• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

Carlo?

It is my understanding that Carlo is currently on "leave from BRP". I did not ask the reason, but I have had contact with the person who is handling his case load. This person's name is Crystal and she can be reached @ BRP's customer service phone number.

KYSPYDER
 
It is my understanding that Carlo is currently on "leave from BRP". I did not ask the reason, but I have had contact with the person who is handling his case load. This person's name is Crystal and she can be reached @ BRP's customer service phone number.

KYSPYDER

Her name is Chrystelle Lachance. She is very nice and very helpful.
 
People do come and go--but as others have said--hopefully the replacement keeps up the good work. She has big shoes to fill, IMO.
 
Chrystelle @ BRP

She called me yesterday and couldn't have been nicer. She said she was just checking up on my Spyder. Come to find out, she was really referring to ther vapor/fumes/dripping saga I'm involved in. My dealer has been after them for another canister (I have canisterectomy stuff in my trunk, if we go much longer, 4 weeks into this so far). Anyway, she agreed to get me another canister ASAP (replaced the first one due to its weight, per BRP, then discovered purge valve is inop - 10 days to get the new one. They wouldn't replace the new canister and said not to fill up to the top -DAH.)

Very communicative and listened - my kind of woman. We'll see what happens. Of course, she never mentioned Carlo, wouldn't expect her to. :firstplace: so far!! 15 minute call and she also was not rushed at all.

Tuck
 
I talked to Carlo yesterday and he needed to take some personal time off for family matters. That's all he told me and I didn't press the issue but he's fine and was moved that you guys cared if he was alright. He is a good guy. :doorag:
 
I talked to Carlo yesterday and he needed to take some personal time off for family matters. That's all he told me and I didn't press the issue but he's fine and was moved that you guys cared if he was alright. He is a good guy. :doorag:
Thank you for checking. I hope everything gets worked out for him and he is back in the saddle soon. He is a marvelous asset to the company, and a good friend to many of us.
 
I talked to Carlo yesterday and he needed to take some personal time off for family matters. That's all he told me and I didn't press the issue but he's fine and was moved that you guys cared if he was alright. He is a good guy. :doorag:
Great News, I was kinda worried for awhile.
 
Thank you for checking. I hope everything gets worked out for him and he is back in the saddle soon. He is a marvelous asset to the company, and a good friend to many of us.

:agree::agree::agree::bowdown::pray: Hope he can get his personal issues resolved. After all, he's one of us!!:firstplace:
 
Thank you for checking. I hope everything gets worked out for him and he is back in the saddle soon. He is a marvelous asset to the company, and a good friend to many of us.


:agree:

Had a great time riding with him to the Chicago event. Hope all is well.
 
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