I recently had my 2012 RT-S in for a belt adjustment and requested they check for a water pump leak. sure enough the pump was leaking. I also pointed out a bad multifunction switch and cluster(Turn Signal Issue). I was given a appointment the following week.. The spring rush had not quite started. Last Friday as agreed it was completed as promised. I read many stories on this forum about bad dealers, I just wanted to take a moment and give kudos to Blackmans Cycle Center of Emmaus Pennsylvania. Each and every time I have gone there they make every reasonable attempt to completely satisfy there customers needs. If your near SE PA and need service these folks will take care of your needs.:2thumbs: