even got the local 'Men's Shed' asking if they can come around to help me do some of the regular maintenance stuff or the 'special jobs' that always need to get done, just for the pleasure of working on different machines &/or to have a go at using my tools (I got lotsa old & interesting tools here!) The Men's Shed are a great bunch, there's a couple of retired auto engineers, a few old mechanics, a retired obstetrician, and who knows what the others used to do that can add skills & experience to the mix - but they are all more than willing to put in some time helping me do the stuff I can't anymore! :dontknow: And there's lotsa repeat offers to lend a hand too, so I can't be too much of a slave driver!? Hmmm, might hafta work on that a bit?! :joke:

 

[Peteoz]

Nope!! :shocked: Nothing so silly!! :lecturef_smilie:

You just ask around your local bike shops or amongst the local home spanner-spinners; there's almost certainly going to be someone nearby who'll do it for you or help you do it, either for some cash or maybe just for the pleasure of sharing an interesting tipple?!? Then there's always friends - my friends have been very generous with their help, and they always seem to jump at the opportunity to lend a hand if either my wife (the Chef) or my daughter (the Pattisierre) has been baking! But now the word is out that I might need a hand every now & then, I've even got the local 'Men's Shed' asking if they can come around to help me do some of the regular maintenance stuff or the 'special jobs' that always need to get done, just for the pleasure of working on different machines &/or to have a go at using my tools (I got lotsa old & interesting tools here!) The Men's Shed are a great bunch, there's a couple of retired auto engineers, a few old mechanics, a retired obstetrician, and who knows what the others used to do that can add skills & experience to the mix - but they are all more than willing to put in some time helping me do the stuff I can't anymore! :dontknow: And there's lotsa repeat offers to lend a hand too, so I can't be too much of a slave driver!? Hmmm, might hafta work on that a bit?! :joke:

Looks like I go back to Kenda then. I have neither in house chef, in house pattisier, antique or unusual tools, or friends........and the Men’s Shed is full of old farts. I won’t be joining the Men’s Shed until I give up lawn bowls, and I haven’t even taken up bowls yet ! :roflblack:

Pete

 

[Peter Aawen]

I didn't JOIN the Men's Shed Pete, my Physio told one of them I might need a hand cos mine were out of action after the last bout of surgery, so around they came to help!! And now that they've discovered that there's often nice food here, and that there's always interesting tools & old bits of kit to play with, maybe an engine or two to strip down or rebuild, or if they are really lucky, a vehicle that needs a major suspension re-design & refit, it's like trying to keep starving rabbits outta the unfenced vege patch!! :shocked:

But if it's a matter of getting a hand or you'll hafta revert to Kendas, just work out the milage remaining on your current tires & plan a road trip in time to get them changed..... We'll put you up here for a few nights & there's a local tire place or three nearby, so you should be able to source just about any tire you want, and if I'm not up to it & none of my friends are around to help remove & refit the wheels, I can always get the blokes from the Men's Shed to come & do some supervised labour! :2thumbs:

 

[Madison Sully]

:agree: :thumbup::thumbup::thumbup:.....I have read on this Forum that BRP has STATED it must be the KENDA and dealers can only use Kenda's ...... Well there is such a thing as the Moss-Magnussen Act which all Car / trk / Mtc sellers must abide by ..... what's pertinent on this tire thing is .... BRP can't tell you or the Dealers that Auto tires .. CAN'T " be used. The M-M act prohibits manufacturers from dictating that their parts MUST be used., only that the parts meet or exceed the OEM parts Spec's ....... Spyders use " J " type rims ...it says on the Kenda tire itself ....Must use " J " type rims ...... What I think may have screwed up the OP's request was asking the dealer to accept a Tire mailed to His shop.... I think the dealer just didn't want that ADDED responsibility or hassel....... Mike :thumbup:

Actually, if I am recalling correctly, manufactures indeed CAN SPECIFY EXACTLY what part to use to maintain the vehicles they manufacture.
HOWEVER, in this case they MUST provide those parts FREE OF CHARGE!!!

Requiring a specific item to be used as a replacement part is referenced as tie-in sales, which are 'generally' not allowed but may be in certain circumstances. Now, if BRG hasn't gotten this waiver, it means they don't have a case to make to the FTC that only Kenda has the knowledge about how to make tires for Spyders, and therefore don't have a case to make with the consumer.

Although tie-in sales provisions generally are not allowed, you can include such a provision in your warranty if you can demonstrate to the satisfaction of the FTC that your product will not work properly without a specified item or service. If you believe that this is the case, you should contact the warranty staff of the FTC's Bureau of Consumer Protection for information on how to apply for a waiver of the tie-in sales prohibition.

 

[Bob Denman]

BRP is trying to "hang their hat" on the harder composition of the non-OEM tires not playing well with the traction control...



That system is ONLY looking for the rear wheel spinning faster that than two up front. If it sees that happening: it takes a look at how the handlebars are pointed, and then takes appropriate action.
(I.E.: reducing power...)
Do you get less traction with the automotive style tires? :dontknow:
In my case: the tires have only spun on damp or wet roads; when first leaving a stopped position. With the handlebars pointed straight ahead: no action was taken by Nanny! nojoke

 

[Motorcycledave]

Lamont of Lamonster Garage has a very good easy to follow video on
removing and replacing the real wheel on a Spyder.
I did not find it to be much different than removing the rear wheel
from my Harley or GoldWing.
Look for the video or call Lamont and he can tell yo where to find it.
Dave

You have really understated just how much is involved in removing the rear tire. I am finishing up this project and I was overwhelmed at how much had to come out and be disassembled. Just getting the wheel assembly out required a 36 MM socket and a 36 MM wrench. I removed the belt guard which was a two man project for the two lower bolts. Then figuring out how to remove the center hub from the wheel was a nightmare. I finally figured out to use a short, flexible head ratchet with a socket to hold the bolts that hold the hub to the wheel. Torqueing the hub back in was a challenge in itself. Getting that heavy assembly back up in the air and the axle in is a two man project too. I then decided to get my rear wheel going straight and have the belt stay in the middle of the sprocket. I had to adjust the right adjuster bolt 6 and 1/4 turns for the belt to stay away from the side of the sprocket. Apparently whoever set up the rear wheel didn't know what they were doing. I'm going to check the belt with my sonic meter and torque the axle. Thank God it's almost over.

 

[pegasus1300]

You know Pete there is nothing wrong with running the oem tire.Lots do and get miles of smiles from their:spyder2:. So just go ahead and have the dealer put the new tire on it and enjoy and stop stressing over It. There are too many roads and too little time as it is.

 

[wyliec]

You know Pete there is nothing wrong with running the oem tire.Lots do and get miles of smiles from their:spyder2:. So just go ahead and have the dealer put the new tire on it and enjoy and stop stressing over It. There are too many roads and too little time as it is.

I like this post. But, isn't it great knowledge to hear every week that some BRP dealer won't install an aftermarket tire. I mean, this is the first I've heard about it.:joke: We've got to keep all the new members up to date. This should be one of those stickies you see on the Spyder General Discussion forum-
Some BRP Dealers won't install aftermarket tires