Contacting BRP

[hershey]

Ah, what the heck...been thinking about all the threads about full time power ports and where to find/locate them and how to hook them up, and figured I'd send a comment to BRP or a suggestion...not that they would probably reply or do anything...so I found the page to email a message and ran through the drop downs to identify the subject, my name/address/phone/email and whatever...typed the message and hit the 'send'...and I got this:

This page is temporarily unavailable.

We're working hard to restore the access.

Please contact your dealer or our customer service

at (888) 272-9222. :gaah::gaah:nojoke:hun:

 

[JayBros]

Try [email protected]. Be polite and professional and they will most likely respond.

 

[hershey]

My parents taught me to be that way....and 78 years hasn't changed it....:2thumbs:

 

[hershey]

I did get a very nice reply, although it was probably 'canned'....and really quick as well.....

Thank you for reaching out to BRP! I'd be more than happy to help you.

Thank you very much for your suggestion. We are always keen to listen to our customers and to receive their feedback. This is the best way to improve our products and services and maintain our client’s satisfaction.

We appreciate your opinion and hope that you will keep on sharing insightful ideas with us. It’s these kind of ideas that we strive for to help us keep improving. Please don’t hesitate to share your thoughts in the future.

Once again thank you for contacting BRP.

If you have any further questions, please do not hesitate to click reply on this email or contact us at 1-888-272-9222. My Colleagues and I are always happy to help.

Yours in adventure,

Veronica,
Customer Service Representative.

 

[JayBros]

Didn't mean to insult your intelligence or manners but I've found that appearing professional and courteous gets results. We both had the same type of upbringing.

 

[hershey]

No offense taken...we are, after all, brothers...you a Marine, me Air Force...:2thumbs: From a long time ago.....