• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

CD High mount brake lite $24.95

Brake lite

It was too good to be true, I got an e-mail this morning saying my order was cancelled, as they had made a mistake on the pricing. I guess we need to keep looking for another bargain. MarcusB
 
Yep got the same Email this AM.

I am not going to be upset or anything. It was a honest mistake on their part.

Bob

_______________________________

Hello,

It has come to our attention that there was a pricing error on some of our Custom Dynamics items included in your purchase. First of all we would like to apologize for the error. We were asked to update our pricing per Custom Dynamics according to their MAP policy, which sets the prices for their items. We were given a file which ultimately led to incorrect prices for several items. We did not know about any of the pricing errors as this file provided prices on almost 300 listings for Customs Dynamics. We found out about this issue earlier today and started assessing the problem immediately which effected 30 or so orders. As a small family run business we are just simply not able to sell the incorrectly priced items at the price you purchased as the loss of this unfortunate incident would exceed well over $5,000. Unfortunately we need to cancel your order but we also acknowledge that you were expecting to get a good deal on the part you ordered.

We still want to be able to do right by you as your satisfaction truly does matter to us. That said, we would still like to offer you your original order at our dealer cost. We can work with you directly to try and insure your satisfaction. We will extend our offer for dealer pricing to anything you would like to add to your order now or we will extend our offer of dealer pricing for one future purchase if you prefer a full refund now. Once again we are sincerely sorry for the pricing error and any inconvenience that this may have caused. Please know we truly do care and we hope we can help make this right.

Thank you
Melissa
 
Bob
I ordered the light right after you posted and haven't received a cancellation as of this time.
I paid with paypal if that matters.

Jerry
 
Dealers cost?

stevedfive said:
I would think buying it at dealer cost would be a good deal in my book. I paid full price and love the light.
Click to expand...

I agree! I asked and dealers cost for the HM tail light is $167. Also wanting the Channelz Tri-color fender LEDs. Damage the first pair I purchased with no luck with the repair. Awaiting a response. Additionally they only have a few items for the RTs.
 
Only problem right now is, I emailed them back and asked them to refund my paypal the $24.99. No word back and no refund yet :(

Bob
 
It's still a bargain!

MarcusB said:
It was too good to be true, I got an e-mail this morning saying my order was cancelled, as they had made a mistake on the pricing. I guess we need to keep looking for another bargain. MarcusB
Click to expand...


I spoke with Melissa and she's getting me a price on all the CD lights I want (front fender red and amber, saddlebag, HMT brake light and the converter) at their cost. This is for my wife's RT-S. It'll still be a great deal.

Remember, the email said you can get what ever you want at their cost. Better jump on it while you can.
 
The apology letter sounds good. Hope the refunds are made promptly. :popcorn::popcorn:

If its to good to be true...pops up here.
 
There was an eBay vendor that did this before. They actually sent me something - a little thing about the size of a couple wooden matches glued together and it had a couple wires coming out from one end. When I called them about it, they said, they'd made a mistake on the pic they posted and the item # I bought matched the thing they sent me. They took it back and refunded, of course. I don't remember if it was CD, though.

I guess it pays to ask questions before ordering.
 
Just got this

i am satisfied.


Hello,

We are sorry for the error and any inconvenience that this may had.
I have noted your account with us that if you decide to purchase something
from us in the future that you can do so at our cost that we get it. We
have processed your refund through Paypal. We have also sent you a
cancellation through Ebay, please accept it. If there is anything else
that we can do for you, please let us know as your satisfaction is our
number one priority.

Thank you
Melissa
Customer
Service

 
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