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Cooling Tank

Erags

New member
This past Saturday night we was riding in the canyon south of Amarillo, when we hit a wet stream crossing, all the crossing (5) up to this was dry or only had an inch or 2 of water. The 6th crossing not marked saying the water was deeper, and across we go. The water came up to the middle of the front tires. As we came out of the crossing, the Engine Check light comes on and then the High Temp and Limp mode. After an very nice LEO gave us a ride back to the RV and the next morning, we took the RV to get the :spyder2:, and we drove to Albuquerque, sunday so Monday we would be at the dealers nice and early. Delivered the :spyder2: to the dealer and he called yesterday afternoon to let me know he was hoping to have a new Cooling tank in by Thursday and he was hoping to get me the :spyder2: back to me by Monday. I ask him why he could have the repairs done by Friday.

Being that I took the parts off that have to be removed to get to the cooling tank, so I could see what was wrong, I just left them off and now I will have to reinstall them or pay them $44. for them to put it back together. so looks like I will have to put the parts back on. But we all know that they will charge the Warranty for the complete job.

So the moral of all this is watch for deep water, even is it isn't marked as being deep. Hot cooling tank (5 bars) and cool stream can make the cooling tank rupture.


 
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Silly that they're making you wait that long for the part-- and then the install. Considering you're on the road in an emergency situation.... they should have yanked a tank from a floor model and got you back on the road THAT DAY.

Just my .02 on how I think a good dealer should operate.

They may not have been that enthused to do the work as warranty work only pays what BRP says it pays.... not their usual $90 an hour.... not even close.

I still have my spare tank sitting here if you need it. I'm taking it on my trip leaving tomorrow.. but if you need it I can overnight it and you'll have it tomorrow morning.
 
Silly that they're making you wait that long for the part-- and then the install. Considering you're on the road in an emergency situation.... they should have yanked a tank from a floor model and got you back on the road THAT DAY.

Just my .02 on how I think a good dealer should operate.

They may not have been that enthused to do the work as warranty work only pays what BRP says it pays.... not their usual $90 an hour.... not even close.

I still have my spare tank sitting here if you need it. I'm taking it on my trip leaving tomorrow.. but if you need it I can overnight it and you'll have it tomorrow morning.
Totally agree with you about the floor model temporarily "donating" its tank to our :spyder2:, but Erags couldn't talk the dealer into that. He only has 2 Spyders on the floor, I think, so that could have influenced his decision not to work with us that way. Erags thinks perhaps they would have done so if we hadn't been in an RV toyhauler, i.e. if we were having motel fees on top of car rental fees. We've decided to rent a car for 3 days to get in some sightseeing here...we're hoping the dealer is right about getting our bike back by Friday or we'll be sitting around the RV until Monday. Thanks for the offer for overnighting your spare tank, Firefly, but we don't know if the dealer would put on a spare tank if we walked in with one.
 
Coolant tank

Did they check with other dealers ref a tank? It's pretty absurd to take all week to get another one. We had a BRP "mini parts locationed" in Peachtree GA. They have closed and are going somewhere else locally - at least that's the story. Unfortunately, they didn't have "all the stuff" that was always needed, but at least I think it helped.

You can bet some dealer in TX has at least one and could help.

Good luck. I'd be crawling the walls. If they have any bikes in a crate, they should open one and install it for you in no time at all.

Tuck:yikes:
 
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